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neo61uk

macrumors member
Original poster
Aug 7, 2017
48
18
Bristol
Hi

I have my Apple Watch ultra some days now and I’m happy with it.
I have two SIM cards in use on my paired iPhone. One for work and one for home use.
On my phone when it rings it does show which line is ringing… W for work or H for home next to the number.

When my Apple Watch rings it only shows number and I never know if it’s private connection or business call from unknown number unless I look at my phone… which then makes Apple Watch ringing pointless.

Anyone else experience this or know how to make my Apple Watch to tell me which line is ringing?

Many thanks
 
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hexagenia

macrumors demi-god
Jan 12, 2007
270
252
New Hampshire
It looks like there is a bug in WatchOS 9 that keeps this from happening at the ring screen of the Ultra. I am escalating this with Apple's customer support, and have been taking logs and submitting screen shots of the watch screen. If I hear of any developments, I'll post to this thread. Needless to say, I am in the same boat as you are and the online documentation clearly shows that it should be showing up.
 

neo61uk

macrumors member
Original poster
Aug 7, 2017
48
18
Bristol
It looks like there is a bug in WatchOS 9 that keeps this from happening at the ring screen of the Ultra. I am escalating this with Apple's customer support, and have been taking logs and submitting screen shots of the watch screen. If I hear of any developments, I'll post to this thread. Needless to say, I am in the same boat as you are and the online documentation clearly shows that it should be showing up.

Thank you for replying, much appreciated. I could not find anyone who is using two sims like I do. Also found online info saying it should show up on receiving calls.
Good to hear I’m not the only one.

Keep me posted 👌🏻
Thanks
 

tdar

macrumors 68020
Jun 23, 2003
2,097
2,516
Johns Creek Ga.
It looks like there is a bug in WatchOS 9 that keeps this from happening at the ring screen of the Ultra. I am escalating this with Apple's customer support, and have been taking logs and submitting screen shots of the watch screen. If I hear of any developments, I'll post to this thread. Needless to say, I am in the same boat as you are and the online documentation clearly shows that it should be showing up.
I don’t know about you, but I am getting really tired of the words from Apple Support that they have yet another bug. I have been an apple user for a very long time now, and this is something that we never had to deal with. Now it is all the time. From the iPhone 14 and the long list of things that just didn’t work at the start of a phone that costs over a thousand dollars, to the new Apple TV that can’t load apps, to my older iPad that I am writing this on , which iOS 16 has made almost worthless, Apple has a problem. And they and we must have a solution. This is not Apple. They are the it just works company. But increasingly they are the it doesn’t work company. That has to change.
 
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