The package it's in has a big tear in the back and it's taped to hold it together. Can someone tell me what exactly they received to make sure I am not missing anything. There is a hole in the back of the package , the tape is what is covering the hole. I have not opened it yet.
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AppleCare packaging arrived damaged
- Thread starter CaliLove310
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The only thing in the box is the little book and the number, why would you want a new box to throw away. Assuming the reg code works
May have had stickers, not sure.
May have had stickers, not sure.
I didn't find any code inside. Only a getting started guide and a sheet of paper titled AppleCare Protection Plan Certificate.
I assume you bought Applecare with a computer. If so, all you get in that envelope is the certificate verifying that you have Applecare on your computer.
Depending on how you purchased your Mac, go check to see if your computer is already covered. What they sent you might be proof of coverage (sometimes people get it, sometimes they don't). If you check and you are covered, there's no need for further action.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Did you get apple care for your apple care? If not your hosed. As your apple care is invalid with a damaged box. Always get apple care for your apple care.
If there is an Apple Store just drop by and give them a mean look.
Get a New packet, even if you only really need the code, there is not reason a damaged good should be sent via on-line shopping.
Also, as a minimum ensure that you are enrolled for the applecare. The apple store staff should be able to demonstrate this to you.