So I have been using a Powerbook G4, the last ones before the Macbooks came out, and decided to get everything fixed since the 3 year warranty was going to expire in a month. The only thing that really needed to be fixed were the fans, which made a loud buzzing sound when they came on. This was fixed, but when I checked out everything, they had disabled my wireless card and bluetooth. I called the Applecare to see if they could help with the issue, but after trying their "fixes", they told me to take it back to the Apple store. Soon after the call, I headed back to the store and told them the issue, along with a tiny dark spot on the screen about a millimeter wide that I had just noticed. They apologized for all the trouble and said they would see what they could do about the screen. After a week I received a call from a man at applecare, saying they don't have the display in stock, so it would be 3-4 weeks before they could fix it! I was getting annoyed with the problems and asked what they could do about it. The guy helping me said, "We can send your Powerbook back and just wait for the part to come in, or we can give you a new Macbook Pro." I was confused and asked questions like, "A BRAND NEW Macbook?!? So I'd get a new Macbook Pro for my old Powerbook?!?" So yeah, I will be getting a new Macbook Pro in exchange for a laptop worth $100 or less. They even threw in a free iWork 08 and remote without hesitating. All that because of a tiny dark spot on the screen that I was actually about to ignore! I decided to check on this site to read up about the current Pros, and saw the video card issue. Luckily I have 30 days to cash in on the offer, so I am really hoping for the rumored update to be true. But the point of me writing was to recommend Applecare to anyone buying a new mac (I guess to brag about it too). They really seem to go out of their way for the customer. Honestly, I would have been happy even with an older refurbished Macbook Pro, but instead they offer me a brand new machine.