No, it won't switch on thats the only screen that appears.
No, it won't switch on thats the only screen that appears.
because it's turned offWhy is it not turning on?
because it's turned off
Its a watch, there no 10 ways to troubleshoot it. You should take it to apple store and they will check it
This is correct but in fairness to others it is not terribly well documented. I encoutered it for the first time ever on Thursday myself.What's with all the bad advice. That screen is displayed when the watchdog battery is flat and you put it on to charge. You have to wait till it goes from red to green before you can power the watch on. Simples
This is not what the Apple support page says. When the lightning is red, the battery is dead and must be charged. When the lightning is green, it is charging. This screen goes away when the watch is sufficiently charge that it can boot.You have to wait till it goes from red to green before you can power the watch on.
You can't do that if the power cord icon comes up on the screen because the battery does not have enough power to start the watch.Hard reset the watch. Hold Digital Crown and side button until screen shows Apple logo then release. It should boot now. if not take to Apple Store.
Yes you can I had the same problem the watch was charged it was just stuck on that screen. It's on charger 2 or so hours. Hard reset fixed and it was fine after. It was suggested a a last step before OP took back to store.You can't do that if the power cord icon comes up on the screen because the battery does not have enough power to start the watch.
It's because the battery is completely drained. When I got my SS AW it had that symbol and I freaked out. I put it on charge. After 20 minutes it was still showing that symbol. I contacted Apple support and they said that it was perfectly normal and it just meant that the watch had been sitting on the shelf for a while in the store so was totally drained. They said that I just needed to leave it on the charger and within an hour it would have enough juice to turn itself on. Sure enough after another 10 minutes or so it switched on and continued to charge up to 100%. I've had my SS since August and I've had no issues with it.