Apple Watch - WEIRD ICON WHEN CHARGING.

Discussion in 'Apple Watch' started by jordynicholls, Mar 23, 2016.

  1. jordynicholls macrumors newbie

    jordynicholls

    Joined:
    Jun 8, 2015
    #1
    I put my Apple watch on charge today and this is the current icon on display its been like that for ages.

    [​IMG]
     
  2. andyahs macrumors newbie

    andyahs

    Joined:
    Feb 18, 2016
    Location:
    Bahamas
    #2
    Is your watch powered on?

    https://support.apple.com/en-us/HT204640
     
  3. jordynicholls thread starter macrumors newbie

    jordynicholls

    Joined:
    Jun 8, 2015
    #3
    No, it won't switch on thats the only screen that appears.
     
  4. andyahs macrumors newbie

    andyahs

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    Feb 18, 2016
    Location:
    Bahamas
    #4
  5. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    Why is it not turning on?
     
  6. LoveToMacRumors macrumors 68000

    LoveToMacRumors

    Joined:
    Feb 15, 2015
    Location:
    Canada
    #6
    because it's turned off
     
  7. Newtons Apple Suspended

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #7
    OP says it will not turn on and I am asking him why
     
  8. exxxviii, Mar 23, 2016
    Last edited: Mar 23, 2016

    exxxviii macrumors 65816

    exxxviii

    Joined:
    May 20, 2015
    #8
    It is either a hardware or software error related to the battery. The watch is saying that it needs to be charged, but the charging logic is mixed up (or the battery is fried). Search the charging snake error to find examples. It needs a forced shutdown, per andyahs.

    https://support.apple.com/en-ae/HT204640
     
  9. LoveToMacRumors macrumors 68000

    LoveToMacRumors

    Joined:
    Feb 15, 2015
    Location:
    Canada
    #9
    Its a watch, there no 10 ways to troubleshoot it. You should take it to apple store and they will check it
     
  10. Newtons Apple Suspended

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #10
    Easier said than done for some people. Many do not have the option of getting to the Apple store and get helped in this forum.
     
  11. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #11
    mine showed that screen when i was charging it after not wearing it for a month. i left it on the charger for an hour and restarted it. no issues.
     
  12. Mascots macrumors 65816

    Mascots

    Joined:
    Sep 5, 2009
    #12
    I hate to ask this, but is your charger actually plugged into a decent brick, and is the brick plugged into a decent outlet?

    That message will show whenever the battery has been depleted too far and the Watch should be attached to a charger. If its been like that for ages, it probably means that it isn't getting 2+w.
     
  13. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #13
    Looks like it may be a defective puck or wall wart. Do you have access (friend, acquaintance or family) to another charger to try?
     
  14. leebroath macrumors 6502

    leebroath

    Joined:
    Jul 26, 2010
    Location:
    Scotland
    #14
    Nothing to worry about, I recently purchased my Apple Watch in Scotland and I noticed that icon. The Watch is completely dead with no battery, stick it on charge for 1hr or so and will be ok :)
     
  15. h9826790, Mar 28, 2016
    Last edited: Mar 28, 2016

    h9826790 macrumors 604

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #15
    The charger or cable may be faulty (not necessary the watch). If this is the only icon you can get regardless you already put it on the charger for a long time. Disconnect everything, wait about 15min and try again. I did have a faulty cable which can't charge the watch intermittently. The work around is unplug it for about 15min (of course, I get a replacement from Apple now).
     
  16. Gav2k, Mar 28, 2016
    Last edited: Mar 28, 2016

    Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #16
    What's with all the bad advice. That screen is displayed when the watch battery is flat and you put it on to charge. You have to wait till it goes from red to green before you can power the watch on. Simples

    Edit for typo
     
  17. MartyCan macrumors 65816

    MartyCan

    Joined:
    Oct 31, 2012
    Location:
    Near Toronto, ON
    #17
    This is correct but in fairness to others it is not terribly well documented. I encoutered it for the first time ever on Thursday myself.
     
  18. exxxviii macrumors 65816

    exxxviii

    Joined:
    May 20, 2015
    #18
    This is not what the Apple support page says. When the lightning is red, the battery is dead and must be charged. When the lightning is green, it is charging. This screen goes away when the watch is sufficiently charge that it can boot.
     
  19. macdragonfl, Mar 29, 2016
    Last edited: Mar 29, 2016

    macdragonfl macrumors 6502

    macdragonfl

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    Ft. Lauderdale,Fl
    #19
    Hard reset the watch. Hold Digital Crown and side button until screen shows Apple logo then release. It should boot now. If not take to Apple Store.
     
  20. MartyCan macrumors 65816

    MartyCan

    Joined:
    Oct 31, 2012
    Location:
    Near Toronto, ON
    #20
    You can't do that if the power cord icon comes up on the screen because the battery does not have enough power to start the watch.
     
  21. macdragonfl macrumors 6502

    macdragonfl

    Joined:
    Jan 11, 2006
    Location:
    Ft. Lauderdale,Fl
    #21
    Yes you can I had the same problem the watch was charged it was just stuck on that screen. It's on charger 2 or so hours. Hard reset fixed and it was fine after. It was suggested a a last step before OP took back to store.
     
  22. Shanghaichica macrumors 603

    Shanghaichica

    Joined:
    Apr 8, 2013
    Location:
    UK
    #22
    It's because the battery is completely drained. When I got my SS AW it had that symbol and I freaked out. I put it on charge. After 20 minutes it was still showing that symbol. I contacted Apple support and they said that it was perfectly normal and it just meant that the watch had been sitting on the shelf for a while in the store so was totally drained. They said that I just needed to leave it on the charger and within an hour it would have enough juice to turn itself on. Sure enough after another 10 minutes or so it switched on and continued to charge up to 100%. I've had my SS since August and I've had no issues with it.
     
  23. macdragonfl macrumors 6502

    macdragonfl

    Joined:
    Jan 11, 2006
    Location:
    Ft. Lauderdale,Fl
    #23

    Mine was delivered with the screen as well. I put on charger for 2 to 2.5 hours did not change. I hard reset and watch booted as normal. Battery was full charged at boot.
     
  24. DRIZCOL macrumors newbie

    Joined:
    Oct 15, 2017
    #24
    Im having the same issue with my wifes apple watch. She rarely wears it and it had been off the charger the last time she wanted to wear it. She put it on the charger and left it there for a couple of hours. When she went to take it off the charger she noticed it would not turn on. She told me it wouldn't work so I tried charging it on my charger. I noticed that the "snake icon" would turn on for 5 seconds and then turn off. Then back on and back off. It does this continually and gets hot. So its clearly taking a charge but will not turn on. I have tried every single trouble shooting suggestion and took it to the apple store. They told me theres nothing they can do about it other than sending to out for repair. They told me it would be $200 to repair it because its outside of its warranty window. Now I see that battery replacement by apple is only $80. What the hell? This watch has hardly been used even the stainless case has Zero scratches.
     
  25. zfarooq macrumors newbie

    zfarooq

    Joined:
    Oct 3, 2017
    #25
    I had it too - charge for an hour or so. After that hold the power button down till it starts.
     

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