Apple TV iOS App Keeps Disconnecting

Discussion in 'Apple TV and Home Theater' started by jwatters579, Feb 16, 2018.

  1. jwatters579 macrumors newbie

    jwatters579

    Joined:
    Jun 20, 2015
    #1
    Hello all! Has anyone had problems with the Apple TV Remote iOS App disconnecting and disappearing from the ATV device? I have two connected and one stays connected but the other disconnects all the time and the device disappears from the list. The only way for me to make it connect again is if I restart the device (and that only works some of the time). I have made sure it is connected to the network and is updated.
     
  2. -Gonzo- macrumors 6502

    -Gonzo-

    Joined:
    Nov 14, 2015
    #2
    How about the AppeTV remote that’s built into iOS 11, have you tried that?
     
  3. jwatters579 thread starter macrumors newbie

    jwatters579

    Joined:
    Jun 20, 2015
    #3
    There's one built into iOS11?
     
  4. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #4
    Yes there is. However, for it to work both the device and the ATV need to be on the same network.
     
  5. -Gonzo- macrumors 6502

    -Gonzo-

    Joined:
    Nov 14, 2015
    #5

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4 February 16, 2018