Applecare+ help help help!!!!

Discussion in 'iPhone' started by Hpye, Oct 21, 2011.

  1. Hpye, Oct 21, 2011
    Last edited: Oct 21, 2011

    Hpye macrumors 6502

    Joined:
    Oct 11, 2011
    #1
    applecare + for 4s expiration Date problem

    why my hardware coverage is expiring in 2012..

    it is suppose to expire in 2013.. because it covers 2 years right?
    i call apple and they said, it is the standard expiration date..

    i think they try to trick me..
    what should i do
    do u think it is normal?

    please click the picture for bigger image
     

    Attached Files:

  2. Nails1 macrumors newbie

    Joined:
    Jul 18, 2010
    #2
    I saw the same thing on mine but I haven't called yet. That can't be correct.
     
  3. Goldinboy17 macrumors 65816

    Goldinboy17

    Joined:
    Jun 21, 2010
    Location:
    San Francisco, Ca
    #3
    Learn More About Updating Apple Records


    If your coverage expiration date is incorrect

    If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send your proof-of-purchase to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase. Certain other forms of proof of purchase may be acceptable as well.

    Update your purchase date by FAX
     
  4. Hpye thread starter macrumors 6502

    Joined:
    Oct 11, 2011
    #4
    if you have the same thing as mine, i think it is normal..

    you should also try calling them...
     
  5. gr8tfly, Oct 21, 2011
    Last edited: Oct 21, 2011

    gr8tfly macrumors 603

    gr8tfly

    Joined:
    Oct 29, 2006
    Location:
    ~119W 34N
    #5
    I didn't even notice that, because the bottom paragraph says 2 years service. I'm sure it's just a glitch. I'm not too worried as Apple does have a record of my having purchased AppleCare+.

    Edit: Try checking it through this link. Mine shows the correct 2013 expiration date. You can print out your proof of coverage, too.
     
  6. Hpye thread starter macrumors 6502

    Joined:
    Oct 11, 2011
    #6
    Is yours showing Limits apply?
     
  7. gr8tfly macrumors 603

    gr8tfly

    Joined:
    Oct 29, 2006
    Location:
    ~119W 34N
    #7
    In which section/document? The Plan description has they typical legal limitation, but didn't see any thing like a special exception or limitation.
     
  8. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #8
    I saw the same thing on my page, and emailed them the info that they asked for (screen shot of my receipt from the Apple online store). They emailed me back saying they needed my registration number, which should be in the Applecare+ box. Problem: I didn't get a box.

    So I emailed them back. They apologized and said they're running behind with Applecare+ updates showing on the website. The rep told me that they hoped to have everything updated within a week or so. This was just 2 days ago. So I'd give it about a week, then check again. If you still don't see it at that point, give them a call and ask what's going on.
     
  9. Hpye thread starter macrumors 6502

    Joined:
    Oct 11, 2011
    #9
    In repair and service coverage section... Mine said limit apply .. I hope this is some kind of glitch
     
  10. Hpye thread starter macrumors 6502

    Joined:
    Oct 11, 2011
    #10
    Thanks man
     
  11. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #11
    Glad to help...but I'm not a man ;)
     
  12. reice23 macrumors newbie

    Joined:
    Oct 13, 2011
    #12
    how much is applecare and what all does it cover?
     
  13. Hpye thread starter macrumors 6502

    Joined:
    Oct 11, 2011
    #13
    AppleCare plus is 99 and cover two accidental damage but u have to pay extra 49 dollars for each accident
     
  14. alphaod, Oct 21, 2011
    Last edited: Oct 21, 2011

    alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #14
    I just checked and I have this same issue.

    I submitted a correction request via the link on the page. It allows you upload your receipt instead of faxing it.

    "AppleCare+"

    You can only buy it at the time of phone purchase.
     

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