Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
It was over a week before they shut it down after multiple people complained.

With the privacy concerns, Apple should have shut it down immediately and then researched the bug.

To most people, it looks like Apple tried to hide the problem until it became national news.
Of course but what things look like from the outside are often not what they really are. And with Apple of course people are going to assume the worst (e.g. Apple has known about this for over a week and chose to do nothing until it became national news) because they always do with any big corporation.
 
  • Like
Reactions: G5isAlive
So even though none of the messages actually mention phone calls as the source of the bug or Group FaceTime specifically, the internet is just going to run with the claim that it was really referencing the same bug?
 
  • Like
Reactions: Rogifan
So in this case, iOS 10 has better security than iOS 12 :).
So far as you know. Every piece of software written with any level of complexity has bugs, many of which will never be discovered. Some are bad and some are harmless. I'm not surprised by the fact that bugs are being found. Apple is fixing it so it is time to move on to the next non-issue.
 
It also says that she has filed a bug report and why does it matter who else she tagged in the tweet that isn't really the issue is it?
If she first reached out to Apple on 1/20 why did she tag Fox News in that tweet? It doesn’t appear that she had done anything more than tweeting at @Applesupport at that point. No bug report had been filed when Fox News was tagged in that tweet.
 
Most Apple users seem to since they throw how much Apple cares about users privacy and experience when comparing their expensive products to the competition.
You’re data is still intact, which is what they pride their privacy on. A software bug that activates FaceTime audio is it’s own problem.
 
  • Like
Reactions: G5isAlive
The difference between this and the privacy Apple defends by not selling us out is that this was a software bug and the rest of the great Internet companies expose our private data by design and profit off of it. It is a feature to them and not a bug.
 
Privacy has to do with the buying and selling of your data as done by Facebook, Google and nearly every other company trying to make a nickel off you. This is a bug and one that is being fixed.
Do you even read what this bug is causing? Privacy issues in which users can hear your audio before they call is even accepted, that isn't a privacy concern? If you're going defensive I won't bother discussing with you because there's no point.
Google users your data to improve their services which are recommended do you, such as ads related to stuff you might be interested in, youtube recommendations, google search recommendations and don't forget all of the "data" Google collects from you, is stored private in their servers within their website in which you can login and delete everything they gather from you. Don't be fooled by Apple's privacy tactics because if even paying a premium there's security invulnerabilities then what's else to say? Clearly Apple isn't giving a damm about their products for a long time. They are selling by name and being feed by their "transparent privacy measures" which don't seem to be true.
 
This is getting embarrassing for Apple. It seems almost every release of iOS/macOS/watchOS has some bugs in it. Some are minor and no real big issue, others like this are massive and are a HUGE issue!

Apple QA has just bombed over the years. Let's see how Apple tries to spin this one.

:apple:
You’re being harsh to apple. “Getting embarrassing?”

It’s more like “apple is embarrassment...sad” is more suitable.
 
  • Like
Reactions: SRLMJ23 and 9081094
Does ANYONE understand how software development in a multi-billion dollar company works? Gee, I wonder why she couldn't just call Tim directly and he could have issued a fix the next day. It could take a week just to get the "bug report" to the right desk. Can you imagine how many of these messages, 99.9% of which are bogus, are sent to Apple every day? Did she actually file a radar report, which is the official way of submitting a bug report? Once the right person sees the report and checks it out and decides it's legitimate, then they have to get that to the software folks who need to be convinced to drop everything they are doing and create a special release version. Of course someone has to figure out the best way to fix the bug. Hopefully no key person decided to take a day off and go skiing. Oh, don't forget about testing once the fix is in.

Gosh, she waited a week after sending a tweet and an email (which asked for money) and nothing happened. Maybe she should just try to call the President and have him do something about it the next day.
Exactly. Seems to me some people are too eager to report this because they think it makes Apple look bad, but you make good points.
 
