Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
O. M. G. Are we still going with this trope?

  • Apple made the software work well for users, great. Check. We all want this.
However.....................
  • Apple KNEW their geniuses were telling people they needed new phones when they did not.
  • In numerous cases, people that KNEW they needed batteries were not allowed replacements as THEY WERE TOLD, that was not the issue by Apple.
  • This was on numerous forums as well as the sensationalist MSM outlets. It was raised countless times on the OFFICIAL Apple fourm, (that they pretend they have no part in), where the regular shills told users that they were; Off topic/abusive/or otherwise violating the TOS and of course had their posts deleted.

Why do people not look at the details????
Uhhhhh, welcome to the United States! Our people don't know where our country is on a map, we have signs to tell people how to turn right and where to stop, and if you ask people to do research they typically just spout off a generalization like how most people are too stupid to understand the software functionality upgrade in the first place which is what caused the whole issue.

Apple is not going to advise Geniuses to turn down an upgrade upsale because if the customer brings up if they need to upgrade, a Genius (Sales Associate, more like) is gonna say "Hell Yeah!".

And as for banning and blocking people who violate TOS: Welcome to Twitter!

At the time of the whole thing, the iPhone 6s was a three year old product. No iPhone until the iPhone 11 could hold a charge all day long. And until the iPhone 11, batteries deteriorated quickly. Even my iBook G4 lost a good chunk of its battery after a year, and that was when the technology was new and you had to calibrate the battery every 6 months or so.

And has anybody noticed how Android users are dead ****ing silent on how Android handset batteries are basically ****ing useless after 18-24 months? My Galaxy Note 10 cannot function now for more than 2-3 hours without the battery dying and I used it everyday at work for several years. The 6s was older than that when Apple released iOS 11.3.

I get it, some people think Apple is trying to force customers to upgrade by making the batteries last less. But has anyone noticed how most people upgrade their phone not because of battery life, but because of NEW HARDWARE AND SOFTWARE features only on NEWER devices.

You don't have all the cool camera functions on an iPhone 6s, other than the OIS gimbal. You would have to get an 11 Pro/Max or newer.

So, this idea that Apple is using battery degradation to force people to upgrade is absolutely ludicrous when faced with how many features the newer phones have that a customer may want to upgrade for. I didn't go from the 6s Plus to the iPhone X because my battery sucked. I did it because it had no home button and was a full screen with a new design.

And I didn't go from the 12 Pro Max to the 14 Pro Max because the 12 PM had a dying battery. It was because the 14 Pro Max came in Purple. I am not kidding you. I upgraded merely for the color.
 
It seems some do.

Apples marketing is very effective.

My 6s worked much better after I replaced the battery. Also my Xs max worked much better after I replaced the battery. My iPhone 7 also worked much better after the battery was replaced.
No, I meant it worked better after installing 11.3 with the update that sparked this lawsuit.

My iPhone 6s would reboot randomly every 4-6 hours, even in the middle of a call, and especially if I was in the sun.

Updated to 11.3....hasn't randomly rebooted since.
 
  • Like
Reactions: I7guy
Uhhhhh, welcome to the United States! Our people don't know where our country is on a map, we have signs to tell people how to turn right and where to stop, and if you ask people to do research they typically just spout off a generalization like how most people are too stupid to understand the software functionality upgrade in the first place which is what caused the whole issue.

Apple is not going to advise Geniuses to turn down an upgrade upsale because if the customer brings up if they need to upgrade, a Genius (Sales Associate, more like) is gonna say "Hell Yeah!".

And as for banning and blocking people who violate TOS: Welcome to Twitter!

At the time of the whole thing, the iPhone 6s was a three year old product. No iPhone until the iPhone 11 could hold a charge all day long. And until the iPhone 11, batteries deteriorated quickly. Even my iBook G4 lost a good chunk of its battery after a year, and that was when the technology was new and you had to calibrate the battery every 6 months or so.

And has anybody noticed how Android users are dead ****ing silent on how Android handset batteries are basically ****ing useless after 18-24 months? My Galaxy Note 10 cannot function now for more than 2-3 hours without the battery dying and I used it everyday at work for several years. The 6s was older than that when Apple released iOS 11.3.

