apple watch charging issue

Discussion in 'Apple Watch' started by Alexrat1996, Aug 18, 2015.

  1. Alexrat1996 Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #1
    I gotten my apple watch replaced three time from apple care with the same issue every time i put my apple watch to charge the battery percentage goes down while it charges.At other times the battery percentages freezes and stays at the same battery percentage for a while and it does not go up.I also have the metal and the plastic charger to confirm if its the charger.I did all the steps setting the watch as new and setting the iphone as new and i got the iphone replaced also. What can be causing this issue ? I already got the watch replaced three times.
     
  2. Tyler23 macrumors 603

    Tyler23

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    Atlanta, GA
    #2
    Did you take all of the plastic off of the charger, including the film of plastic that sits right on the charging disk?
     
  3. Alexrat1996 thread starter Suspended

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  4. exxxviii macrumors 65816

    exxxviii

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    May 20, 2015
    #4
    So, by process of eliminated, you have elimiated the following:
    • The Watch (you have tried four different watches with the same problem)
    • The charger cable (you have tried it with two different cables)
    • Watch & iPhone setup (you setup both as new)
    The two things left as possible causes
    • USB power - Have you tried different USB power sources, like different converters or different plugs in the computer?
    • 110V outlet - Have you tried it in a different 110V AC outlet?
     
  5. Gregintosh macrumors 68000

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    Chicago
    #5
    I'm no electrician but it sounds to me like the outlet it's plugged into isn't giving it enough power. Try another outlet and/or power adapter.
     
  6. Alexrat1996 thread starter Suspended

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    #6
    I have two different apple wall adapter in different rooms with apple watch charges and tried maybe try it in a different wall port can help my issue
     
  7. exxxviii macrumors 65816

    exxxviii

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    May 20, 2015
    #7
    Updated: What has been eliminated in the test:

    So, by process of eliminated, you have elimiated the following:
    • The Watch (you have tried four different watches with the same problem)
    • The charger cable (you have tried it with two different cables)
    • Watch & iPhone setup (you setup both as new)
    • Apple wall adapter (you have tested with two different adapters)
    • 110V outlet (you have tested in different rooms)
    It looks to me like you have eliminated everything possible except your home. Do you know anyone else with an Apple watch? You could try charging it on someone else's charger in another home to see what happens.
     
  8. JayLenochiniMac macrumors G5

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    New Sanfrakota
    #8
    Three different Watches? Sounds like the home is the culprit.
     
  9. Alexrat1996 thread starter Suspended

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    Lehigh valley PA
    #9
    I did take it to Apple Store and checked and they keep saying you need to replace the watch and they test my charger with there watch and it's not having the issue with there watch
     
  10. exxxviii macrumors 65816

    exxxviii

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    May 20, 2015
    #10
    You have other threads with MacBook charging issues. Looks like the house is the common denominator.
     
  11. Alexrat1996 thread starter Suspended

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    Lehigh valley PA
    #11
    The MacBook issue is fixed but the apple watch is the one with the most issues now
     
  12. Alexrat1996 thread starter Suspended

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    #12
    There a photo where I have my apple watch charging
     

    Attached Files:

  13. JayLenochiniMac macrumors G5

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    New Sanfrakota
    #13
    If you keep encountering charging problems with your iDevices/macbooks and it requires a specific solution to make a particular device charge optimally, the house is likely the underlying problem.

    You've plugged directly into the outlet to rule out defective or overloaded extension cord/power surge protector, right?
     
  14. testcard macrumors 68030

    testcard

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    #14
    I'd be more concerned about the whole potential fire hazard issue.
     
  15. Gregintosh macrumors 68000

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    Chicago
    #15
    Yeah, if this is a chronic problem not limited to the watch, you really ought to have someone check your electrical.
     
  16. Alexrat1996 thread starter Suspended

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    #16
    I live in apartment
     
  17. testcard macrumors 68030

    testcard

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    Middle England
    #17
    Best thing OP can do is unplug everything in his/her bedroom (shouldn't take more than a couple of hours), lose the extension leads, and try plugging the Watch charger directly into a socket.
     
  18. Alexrat1996 thread starter Suspended

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  19. JayLenochiniMac macrumors G5

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    #19
    Time to call the landlord, or move to a new apartment.

    Unless the culprit is between the outlet and the devices (extension cords, power surge protector, etc.)
     
  20. Gregintosh macrumors 68000

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    Jan 29, 2008
    Location:
    Chicago
    #20
    Yep, call the landlord and see if they can inspect it. You can also go to Home Depot and get outlet testers. You basically plug it in and it tells you a bunch of stuff on an LCD screen which you can google and see if it's right. Obviously don't do something you're not comfortable with but that would be my next step if the landlord refuses to check it.

    I would also say test it on a few different occasions, so you can see how the readings change (if they do at all), as the issue may be intermittent.

    To eliminate the chance the issue is between the outlet and the charge, just unplug everything else for a day and see if it works normally. It could be that because there's so much stuff hooked up its overloading the outlet.
     
  21. Alexrat1996 thread starter Suspended

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    #21
    This issue never happens to my iPhone or iPad only with the apple watch I will try the tips you people gave me
     
  22. JayLenochiniMac macrumors G5

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    Nov 7, 2007
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    #22
    I only see one charging brick, and your Watch is next to the MacBook. Are the iPhone and iPad connected differently or in a different location?
     
  23. Alexrat1996 thread starter Suspended

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    Lehigh valley PA
    #23
    The issue is kinda fixed now the issue is that when the watch reaches 96% charging it frezzes and won't go up
     
  24. T-Will macrumors 6502a

    T-Will

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    Sep 8, 2008
    #24
    You don't have a power strip/outlet that switches off when not in use to save power, right?
     
  25. Alexrat1996 thread starter Suspended

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    #25
    No
     

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