Again, compared to what? Apple isn’t as hot as they used to be.
Listen, I’m not suggesting Tim is a dirtbag. He’s probably one of the best CEOs out there. My complaint is that, as a multi-decade Mac user, I’m getting more and more frustrated by the junk and total contempt for the customer.
Why, for example, must I bring a broken iMac to an App Store when Apple advertises mail in and on-site repairs? Why did Apple change the policies and basically shut out all the third-party repair options? Why does Siri get worse and worse with each iOS upgrade? Why does Apple change things, just for the sake of changing them? Why does Apple prohibit downgrading when they purposely remove so much that many apps don’t run properly? Why do I need a machine that runs BigSur to run my Quickbooks Server properly?
So much of this is just was not a problem 10 years ago.