I don't think it falls down on policies, but just realities of costs of doing business being different.
I don't disagree with the EU deciding on this as policy.
I'm just struggling to see how anyone wouldn't agree there are differences in the actual realities of delivering real tangible products vs digital goods.
Surely you agree those are two different processes at least in terms of how long it can take, return issues, costs of doing tangible business, on and on..
Real world "things" are different if I'm selling you an iOS Digital App vs toothpaste that has to be manufactured, shipped, stocked, distributed again (sometimes), shelved, sold, delivered and possibly returned if there's an issue.
Lots more humans and vehicles and the like involved in real world stuff.
It doesn't mean business policy can't be very similar for it though - for sure!
I don't disagree with the EU deciding on this as policy.
I'm just struggling to see how anyone wouldn't agree there are differences in the actual realities of delivering real tangible products vs digital goods.
Surely you agree those are two different processes at least in terms of how long it can take, return issues, costs of doing tangible business, on and on..
Real world "things" are different if I'm selling you an iOS Digital App vs toothpaste that has to be manufactured, shipped, stocked, distributed again (sometimes), shelved, sold, delivered and possibly returned if there's an issue.
Lots more humans and vehicles and the like involved in real world stuff.
It doesn't mean business policy can't be very similar for it though - for sure!