Apple Watch Sport: back lettering rubbing away

[big samm]

Apple logo on the back of the Apple watch is peeling off! As you can see even some letters are peeling off, it's like someone took a knife and scratch it all... You can really feel it with your fingers that it's been scratched... Quick search on google and i can see im not the only person with this problem, im surprised there was no thread here for this particular case.... Anyone is having this weird issue? Looks like it only happens on the sports space grey model...
Let us know and post a picture if possible.

 

[JayLenochiniMac]

Defective anodization coating? We've seen that on iPhones so take it to the Apple Store.

 

[mikemj23]

no issue at all with mine and I wear it all day, everyday. Pool, working out etc. etc.

 

[jrath1]

Defective anodization coating? We've seen that on iPhones so take it to the Apple Store.

Are you cleaning the back of the watch with something. Looks much cleaner than mine.

 

[ivandr]

Apple logo on the back of the Apple watch is peeling off! As you can see even some letters are peeling off, it's like someone took a knife and scratch it all... You can really feel it with your fingers that it's been scratched... Quick search on google and i can see im not the only person with this problem, im surprised there was no thread here for this particular case.... Anyone is having this weird issue? Looks like it only happens on the sports space grey model...
Let us know and post a picture if possible.

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That looks like something very abrasive (either physically or chemically abrasive) was used on the watch. Did you scrub it clean with some sort of textured sponge? Use very harsh soap/cleaner when cleaning it? As with other people who have posted in this thread, I have a Space Grey Sport watch that I've been wearing almost nonstop for ~ 3 months and not a single letter/number on the back of my watch shows that.

Another possibility is that there could have been a bad batch of laser printing causing the letters to not adhere fully and after a few months of salt/oil contact (from your skin and sweat) it could be wearing off. If you haven't been overly rough while cleaning it, I'd suggest taking it to Apple and asking them about it. If you don't have other damage to the watch that would indicate careless usage, they should replace that without issue.

 

[Newtons Apple]

Looks like the paint is flaking around the letters. I would think Apple would replace

 

[crispApple]

Are you cleaning the back of the watch with something. Looks much cleaner than mine.

This. Mine isn't that clean either haha. I clean mine with a soft cloth no chemicals.

 

[Mac2me]

I read an article a few days ago maybe that the text and logo on the back of the sport gray aluminum was printed on not etched in like on the SS. Don't know if this is true or not since I have the SS. When I read the article I was surprised by it. While I don't read every thread on here do catch a number of them and like the OP don't recall seeing anything on it. If I sent the article to my reading list I'll come back and post the link.

Found it. It was an AppleInsider article and didn't see it in the Front Page here : http://appleinsider.com/articles/15...ed-rear-logo-damage-other-text-scratching-off

 

[big samm]

No i don't use any cleaning solution on my watch, only my t-shirt to clean the front glass...
Im not the only one with the problem i saw a thread on apple support with several people having the problem at the exact same spot, specially the apple logo...

 

[big samm]

Are you cleaning the back of the watch with something. Looks much cleaner than mine.

Nope i only use my t-shirt lol

 

[big samm]

That looks like something very abrasive (either physically or chemically abrasive) was used on the watch. Did you scrub it clean with some sort of textured sponge? Use very harsh soap/cleaner when cleaning it? As with other people who have posted in this thread, I have a Space Grey Sport watch that I've been wearing almost nonstop for ~ 3 months and not a single letter/number on the back of my watch shows that.

Another possibility is that there could have been a bad batch of laser printing causing the letters to not adhere fully and after a few months of salt/oil contact (from your skin and sweat) it could be wearing off. If you haven't been overly rough while cleaning it, I'd suggest taking it to Apple and asking them about it. If you don't have other damage to the watch that would indicate careless usage, they should replace that without issue.

Not using any cleaning solution, as you can see there is no other physical sign than the letters peeling off... That's really weird

 

[baileyw813]

Apple logo on the back of the Apple watch is peeling off! As you can see even some letters are peeling off, it's like someone took a knife and scratch it all... You can really feel it with your fingers that it's been scratched... Quick search on google and i can see im not the only person with this problem, im surprised there was no thread here for this particular case.... Anyone is having this weird issue? Looks like it only happens on the sports space grey model...
Let us know and post a picture if possible.

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Here is mine! I feel your pain. I submitted a support/warranty ticket with Apple. I'll be sending my watch in. They BETTER replace it. I baby the heck out of this watch. Goes from charger, at night, to wrist, back to charger. Never on ANYTHING else. See my photo. I used a photo editing software to cover serial number... And I don't use anything other than a shirt/microfiber cloth to wipe down the underside.

 

[iConnor]

Mines the same why. Not going to go through the trouble of replacing it tho

 

[maflynn]

I have a Luvvitt ultra armor on mine as I was worried that this could occur mostly though I taking karate can be a bit abusive so I wear it for that reason.

