Applecare+ help help help!!!!

[Hpye]

applecare + for 4s expiration Date problem

why my hardware coverage is expiring in 2012..

it is suppose to expire in 2013.. because it covers 2 years right?
i call apple and they said, it is the standard expiration date..

i think they try to trick me..
what should i do
do u think it is normal?

please click the picture for bigger image

 

[Nails1]

I saw the same thing on mine but I haven't called yet. That can't be correct.

 

[Goldinboy17]

Learn More About Updating Apple Records


If your coverage expiration date is incorrect

If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send your proof-of-purchase to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase. Certain other forms of proof of purchase may be acceptable as well.

Update your purchase date by FAX

 

[Hpye]

if you have the same thing as mine, i think it is normal..

you should also try calling them...

 

[gr8tfly]

I didn't even notice that, because the bottom paragraph says 2 years service. I'm sure it's just a glitch. I'm not too worried as Apple does have a record of my having purchased AppleCare+.

Edit: Try checking it through this link. Mine shows the correct 2013 expiration date. You can print out your proof of coverage, too.

 

[Hpye]

I didn't even notice that, because the bottom paragraph says 2 years service. I'm sure it's just a glitch. I'm not too worried as Apple does have a record of my having purchased AppleCare+.

Edit: Try checking it through this link. Mine shows the correct 2013 expiration date. You can print out your proof of coverage, too.

Is yours showing Limits apply?

 

[gr8tfly]

In which section/document? The Plan description has they typical legal limitation, but didn't see any thing like a special exception or limitation.

 

[sweetbrat]

I saw the same thing on my page, and emailed them the info that they asked for (screen shot of my receipt from the Apple online store). They emailed me back saying they needed my registration number, which should be in the Applecare+ box. Problem: I didn't get a box.

So I emailed them back. They apologized and said they're running behind with Applecare+ updates showing on the website. The rep told me that they hoped to have everything updated within a week or so. This was just 2 days ago. So I'd give it about a week, then check again. If you still don't see it at that point, give them a call and ask what's going on.

 

[Hpye]

In which section/document? The Plan description has they typical legal limitation, but didn't see any thing like a special exception or limitation.

In repair and service coverage section... Mine said limit apply .. I hope this is some kind of glitch

 

[Hpye]

I saw the same thing on my page, and emailed them the info that they asked for (screen shot of my receipt from the Apple online store). They emailed me back saying they needed my registration number, which should be in the Applecare+ box. Problem: I didn't get a box.

So I emailed them back. They apologized and said they're running behind with Applecare+ updates showing on the website. The rep told me that they hoped to have everything updated within a week or so. This was just 2 days ago. So I'd give it about a week, then check again. If you still don't see it at that point, give them a call and ask what's going on.

Thanks man

 

[sweetbrat]

Thanks man

Glad to help...but I'm not a man

 

[reice23]

how much is applecare and what all does it cover?

 

[Hpye]

how much is applecare and what all does it cover?

AppleCare plus is 99 and cover two accidental damage but u have to pay extra 49 dollars for each accident

 

[alphaod]

I just checked and I have this same issue.

I submitted a correction request via the link on the page. It allows you upload your receipt instead of faxing it.

how much is applecare and what all does it cover?

"AppleCare+"

You can only buy it at the time of phone purchase.