This is a ********** joke. I got my watch and made the assumption it was charged at least 50%, so I try to power it on and nothing happens. SO I plug it on and see the apple logo fade in and out, left it for around 20 minutes and afterwards still the same. So I went to support chat and they gave me a list of things to try and nothing. So now they tell me I have a faulty battery and I have to take it in for repair. This is just incredible, don't these things go through testing? Now I have to take it in for repair on the first ********** day of release.
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Apple Watch Doesn't Power on!
- Thread starter Air-e
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This will happen with any product especially when there is millions of them. Take it in to Apple and they will likely have replacement units on site already.
Yes I understand that aspect but shouldn't these things be tested before to make they do stuff like power on?
The chat support person told me to take it in because its the battery.
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Yeah I feel like that right now.
Dude, you have a watch on launch day. Just make a GB appointment they'll replace it.
I would assume that's actually hooked in from the activity/health information on your phone.
I would assume that's actually hooked in from the activity/health information on your phone.
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Yeah I have a watch on launch but its just frustrating that it doesn't work for anything. I got an appointment but Im going in as soon as they open to see if they can replace it.
You are one of the unfortunate small % of devices that won't function out of the box. Any product in the world will have a % of defective devices / lemons.
Apple Genius Bars should have stock on hand, ideally of all models... they need it for EFFA (Early Field Failure Analysis).
Retail stores don't have service or replacement stock yet, sorry to say.
Did you try preforming a hard reset on the watch?
If that doesn't work, maybe try this:
Did you try preforming a hard reset on the watch?
If that doesn't work, maybe try this:
- Hold the side button for 3 seconds.
- Begin holding the digital crown without releasing the side button for 10 seconds.
- Release the side button and continue holding the digital crown for up to 30 seconds until the watch reawakens.
I do hope abbreviating "Genius Bar" with a "J" was meant to be iRonic...
... not enough coffee
And was thinking about the 8.3 JB (jailbreak)
Mine did the same thing, and no combination of button pushing helped anything, but once I plugged it into my computer to charge it came on and I was able to pair it. It had like 80+ percent battery, so not sure why it wouldn't come on until plugged in. It took no time at all to get to 100% just having it plugged into my computer while I paired it and looked at a few instructional videos.
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They don't individually test every single unit that goes out. They test batches for quality control. There is a rate of failure for every single product that's ever been made. The world is an imperfect place. Apple didn't do this just to specifically piss you off on launch day.
That's not how manufacturing works. When you're pumping out hundreds an hour on the assembly line, a few are taken out of each batch to make sure they meet specifications.
Not sure where you're basing your information. Apple always has replacement units on hand for defective units, even when sold out. Now this is true for iPhones, but I find it VERY hard to believe that they wouldn't have any watches on hand. That would be very un-Apple.
