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Why would they pay $1,000 to get out of their plan because they have a broken phone when they could just pay maybe a couple hundred and get their phone fixed?

People are idiots and want the newer one. But some do go else where for a repair.
 
[doublepost=1489867069][/doublepost]That's interesting. I turn off "send diagnostics to apple" but you are saying they store the logs locally on the device. Correct?

Yes, automatic diagnostic report is not the same as Apple Care diagnostics. The former is light, the latter contains device logs that are never exposed to users, developer APIs and auto diagnostic reports. This log doesn't keep every usage data, but only positive data. For example, Apple wants to know when you dropped phone. They only log details of positive events, aka, a shock intense enough to pass the abnormal threshold. Then they analyze the nature of that event based of the data gathered, accelerometer, gyroscope, etc. If you disable auto diagnostic report, it will not turn off nor remove any device logs.
 
I bought my phone Feb 28th of this year and I don't see the "Eligible for Apple Care+" when I search my serial number on their website. Do I need to go in store in order for me to get the coverage added?
 
Has Apple publicly confirmed this? Their support tech and senior supervisor denied it. Meeting with Agreement Administration in 30min.


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A customer that purchases a new iPhone now has up to one year to purchase AppleCare+ for the device, compared to 60 days previously, according to multiple people familiar with the matter. Apple has yet to update the fine print on its website, but MacRumors confirmed the extension with a senior AppleCare advisor.

applecare-plus-iphone.jpg

The change means that AppleCare+ can now be added to an iPhone as long as the device remains within its standard one-year limited warranty period. This brings AppleCare+ for iPhone in line with AppleCare for Mac and Apple TV, which can also be purchased up to one year after those devices are purchased.

The senior advisor said the extension only applies to the iPhone, and it is retroactive, meaning iPhones sold within the past year qualify for AppleCare+ now. Multiple sources insist that the one-year AppleCare+ purchase window applies to the iPad, iPod touch, and Apple Watch as well, but we cannot confirm this info yet.

Apple's eligibility tool does appear to reflect the change for iPhones in the United States, but not in the United Kingdom, Canada, Hong Kong, or elsewhere, so it is possible the longer purchase window will be U.S. only. "Eligible for AppleCare+" did not appear for an iPad or Apple Watch in any country based on our check.

iphone-7-applecare.jpg

iPhone 7 Plus purchased on September 21, 2016 eligible for AppleCare+

AppleCare+ costs $129 for iPhone 6s and newer and $99 for iPhone SE. The plan extends an iPhone's warranty coverage to two years from the original purchase date of the device, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $29 for screen damage, or $99 for any other damage.

AppleCare+ for iPhone also provides 24/7 priority access to AppleCare advisors via chat or phone for up to two years after the device's original purchase date. Without the plan, iPhone owners are covered by a limited one-year warranty and 90 days of complimentary telephone support.

AppleCare+ for iPhone also covers EarPods, Lightning to USB cables, and batteries that retain less than 80 percent of their original capacity.

In order to purchase AppleCare+ after the fact, separately from the iPhone, Apple must physically inspect the device to ensure there is no existing damage. Proof of purchase, such as a receipt, is also required. If purchased online, Apple requires customers to verify their serial number and run a remote diagnostic test.

Update: Apple appears to have reverted back to a 60-day purchase window for AppleCare+ for iPhone, as confirmed with a support representative.

Article Link: AppleCare+ Can Now be Purchased Up to One Year After Buying an iPhone
[doublepost=1514421144][/doublepost]Just talked to AppleCare and they tell me that it MUST be purchased within 60 days for my new iPhone 8 Plus. So exactly what is the correct policy here???
 
[doublepost=1514421144][/doublepost]Just talked to AppleCare and they tell me that it MUST be purchased within 60 days for my new iPhone 8 Plus. So exactly what is the correct policy here???
Did you read the Update at the end of the OP you quoted?
 
Has this changed again? At the beginning of the month i clearly recall it said you can buy AppleCare+ within 60 days but now I’m seeing within 90 days?
 
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