Wow. Apple should have been more transparent about this issue and it should have immediately disabled Group FaceTime. Immediately. For a company that touts privacy and security as its main focus, this is beyond embarrassing.
What makes you think they knew ? You think they don't get tons of emails of emails with a bunch of whack non-sense via the methods that were used by that kid to communicate the issue ? Be glad you have an Apple phone, if you had an Android you would not be able to see a less than 24 hour fix to resolve the security issue, you might not have seen one at all if you were on Android. People are quick to judge but they don't understand that have the appeal of Apple is that we get these things resolved instantly.
 
  • Like
Reactions: G5isAlive
Where does it say Apple didn't take any action when it was first reported? Did I miss something?

All the article states is that Apple was informed of the bug eight days earlier. Doesn't say that Apple did nothing about it.

Discovered 8 days ago.... No action was taken (that we know of).

Made headlines last night.... Action taken within a couple hours.

You see what I’m saying?
 
This is not that much of a big deal, with all software there are bugs, and some like to pop out when they looked fixed. Nothing in this world is ever 100% private, and those who are old enough to remember party lines, or the old landlines know, that whatever you speak on the phone, someone could always tap in, hehe.
 
I've been submitting Feedback and bug reports to Apple since the iPhone 3GS days.

My feedback goes ignored, and the bug reports are either ignored or closed as duplicates (clearly, others have experienced and reported the same issues, but they still never get fixed). I feel like I'm talking to a wall with Apple.

Any time I bring up that they abandoned the iPhone 3GS with a non-working "Purchased" section in the App Store (too many apps in purchase history = App Store crash, preventing downloading of old app), people tell me "well, yeah, it's an OLD device!". Well, it wasn't always an old device. It use to be a new device, and it use to be a "supported" device.

Besides, Apple showing no regard for fixing 100% reproducible bugs that prevent expected use of a device is a BAD thing, regardless of how "old" the device is now. They could have fixed it years ago, but chose not to. Awful support of an iPhone 3GS of yesterday means you'll get the same awful support of the iPhone XS of tomorrow. What happens when Apple leaves the iPhone XS with a final software update that breaks something in 5 years? People then will say "yeah, but it's an OLD device!"
 
  • Like
Reactions: iSilas and 9081094
You’re data is still intact, which is what they pride their privacy on. A software bug that activates FaceTime audio is it’s own problem.
A bug which can be used to "Invade" someones privacy? Don't you see the point I'm trying to make? You are the one coming defensive in this case.
 
  • Like
Reactions: 9081094
You were expecting Apple to acknowledge the bug report publicly, giving those with bad intentions a head-start, while they attempted to understand and replicate the issue, and come up with a fix?

Uummm they could’ve just taken Group FaceTime down when they discovered this and then brought it back online when it was fixed without saying a word about the bug.
 
A week ago? It was intentional then. If alerted and didn’t resolve it asap...it was intentional,

Tim (FaceTime bug iPhone recording: it’s okay phill....enhancing our phone price will be amazing...
If they knew about this they would have disable Group FaceTime immediately. There is no cover up. Just be glad this occurred and your on an Apple device, Android device and you would have been stuck with this issue possibly forever.
 
This ongoing lack of transparency is really disturbing. Throttling CPU performance, failing to acknowledge security flaws... this doesn't bode well for a company that weaves privacy and security into their brand identity.
 
  • Like
Reactions: iSilas and 9081094
Asking for money + going to FOX "news" = zero credibility

the phrase that gave it away was "i'm just a mother..."

MacRumors has arranged the writing of its post to be intentionally shocking.

the FaceTime flaw itself is tremendously serious.
this post however is tremendously flawed as well.
 
If they knew about this they would have disable Group FaceTime immediately. There is no cover up. Just be glad this occurred and your on an Apple device, Android device and you would have been stuck with this issue possibly forever.
They knew about this. Should have covered a week ago.
 
  • Like
Reactions: 9081094
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.