Apple TV 4 freezing, app crashes, etc. WTF!!

[Phil in ocala]

Hi, I've had the Apple TV 4 32GB unit for a few months now. I never seemed to have issues with my ATV1 or 2 but this ATV4 seems overall unstable... ie. apps crash, netflix app fails to run sometimes and I've had to delete the app altogether and reinstall it to get it to work - RESTARTING THE ATV4 DOESN'T EVEN MAKE THE NETFLIX APP WORK - I totally have to delete it, reinstall it, and re-login to the app with that awful typing from remote experience. I've also had wifi connection problems and main menu gui problems. I have very little installed on the unit and use it very minimally (ie. no games).

WTH is going on with Apple? Are they ever going to fix this with a software update?

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I bought a Firestick by Amazon when it was on sale...$30.....in 4 months...only had a problem ONCE. Voice activated...great picture...

 

[n4zkf]

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I bought a Firestick by Amazon when it was on sale...$30.....in 4 months...only had a problem ONCE. Voice activated...great picture...

[doublepost=1492858367][/doublepost]One manufacturer has admitted they turn their streem off after 4 hours of no changes to the remote will to save bandwidth. I bet the rest are but just wont say.

 

[satcomer]

StevenWalker, I do not use any vpn, smartdns, and my netflix account is not shared with anyone. I'm going to see if my local Simply Mac store will replace the unit. I'll let you all know how it turns out.

So how did it work out? Did you get the replacement? Did the replacement have the same problem?

 

[MacDaddyPanda]

I just got a new Apple TV 4k and i"ve noticied similar freezes and hangs. This only happens on the 3rd party apps and only during scrolling through the thumbnails of various shows/movies. I have to force kill the app and restart it to get it working again. The native Apple TV app seems fine and streaming itself is fine. Just when scrolling through the menus do I get this issue.
[doublepost=1565031444][/doublepost]

I was having the same issue reported by original poster (Netflix crashing on Apple TV 4) until I logged into Netflix and "Logged Out All Devices". Re-registered my Apple TV and no issues. After MONTHS of insta-crash.

Hmm I'll have to try that. But I'm not 100% it's Netflix only yet on my device.