I get it, some people think Apple is trying to force customers to upgrade by making the batteries last less. But has anyone noticed how most people upgrade their phone not because of battery life, but because of NEW HARDWARE AND SOFTWARE features only on NEWER devices.

You don't have all the cool camera functions on an iPhone 6s, other than the OIS gimbal. You would have to get an 11 Pro/Max or newer.

So, this idea that Apple is using battery degradation to force people to upgrade is absolutely ludicrous when faced with how many features the newer phones have that a customer may want to upgrade for. I didn't go from the 6s Plus to the iPhone X because my battery sucked. I did it because it had no home button and was a full screen with a new design.

And I didn't go from the 12 Pro Max to the 14 Pro Max because the 12 PM had a dying battery. It was because the 14 Pro Max came in Purple. I am not kidding you. I upgraded merely for the color.
I think we're done here.
Turning down a sale when you KNOW the cusotmer doesn't need one is not the same is being deliberately dishonest.

I deal with batteries on a large scale, VRLA, NiCad, Lithium and Plante. Now as an example if a client had a problem with a device and the battery was the issue I would NOT recommend they replace the device to remedy the situation.
Even if they wanted to I'd tell them they could if insisted but there was no need unless they wanted the new A, B or C.
They're being very dishonest and would love employ 'geniuses' like you I'm sure.
 
  • Like
Reactions: Pinkyyy 💜🍎
This is just like Antennagate. Apple made a design decision that had a major flaw and people turned around and sued because they made a mistake with a brand new antenna design.

Apple was trying to solve older iPhones randomly rebooting because the battery current wasn't stable enough and the CPU was going through a reboot. Before the update happened, my 6s would randomly reboot every 4-6 hours or so, sometimes in the middle of a call. After the update years ago, it hasn't randomly rebooted since.
Apple lied, and you bought it hook, line sinker and tackle box.
The right way is this, (with you being the Apple employee);
a). Customer comes in with problem device, (you already suspect you know the problem as you've seen it before, heard about it from internal memos and maybe even heard about it in forums - Apple WILL have a lot of info we don't know from people syncing their devices).
b). You;
1. Perform some random tests.
2. Connect their device to your software as they will have at the GBar, the diags tell you the battery is the issue.
c). You tell them they have a choice of;
1. Telling them they can replace the battery alone which will alleviate their problem informing them of the cost and process. Letting them know also of any advantages an upgrade will bring.
2. Telling them they can replace the entire device even if they don't need to informing them of the cost and process. Letting them know also of any advantages the upgrade will bring.
 
Last edited by a moderator:
heck, i think apple still lied to us to this day.

my 12 mini battery massively dropped from 100% to 88% less than one year and then somehow magically stayed at 81%, never drops to below 80 therefore eligible for free battery replacement
but my experience is these days i have to break out the charge a lot more often.

another case of apple trying to massage the numbers of battery health
 
heck, i think apple still lied to us to this day.

my 12 mini battery massively dropped from 100% to 88% less than one year and then somehow magically stayed at 81%, never drops to below 80 therefore eligible for free battery replacement
but my experience is these days i have to break out the charge a lot more often.

another case of apple trying to massage the numbers of battery health
Yes, another anecdotal opinion of apple trying to message the numbers.
 
Overblown issue. Apple doing the right thing in stabilizing the device by throttling the CPU while Samsung and others say "whelp, your battery is old so it's causing your phone to reboot" and Apple gets the lawsuit while other companies go free.

What a bunch of complainers. 🤦‍♂️

Now, I do agree with the lawsuit that Apple did wrong in failing to notify, but throttling is absolutely the correct course of action which goes above and beyond what other companies fail to do.
My thoughts exactly!
 
