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Apple to Roll Out Revamped Support Discussion Forums
- Thread starter MacRumors
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Apple's support forums are garbage. They censor what you post there. Like all the people with the defective imac screens. They were deleting posts left and right so the media wouldnt see them and bad mouth apple.
they really need to make their 'forums' work better on iphones too.
try typing a post more than a few paragraphs and you will see what i mean. it becomes a guessing game while you are typing. very annoying.
try typing a post more than a few paragraphs and you will see what i mean. it becomes a guessing game while you are typing. very annoying.
That about covers it. My usual experience was "solved" problems = someone telling you to reinstall the OS.
I have to assume this revamp from "discussion" to "support" = more censorship. They don't want lengthy threads showing when there are serious problems with their products.
The longest of those threads has 1,113 posts. But, I bet none of them are "answers", so they won't fit into Apple's definition of a "Support Community". 🙄
18 months of owning an iphone, reinstalling the OS seems to solve most problems.
i don't know what it is but upgrading iOS without a restore as new is usually asking for trouble
LOL, I thought Macs didnt have problems? They just work? But apparently the site is used to often that it now requires a re-vamp. And as an earlier poster said, probably to hide the problems they have. Its been months and there are a ton of people still waiting on Apple to fix an iTunes surround sound issue with Windows. Apple said its Windows fault even though every single other program works.
On that note, the amount of errors Mac's are having now a days can most likely be attributed to their corporate structure. I find it odd that they don't have any programmers/developers that specialize in a field. They just move them from project to project. This might be why Apple leaves so many features out of their products until they can do it right. It also might explain why basic things take them soooooooooo long.
On that note, the amount of errors Mac's are having now a days can most likely be attributed to their corporate structure. I find it odd that they don't have any programmers/developers that specialize in a field. They just move them from project to project. This might be why Apple leaves so many features out of their products until they can do it right. It also might explain why basic things take them soooooooooo long.
satcomer
Suspended
I'm sure the censorship and heavy-handed moderation won't change with the "revamping". Just one of the reasons I never post there.
Sure, but telling someone to reinstall OS X Server on a server installation to fix a known bug with one of Apple's daemons is never going to fly with me.
lPHONE
macrumors 6502a
Hold up. MacRumors has got Apple on this one x10.
The #1 answer here is "Do you have Apple Care? followed by the #2 answer which is "Take it to the Apple Store" 😛
Yeah, I do see a lot of 'do you have AppleCare' and 'Call Apple/Take it to the Apple Store' responses. Just as irritating as the 'zap PRAM and repair permissions' folks. Newsflash: maybe I want to see what the problem is BEFORE taking time out of my day to go to the Apple store! And zapping PRAM and repairing permissions? More Mac user ritual than actual solution.
