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The Apple TV app is broken (again). This is cyclical. They´ll fix it eventually. While they´re at it, Amazon could also add Dolby Vision support to the Apple TV app...
It’s definitely broken. It was just bizarre that it worked for a few tries and then back to broken.

Yes they should add DV support. No excuse for that except wanting to crap on their competition.
 
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It’s definitely broken. It was just bizarre that it worked for a few tries and then back to broken.

Yes they should add DV support. No excuse for that except wanting to crap on their competition.
Several new shows on Prime are in DolbyVision.
 
Yes but the atv has never been able to play amazons Dolby vision. Only hdr10 when it isn’t broken
Just confirmed, you’re correct. I watched a couple Rings Of Power episodes awhile back and there was some kind of HDR going on and now nothing. ****. I need this fixed, I hate using native TV apps.
 
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And reporting any of this to Amazon, who I still believe is the culprit, is practically worthless. Support will give you the standard reboot the ATV, reboot the TV, uninstall and reinstall the app, reboot your router, etc. They either don’t understand or have been told not to understand. It would be nice for a change if someone from Amazon and/or Apple would just come out and say what’s going on.
 
Also no HDR on either the 2021 and 2022 ATV with prime although the show meta shows HDR. My Lg CX tv app for prime and my shield both play in dolby vision on the rings of power. Turning off DV in the shield and rings of power play in HDR.
I yesterday i did a full reset of my 2021 ATV so that isn’t the problem. As far as i am concerned, its a prime problem.
 
Also no HDR on either the 2021 and 2022 ATV with prime although the show meta shows HDR. My Lg CX tv app for prime and my shield both play in dolby vision on the rings of power. Turning off DV in the shield and rings of power play in HDR.
I yesterday i did a full reset of my 2021 ATV so that isn’t the problem. As far as i am concerned, its a prime problem.
I’ve got an LG CX also. Today I compared the native app to the ATV. The Boys looked a bit struttery compared to the ATV, although colors looked good. The native app had HDR triggered. On the whole the picture on the ATV was better, even without HDR. Both TV and ATV are hardwired.
 
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Not a bug per se, but if Apple changed something in TVOS that requires amazon to update its app, that is a likely cause.
Prime has been doing this for years on Apple TV. It has nothing to do with a tvOS update. Amazon will fix it in a few weeks like always.
 
It tells you what it is capable of best case. If the Amazon app doesnt really send the HDR stream and you force HDR you're not really getting the correct image. That should look off, but some people wouldn't notice or care. There is a developer option to view the stream data that would show what is really being sent. I might delve into that, but it seems confirmed that TVOS16 and prime are not working together correctly now.
Anyone that cares about HDR enough to do the workaround will know if it looks “off.” I’m ok with that for right now though the Prime app on ATV has indeed been broken on and off for years. It’s really rubbish. Between that and Apple only dealing (among other thing) with 24hz playback/range/rate matching properly relatively recently, too, the Apple TV has been a work in progress for far, far too long.
 
Maybe 6 hours later, I just tried The Boys on the ATV and it triggered HDR. Maybe it’s fixed.
 
I just finished The Peripheral. The info card said UHD HDR and my Sony indicated it was HDR. Same with the Sony internal app. Info card said HDR and played HDR.
 
The atv with my C2 is now correctly running hdr tonight. No app update so this seems like an Amazon server stream issue.
 
This was driving me nuts. A few days ago it was working fine. Then yesterday HDR wouldn't kick in at all on any Prime titles. Came in here to see if it was just me, and conveniently right near the top of this forum I find this thread.

I tried it again just now on my LG C2. The only title kicking in HDR is Tomorrow War which is an HDR+ title. No other HDR title is kicking in HDR on the TV. The Prime app in the TV itself works fine.

Do you guys know of other HDR+ titles? I'd like to try others to see if it's all HDR+ titles or just specific ones.
 
I am having this problem as well, 2022 AppleTV box (with Ethernet) on a LG G2.

I get the correct modes from the AppleTV app, Netflix, HBO.

Prime is not in HDR even when the shows say they should be in their details.
 
Some titles don’t play in HDR: The Expanse, Bang Bang Baby, All or nothing Juventus.

Others do: The Grand Tour, Homecoming.

I have this issue on both 2021 and 2022 Apple Tv.
 
The Peripheral now not doing HDR.

Episode 6.

it’s fine on lg internal prime app.
 
Same here. No HDR on The Peripheral on Prime Video for at least three days now, probably longer.

Ive decided to just use my tvs internal app for Prime, way too much content with this issue constantly, lost count how many times this happens.
My TV app is fine to be honest, apart from being ever so slightly slower at loading.

Likely do the same with Netflix and just use Apple TV 4K for Apple TV + and my iTunes movie library.
 
If people stop using the app then Amazon will have no reason to fix it.

I want Amazon to know they need to keep their Apple apps updated…

My AppleTV interface is light years better than my smartTVs interface, so I much prefer using the AppleTV anyway.

I just wish they would get to where they store your credentials in iCloud so you don’t have to log in to every app on every AppleTV. But that has nothing to do with this issue.
 
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