AppleCare packaging arrived damaged

Discussion in 'MacBook Pro' started by CaliLove310, Mar 25, 2011.

  1. CaliLove310 macrumors newbie

    Joined:
    Dec 5, 2009
    Location:
    Cali
    #1
    The package it's in has a big tear in the back and it's taped to hold it together. Can someone tell me what exactly they received to make sure I am not missing anything. There is a hole in the back of the package , the tape is what is covering the hole. I have not opened it yet.
     
  2. dqpassat macrumors regular

    Joined:
    Dec 28, 2009
  3. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #3
    If the code inside activates, I don't see the issue.
     
  4. CaliLove310 thread starter macrumors newbie

    Joined:
    Dec 5, 2009
    Location:
    Cali
    #4
    Straight from Apple.com. I guess I'll try contacting them tomorrow.
     
  5. greytmom macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
    #5
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8G4)

    What's inside? A code. If it works, you are fine.
     
  6. Mr. Chewbacca macrumors 6502a

    Mr. Chewbacca

    Joined:
    Apr 27, 2010
    Location:
    Dallas TX
    #6
    The only thing in the box is the little book and the number, why would you want a new box to throw away. Assuming the reg code works

    May have had stickers, not sure.
     
  7. Macsavvytech macrumors 6502a

    Macsavvytech

    Joined:
    May 25, 2010
    #7
    Stickers are cool :S
     
  8. CaliLove310 thread starter macrumors newbie

    Joined:
    Dec 5, 2009
    Location:
    Cali
    #8
    I didn't find any code inside. Only a getting started guide and a sheet of paper titled AppleCare Protection Plan Certificate.
     
  9. DIMEZ macrumors 6502a

    DIMEZ

    Joined:
    Mar 5, 2009
    Location:
    MD
    #9
    go to apple and enter the model number in on the laptop and see if it has coverage for 3 years
     
  10. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #10
    I assume you bought Applecare with a computer. If so, all you get in that envelope is the certificate verifying that you have Applecare on your computer.
     
  11. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #11
    Depending on how you purchased your Mac, go check to see if your computer is already covered. What they sent you might be proof of coverage (sometimes people get it, sometimes they don't). If you check and you are covered, there's no need for further action.

    https://selfsolve.apple.com/agreementWarrantyDynamic.do
     
  12. rmitchell248 macrumors 6502

    Joined:
    Mar 30, 2010
    Location:
    Liebsthal, Germany
    #12
    Did you get apple care for your apple care? If not your hosed. As your apple care is invalid with a damaged box. Always get apple care for your apple care.
     
  13. calderone macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #13
    It is called auto-enroll. Look it up.
     
  14. dime21 macrumors 6502

    Joined:
    Dec 9, 2010
    #14
    Hahahahaha! nice one.
     
  15. aicul macrumors 6502a

    Joined:
    Jun 20, 2007
    Location:
    no cars, only boats
    #15
    If there is an Apple Store just drop by and give them a mean look.

    Get a New packet, even if you only really need the code, there is not reason a damaged good should be sent via on-line shopping.

    Also, as a minimum ensure that you are enrolled for the applecare. The apple store staff should be able to demonstrate this to you.
     

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