So far my watch which is like a month old is showing no signs of this

 

[big samm]

Here is mine! I feel your pain. I submitted a support/warranty ticket with Apple. I'll be sending my watch in. They BETTER replace it. I baby the heck out of this watch. Goes from charger, at night, to wrist, back to charger. Never on ANYTHING else. See my photo. I used a photo editing software to cover serial number... And I don't use anything other than a shirt/microfiber cloth to wipe down the underside.
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Let us know if they switched it for you... I got my watch since may and also never leave it nowhere except my wrist or the charger

 

[JayLenochiniMac]

I have a Luvvitt ultra armor on mine as I was worried that this could occur mostly though I taking karate can be a bit abusive so I wear it for that reason.

Your sensei actually allows students to wear watches during karate? I'm asking because there's no way judo/jujitsu instructors would allow watches/jewelry to be worn during practice for safety reasons.

 

[maflynn]

Your sensei actually allows students to wear watches during karate? I'm asking because there's no way judo/jujitsu instructors would allow watches/jewelry to be worn during practice for safety reasons.

I teach karate, so I wear it when teaching the kids, so I can get notifications

During karate classes that I take, I remove it.

 

[Donoban]

I have a Luvvitt ultra armor on mine as I was worried that this could occur mostly though I taking karate can be a bit abusive so I wear it for that reason.

So far my watch which is like a month old is showing no signs of this

Maflynn - Mac rumours moderator by day, Apple watch wearing ninja by night.

 

[lotus ipad]

Apple logo on the back of the Apple watch is peeling off! As you can see even some letters are peeling off, it's like someone took a knife and scratch it all... You can really feel it with your fingers that it's been scratched... Quick search on google and i can see im not the only person with this problem, im surprised there was no thread here for this particular case.... Anyone is having this weird issue? Looks like it only happens on the sports space grey model...
Let us know and post a picture if possible.

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My apple watch sport in silver exhibited the same exact problems you were having. I called AppleCare and they sent an express replacement. One interesting thing to note is that I received my apple watch on Day 1, April 24th. My replacement up to this point is not displaying any issues. I hope the you can get your replacement soon!

 

[kotalik]

Apple logo on the back of the Apple watch is peeling off! As you can see even some letters are peeling off, it's like someone took a knife and scratch it all... You can really feel it with your fingers that it's been scratched... Quick search on google and i can see im not the only person with this problem, im surprised there was no thread here for this particular case.... Anyone is having this weird issue? Looks like it only happens on the sports space grey model...
Let us know and post a picture if possible.

View attachment 577135
View attachment 577136

Had mine for 8 days and it was peeling on both side were the letters are etched in. I was at the Apple store a the time i noticed it and they returned it without any question.

 

[maflynn]

I hope the you can get your replacement soon!

I wonder if body chemistry has anything to do with it. Over the years there's been reports and complaints about apple's laptops incurring pitting and issues which I think many of us tied to a person's sweat as they used the laptop.

Perhaps this could be something similar where the body chemistry is affecting the anodized finish - I'm just thinking out a loud on this, I have no idea if that's even possible.

 

[coldsweat]

I wonder if body chemistry has anything to do with it. Over the years there's been reports and complaints about apple's laptops incurring pitting and issues which I think many of us tied to a person's sweat as they used the laptop.

Perhaps this could be something similar where the body chemistry is affecting the anodized finish - I'm just thinking out a loud on this, I have no idea if that's even possible.

You may have a point here...........

Every magic mouse I've owned has really bad pitting where my fingers touch the Aluminium Coating, I also have very 'rusty fingers' in that when I handle untreated steels they get a rusty coating really quickly (was a real bitch when I started in machine manufacturing after leaving school). So far my SGS hasn't had this peeling happen, however I'll keep a close eye on it from now on. At least I know what causes my mouse 'pitting'.

 

[maflynn]

Every magic mouse I've owned has really bad pitting where my fingers touch the Aluminium Coating,

And for me, I've owned the same mouse for years and it exactly the same as day on.

 

[arthur3558]

Anyone sport has a white mark on the composite back as mine on the 3pm position?

 

[jw77777]

Hello forums,
I was wondering if anyone else is experiencing this issue i'm having with my Apple Watch Sport model. I have a space gray, 38mm, and the type around the sensor (serial number, apple logo, and other information) is rubbing away, almost like chipped paint. Please see attached photo for reference.

Is anyone else having this issue? If so, have you contacted Apple? is there any resolve for this? Just wondering... I contacted Apple, and they are replacing mine, but I really think this is a manufacturing issue. I have never worn my watch while showering, or mistreat it in anyway... Anyway, please share your stories.

Thank you!