applecare+ Need HELP

Discussion in 'iPhone' started by Itsmorowind, Oct 7, 2011.

  1. Itsmorowind macrumors member

    Joined:
    Jul 28, 2011
    #1
    I'm on apple and have put in my new iphone 4s with my plan. I don't see where I can add applecare+?? I've looked everywhere.

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    I can get on the applecare+ page but it doesn't give me the option to add it to the cart.. urgh. Not sure what i'm supposed to do?
     
  2. npep macrumors member

    Joined:
    May 7, 2007
    #2
    No where to purchase it. I thought it was strange as it is supposed to be purchased with the phone. I am sure they will let you get it within this next week...
     
  3. mayerkim macrumors member

    Joined:
    Dec 2, 2010
    Location:
    Southern California
    #3
    That's strange. I had the option to purchase it after I added the phone to my shopping cart. I finished the ordering process and purchased it with my phone.

    Apple's general rule is that you can come back and purchase AppleCare within 30 days of your original purchase. I don't know if that's changing with the new policies that cover accidental damages...
     
  4. mkjj macrumors 6502a

    mkjj

    Joined:
    Jun 2, 2003
    Location:
    Liverpool
    #4
    i purchased my AppleCare for my iP4 11 months and 28 days after purchase :D

    You are covered for a year anyway so why give Apple money before you need to!
     
  5. Stealthipad macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #5
    That is what I thought. You can order AppleCare anytime your phone is still in the original warranty
     
  6. auero macrumors 65816

    Joined:
    Sep 15, 2006
    #6
    Applecare+ must be purchased at the same time as your device. It's on the website.
     
  7. brazil5376 macrumors member

    Joined:
    Jan 16, 2009
    #7
    Applecare and Applecare+ are 2 different things.

    Applecare allows you 1 year to purchase.

    Applecare+ must be purchased at time of phone purchase because it includes accidental damage. It prevents people from scamming and adding it after they've damagd their phone.

    Applecare+ is new and was just introduced.
     
  8. dbenfer macrumors newbie

    Joined:
    Oct 5, 2011
    #8
    yes - but the apple website is not letting me add applecare + to cart right now

    Any solutions?
     
  9. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #9
    it shows up late in the process as a suggested addition. I successfully added it to my order.
     
  10. Stealthipad macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
  11. blacka4 macrumors 6502

    Joined:
    Sep 28, 2009
    Location:
    Pittsburgh
    #11
    yeah that didn't work for me
     
  12. dbenfer macrumors newbie

    Joined:
    Oct 5, 2011
    #12
    it is not showing up as "suggested" later - This is frustrating.
     
  13. TBFoxRDMS macrumors newbie

    Joined:
    Sep 15, 2007
    #13
    Read the terms and conditions of AppleCare+ on Apple's website. It says in the terms and conditions that you have one year to buy it. Yes, it says on the AppleCare+ page that it must be purchased at same time, but in the fine print it says "within one year." I wasn't able to add it with my AT&T Premier purchase, but I'm still going to make sure I can get it before next Friday when I (hopefully) get my new phone.

    Traci
     
  14. yodayoda macrumors regular

    Joined:
    Oct 6, 2011
    #14
     
  15. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #15
    T&C are of limited meaning if you can't actually buy the thing. :) See my post here for what I saw doing a mock purchase yesterday.

    @dbenfer & @blacka4: I have no idea why I saw it but you're not. :confused: It showed up under "Recommended for You" on the page after the "Where would you like to purchase your new iPhone?" page when I selected the Apple Online Store by clicking the green Add to Cart button. I upgraded an AT&T line via Apple.com I just walked through a mock purchase using a different line and AppleCare+ shows up with an Add to Cart button below the Apple Store / Cart screen listing the iPhone 4S in my cart. :confused:
     
  16. blacka4 macrumors 6502

    Joined:
    Sep 28, 2009
    Location:
    Pittsburgh
    #16
    I did another moch purchase to upgrade another verizon line, and nothing. no option to purchase it. It has to be a verizon thing. WHICH WOULD BLOW donkey nut sacks.

    I don't want Verizons crappy insurance thing I want applecare+
     
  17. yodayoda macrumors regular

    Joined:
    Oct 6, 2011
    #17
    This sucks I ordered through Verizon and i want AppleCare +. I'm assuming if I call they will let me add it before the phone arrives bc I can't damage the phone it's in my hands
     
  18. 1080p macrumors 68020

    1080p

    Joined:
    Mar 17, 2010
    Location:
    Planet Earth
    #18
    I am not buying Applecare or Applecare+. I only keep iPhones for 1 year and always get the latest... so I am always rocking a 1 year warranty. I don't need damage protection because I baby my phones. I have never dropped an iPhone... EVER. And I have owned each and every iPhone model ever made.
     
  19. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #19
    Sounds like a Verizon thing. That truly sucks for those on VzW

    I'd be surprised if you couldn't go into an Apple store and sweet-talk a Genius into selling you AppleCare+ within the initial return period. No guarantees of course, but since you'd be in the return/rebuy window and the Genius could examine the phone, it'd make sense to allow it.
     
  20. blacka4 macrumors 6502

    Joined:
    Sep 28, 2009
    Location:
    Pittsburgh
    #20
    I don't usually drop my phone, I think I have dropped my droid 4 or 5 times, but the more I think about it with the morphie battery pack I am getting I might not need applecare+ just the regualr applecare because I do keep my phones for about 18 to 22 months. i have had my OG droid since Feb of 10
     
  21. MacFan1701 macrumors member

    Joined:
    Mar 19, 2008
    #21
    Except I believe they no longer sell your standard iPhone AppleCare and now only sell AppleCare + for the iPhone.
     
  22. yodayoda macrumors regular

    Joined:
    Oct 6, 2011
    #22
    Do you use a case? The reason I'd want applecare+ is so I don't use a case...I have another question for everyone. Say I don't buy AppleCare+ so I'm under the standard warranty and drop my phone and it shatters, does Apple then charge me full retail price for a new one or is it a discounted rate even though its accidental damage to replace the phone? More like 200?
     
  23. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #23
    Did you read this somewhere? I'm wondering since I don't see any mentions of excluding certain models from Apples "iPhone - AppleCare Protection Plan" page with the bright green Add to Cart button.
     
  24. MacFan1701 macrumors member

    Joined:
    Mar 19, 2008
    #24
    Well, this IS why I said I believe, indicating I could be wrong :p

    Plus if you go to the main AppleCare page, and click on iPhone, it takes you only to AppleCare + I therefore (apparently wrongly) assumed that that was the only option made available. Clearly, that was my bad. Ooops.

    EDIT: Although, looking at the regular AppleCare for iPhone page, at the bottom, the list of compatible models, the list includes all models up to and stopping at the iPhone 4 whereas the AppleCare+ page includes the 3GS, the 4, and the 4S in its list of compatible models.
     
  25. JimK macrumors newbie

    Joined:
    Jun 10, 2009
    #25
    If you scroll to the bottom of that page and look at the supported models, you'll see that the 4s is missing.

    EDIT: MacFan edited his post while I was writing this.
     

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