For me I’d just book a Genius Bar appointment, go to appointment, have battery replaced, come home.

i wouldn’t call that a ‘pain in the butt’.

very boutique of you

When I need to change batteries in my weapons light, I open it, toss them in the trash and drop in two fresh 123s, takes like 10 seconds
 
Yes, another anecdotal opinion of apple trying to message the numbers.
no proof either that they didn't do it.

iOS is a closed source, no reason not to believe that the any battery statistics api that they exposed is not fudged numbers
 
  • Like
Reactions: I7guy
When will payments be sent?
According to the website

UPDATE - SEPTEMBER 5, 2023
The United States Court of Appeals for the Ninth Circuit has dismissed the last remaining appeal in the In re Apple Inc. Device Performance Litigation. We anticipate that the Effective Date of the Settlement, as described in the Settlement Agreement, will occur on November 6, 2023. The exact distribution date is not known at this time. Based on the timeline set forth in the Settlement Agreement, we anticipate distribution should occur sometime around the end of 2023.
Please be patient while the remaining phases of the process are completed. We encourage you to monitor this website where we will post when distribution has begun.
 
  • Like
Reactions: KrazyBear15
Whether or not you think this lawsuit is a "good" lawsuit (it is). I still haven't received my check, and I'm starting to get very frustrated.

It's about this giant company that thinks it can push me, the little guy, around.

In late December, this company ought to have enough sense to take the tax hit now, by sending out the checks, in the preceding year, rather than in the new year.

Is it because Apple is suddenly being run by plain, old fashioned, US greed? Ditto the ITC case,

And kudos to this company that gets "infinity" appeals. Well, I didn't get the ruling I wanted from the judge, I appeal. Well, the judge struck down my appeal, let's remove the judge. And on and on. No real person gets this kind of treatment in real life, because it's too expensive and because it's an abuse of process.
 
  • Haha
Reactions: BugeyeSTI
I also got the $92.17 in my account this morning. It almost covers the price of the iPhone 8 I had to buy because they wouldn't replace the battery in my 6S.
 
I also got the $92.17 in my account this morning. It almost covers the price of the iPhone 8 I had to buy because they wouldn't replace the battery in my 6S.
You mean your bank account? Did you give them that info as I don't remember adding that when I joined the claim years ago. I've usually received a check in the mail for payment in these types of litigation. Also, I thought it was $25.00 per phone per person not $92.17.

Update: checked my original claim and I chose mailed check for payment so I guess I need to keep an eye out for it
 
Last edited:
Also the 92.17 was that for just one Iphone? Looks like it is for 1.
 
Last edited:
You mean your bank account? Did you give them that info as I don't remember adding that when I joined the claim years ago. I've usually received a check in the mail for payment in these types of litigation. Also, I thought it was $25.00 per phone per person not $92.17.

Update: checked my original claim and I chose mailed check for payment so I guess I need to keep an eye out for it

My understanding is that it was a minimum of $25/phone, but it depended on the number of claims out of a pot of money. I guess not as many people put in claims as expected.

From the settlement website (italics mine):

The cash payment per eligible device depends on the actual number of approved claims and other factors, including the award of attorneys’ fees and expenses and Named Plaintiff service awards. Under the proposed settlement, Apple shall pay a minimum of $310,000,000 (the “Floor”) and a maximum of $500,000,000 (the “Ceiling”). Under no circumstances shall any of the Floor revert to Apple.

Apple will provide a cash payment of approximately $25 per eligible device, provided that Apple will not pay more than $500 million in aggregate to the Settlement Class Members. If the total value of approved claims submitted exceeds the $500 million Ceiling, the value of each approved claim (per eligible device) will be reduced on a pro rata basis. Additionally, under the proposed settlement, if the total value of approved claims submitted by Settlement Class Members does not exceed the $310 million Floor, the value of each approved claim (per eligible device) may be increased on a pro rata basis, up to a maximum of $500 per device. For more details, please refer to the Settlement Agreement available.
 
  • Like
Reactions: BugeyeSTI
You mean your bank account? Did you give them that info as I don't remember adding that when I joined the claim years ago.
Yes. I provided that info whenever it was that the claim process was occurring.
 
You mean your bank account? Did you give them that info as I don't remember adding that when I joined the claim years ago. I've usually received a check in the mail for payment in these types of litigation. Also, I thought it was $25.00 per phone per person not $92.17.

Update: checked my original claim and I chose mailed check for payment so I guess I need to keep an eye out for it
I searched my email from 2020 and also found I picked mailed check as payment method. Hopefully they arrive soon.
 
  • Like
Reactions: BugeyeSTI
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.