The minute someone else opens my computer case, they are liable for any damage that might occur. They might not touch the components. But if I get the system back and it is broken, who is to blame?
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Apple wants $1250 to change the battery on a MacBook Pro
- Thread starter tubeexperience
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The minute someone else opens my computer case, they are liable for any damage that might occur. They might not touch the components. But if I get the system back and it is broken, who is to blame?
I'm honestly not sure, I'm sure it's spelled out in any warranty/repair agreement. I've mostly had experience with Dell onsite support, and I can confirm that they do repair user modified systems. Never had any issues.
What if Apple were to break my SSD that I added? I don't know. I'm sure it's spelled out somewhere.
That's regarding warranties, you did not get warranty work.
That act prevents the manufacturer from denying a warranty claim for the sole reason a non-factory part is present, they need to prove that the non-factory part caused the damage in order to be able to deny the warranty claim. However, covering a part that was damaged during repair is something that should be done in good faith.
In your case, tubeexperience, Apple identified a part that was not repaired by them. They cannot assure continued operation of the computer if the part remains (despite your 3 years of success so far) and don't want you coming back and saying they damaged the computer during repair (should it fail) and ask them to cover a further repair.
I guess it wasn't such a good deal then.A computer with liquid damage is a figurative time bomb.
Oh, it was a good deal. If I had to do it again, I would.
You want to know what wasn't a good deal? Buying a new Late 2011 MacBook Pro 17-inch with a failing GPU for almost $3K.
Oh, it was a good deal. If I had to do it again, I would.
You want to know what wasn't a good deal? Buying a new Late 2011 MacBook Pro 17-inch with a failing GPU for almost $3K.
Be sure to get that into every thread you can. No one has heard you say it before, so you should get the word out about what a victim you are with your MacBook Pro that had an issue after *only* five years.
My mistake. That makes your ridiculous ranting all over the forum so much more reasonable.
The amount of people in this thread with insane ideas about customer care and part replacements is too damn high.
It's like if you went to an unauthorised auto shop and got your breaks fixed and then went to the brands authorised stores to get an oil change and they flat out refuse because you fixed your breaks at the unauthorised place. It's retarded. I have no idea how you can not see this as a customer. Why are you defending it?
To OP: chalk it up to Apple being a big corporate company that just wants to take all your money. You could try another store maybe? Otherwise just do it yourself or let a 3rd party repair shop do it.
It's like if you went to an unauthorised auto shop and got your breaks fixed and then went to the brands authorised stores to get an oil change and they flat out refuse because you fixed your breaks at the unauthorised place. It's retarded. I have no idea how you can not see this as a customer. Why are you defending it?
To OP: chalk it up to Apple being a big corporate company that just wants to take all your money. You could try another store maybe? Otherwise just do it yourself or let a 3rd party repair shop do it.