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The person who claims he/she was first may not have been first. Still don’t know the complete picture.

True. Someone could have reported it sooner. But based on what we have now this should have been addressed a week ago.

But if someone reported it earlier than that, then the situation is even worse.
 
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Does ANYONE understand how software development in a multi-billion dollar company works? Gee, I wonder why she couldn't just call Tim directly and he could have issued a fix the next day. It could take a week just to get the "bug report" to the right desk. Can you imagine how many of these messages, 99.9% of which are bogus, are sent to Apple every day? Did she actually file a radar report, which is the official way of submitting a bug report? Once the right person sees the report and checks it out and decides it's legitimate, then they have to get that to the software folks who need to be convinced to drop everything they are doing and create a special release version. Of course someone has to figure out the best way to fix the bug. Hopefully no key person decided to take a day off and go skiing. Oh, don't forget about testing once the fix is in.

Gosh, she waited a week after sending a tweet and an email (which asked for money) and nothing happened. Maybe she should just try to call the President and have him do something about it the next day.
 
A company who tests it's products and services extensively before releasing like Apple Maps, Apple Music, Group Face Time etc...
If it was Google you'd be throwing stones at them, but when it's Apple "mistakes happen" and they do but a company who prides itself of caring about privacy and that only their products are secure, should publicly feel ashamed of even having these bugs not found out in the development stage. Not long ago we had root issues within macOS. Or you don't remember that mistake either?

Do you always get this upset over convoluted bugs?
 
You’re going with what works for you and your family. That’s the way it should be.

Yes, but the point being that this (switching to Samsung) would have been unheard of and laughed at by us just a couple of years ago. This tells me Apple is losing ground and others are gaining. Samsung/Android is becoming more appealing to more people. I personally now find the iOS interface a pain to use. Just like the Mac was intuitive compared to MS, Android is now the more intuitive and useful mobile OS.

If folks have not tried Samsung Android, watch a few YouTube videos. It's pretty amazing how far it has come.
 
Here I thought - 'Wow, great job Apple in turning off FaceTime Group messaging for now until the bug can be fixed. That was fast and responsive and shows the company is determined to fight for our privacy."

Now, I am like - "We had this issue for a week and it wasn't until mainstream media picked up on it and started blasting Apple, that they acted on it?"

Last night, you were my hero - today, zero.
 
Wow. I’m actually surprised Apple didn’t take action sooner. Seems like they care more when these things make headlines.

But also, I’m sure not a ton of people discovered this.

Where does it say Apple didn't take any action when it was first reported? Did I miss something?

All the article states is that Apple was informed of the bug eight days earlier. Doesn't say that Apple did nothing about it.
 
Does ANYONE understand how software development in a multi-billion dollar company works? Gee, I wonder why she couldn't just call Tim directly and he could have issued a fix the next day. It could take a week just to get the "bug report" to the right desk. Can you imagine how many of these messages, 99.9% of which are bogus, are sent to Apple every day? Did she actually file a radar report, which is the official way of submitting a bug report? Once the right person sees the report and checks it out and decides it's legitimate, then they have to get that to the software folks who need to be convinced to drop everything they are doing and create a special release version. Of course someone has to figure out the best way to fix the bug. Hopefully no key person decided to take a day off and go skiing. Oh, don't forget about testing once the fix is in.

Gosh, she waited a week after sending a tweet and an email (which asked for money) and nothing happened. Maybe she should just try to call the President and have him do something about it the next day.
Please tell me Tim cook’s personal number. I would love to call or better yet have a facetime interaction with him...or emoji chat with him.
 
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Which they did. After taking some time to understand the nature and extent of the bug.

It was over a week before they shut it down after multiple people complained.

With the privacy concerns, Apple should have shut it down immediately and then researched the bug.

To most people, it looks like Apple tried to hide the problem until it became national news.
 
Yes, but the point being that this (switching to Samsung) would have been unheard of and laughed at by us just a couple of years ago. This tells me Apple is losing ground and others are gaining. Samsung/Android is becoming more appealing to more people. I personally now find the iOS interface a pain to use. Just like the Mac was intuitive compared to MS, Android is now the more intuitive and useful mobile OS.
On the other hand, my wife’s side of the family was android. Now they are iOS. What does that say? Personal preferences are at okay here and tells me android is losing ground.
 
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You were expecting Apple to acknowledge the bug report publicly, giving those with bad intentions a head-start, while they attempted to understand and replicate the issue, and come up with a fix?

Yes, because they control the vertical, and they control the horizontal with respect to FaceTime. It all has to go through their servers. With the flick of a Return key they can turn the whole thing off. They should have done that and then blasted out why it was off. They are stupid, or greedy, or on drugs. I just don't know anymore.
 
On the other hand, my wife’s side of the family was android. Now they are iOS. What does that say? Personal preferences are at okay here and tells me android is losing ground.

And my in-laws were Android, went iOS, and are back to Android. :) Again, my the point being, that many who would have laughed at the idea of switching to Samsung just a couple of years ago, are actually making the switch or thinking about it. Hard to deny that Apple has lost much of its mojo.
 
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It was over a week before they shut it down after multiple people complained.

With the privacy concerns, Apple should have shut it down immediately and then researched the bug.

To most people, it looks like Apple tried to hide the problem until it became national news.

It's great that you have the benefit of hindsight, having full knowledge of the bug, the circumstances and edge case that produced it, the extent of the threat, "the obvious" temporary solution, etc.
 
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