Replaced older AW 8 with AW Ultra 3. AT&T network. Watch won't connect to cellular no matter what. Spent over 2 hours with ATT support (including advanced tier 2) and they can't do anything.
Tried:
- unpairing/re-pairing
- erasing/rebooting
- removing plan from AT&T, adding new one
- resetting network settings on phone
- swapped Ultra watch for a new pair (thought original was faulty)
- confirmed EMIE/EID numbers, ATT reps tried pushing new eSIM at least 5 times, but it won't get to phone.
When I go to cellular in my Apple Watch App, it shows "AT&T" plan, but it's "Not in use". Can go through adding cellular plan again, it confirms "NumberSync is now enabled", but going back and seeing the same thing. Watch shows "No SIM, No Connection"
Wondering if anybody else is having issues with their AW Ultra 3 on AT&T network (or any other one)?
My old AW 8 worked on cellular just fine, no issues at all. Love the ultra otherwise, but would likely have to return and go back to my old one... so annoying.
Tried:
- unpairing/re-pairing
- erasing/rebooting
- removing plan from AT&T, adding new one
- resetting network settings on phone
- swapped Ultra watch for a new pair (thought original was faulty)
- confirmed EMIE/EID numbers, ATT reps tried pushing new eSIM at least 5 times, but it won't get to phone.
When I go to cellular in my Apple Watch App, it shows "AT&T" plan, but it's "Not in use". Can go through adding cellular plan again, it confirms "NumberSync is now enabled", but going back and seeing the same thing. Watch shows "No SIM, No Connection"
Wondering if anybody else is having issues with their AW Ultra 3 on AT&T network (or any other one)?
My old AW 8 worked on cellular just fine, no issues at all. Love the ultra otherwise, but would likely have to return and go back to my old one... so annoying.
