Applecare Scam wwwdotjustmacbooksdotnet

Discussion in 'Buying Tips and Advice' started by charlese, Nov 22, 2013.

  1. charlese macrumors newbie

    Joined:
    Nov 22, 2013
    #1
    I can't believe Apple did that. After buying Applecare from Ebay with the seller wwwdotjustmacbooksdotnet everything went smooth but after 6 weeks Apple decided to revoke my AppleCare because the Proof of Purchase as provided by the seller was not valid. Is that possible?:mad:
     
  2. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #2
    Take it up with Ebay / Paypal
     
  3. firedept, Nov 22, 2013
    Last edited: Nov 22, 2013

    firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #3
    Very possible. And just past the 45 days you have to put in a claim with Paypal. You can try taking it up with Ebay and maybe have some luck, but I am also doubting that. I must say I am surprised though as the seller has 100% feedback, so why Apple would deny it is also a question I would be asking.
     
  4. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #4
    Can a user change feedback on eBay six weeks after it was originally given?

    I have a feeling that a lot of these vendors get positive feedback because the codes they're selling initially work. It's not until many weeks later that Apple may invalidate the code.

    ----------

    At one time, the big deal was that someone "cracked" the code that's used to generate AppleCare registration codes, generated a ton of these codes on their own (i.e. they didn't purchase legit codes from Apple for resale -- they simply made up random codes on their own), and then sold them.

    So yes, if Apple has any reason to believe the registration code you used wasn't valid, and you can't provide a valid Proof of Purchase from an authorized reseller, then they can invalidate the AppleCare.

    There are so many grammar and spelling errors on the webpage you mention above. "WARRENTIES" ... really?! :eek:
     
  5. gnasher729 macrumors P6

    gnasher729

    Joined:
    Nov 25, 2005
    #5
    In the end, you can't expect Apple to provide AppleCare service without getting paid for it. I wonder how many people bought fake "AppleCare" cheaply, were lucky enough to never use it, and didn't actually have any cover.
     
  6. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #6
    Fake Applecare from eBay is a big problem - I'd never buy Applecare from eBay - too many scammers.
     
  7. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
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    #7

    Buyer can only add additional feedback but it will still stay positive unfortunately. Most people will not adventure past first page of seller feedback if it is 100% positive. So would never see anything additional posted. Which sucks!

    Then if what you say is true, and I am not saying it is not, this seller has a good thing going. It is past the 45 days where the buyer can put in a claim against them and I guess calling Apple will most likely be a dead end, ads up to a win win for seller.

    Got to feel for OP. They thought they were doing the right thing and had no idea. But hopefully others on the boards will read their misfortune and not get burned the same way.
     
  8. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #8
    [[ I can't believe Apple did that. After buying Applecare from Ebay with the seller wwwdotjustmacbooksdotnet everything went smooth but after 6 weeks Apple decided to revoke my AppleCare because the Proof of Purchase as provided by the seller was not valid. Is that possible? ]]

    Of course it's possible

    You should read this thread, in its entirety:
    http://forums.macrumors.com/showthread.php?t=690859&highlight=don+buy

    Live, and learn!
     
  9. Shrink macrumors G3

    Shrink

    Joined:
    Feb 26, 2011
    Location:
    New England, USA
    #9
    I'm not clear why one would buy Applecare from eBay rather than Apple.

    I'm not being facetious...just curious.
     
  10. MRU macrumors demi-god

    MRU

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    Ireland
    #10
    probably because they think they are saving money ...............
     
  11. monokakata macrumors 68000

    monokakata

    Joined:
    May 8, 2008
    Location:
    Hilo, Hawai'i
    #11
    It's been my experience that B&H Photovideo (an extremely reliable operation) sells (valid) Applecare for very good prices.

    And you get the box.
     
  12. Batt macrumors 65816

    Batt

    Joined:
    Dec 17, 2007
    Location:
    Syracuse, NY
    #12
    LA Computer. Great price and it comes in the box.
     
  13. charlese thread starter macrumors newbie

    Joined:
    Nov 22, 2013
    #13
    Now he is even offering Applecare for already expired Products? :confused:
    Apple will revoke that claim faster than white on rice.

    Here is an extract of his claims from ebay:
    "Heads Up!! Trust me, I run a mac business and I had worked for Apple and I may know a bit more than the average seller. I hate it when seller are selling things but they don't have a clue of what they are doing. Here is what's terribly can go wrong with buying a brand new unopen applecare box on ebay from an unauthorized apple reseller. You pay and receive the applecare box from the seller in the mail, you open the box to get the code. You attempt to enroll it with apple either by online or by phone. Then apple sends an email or askes over the phone for the orginal receipt for the applecare. Apple wants to know where it was bought from. Was it from an authorized apple dealer? Also Apple want to know the date on the receipt to prove it was bought during the eligibility 1 year period of your mac. But you don't have that receipt. You only have the Paypal/Ebay receipts that are not authorized apple dealer receipts. You then contact the ebay seller to request for such a receipt. The seller doesn't have one either and can't help you and the seller has already got your money. Your applecare is not enrolled but put on hold pendng for you to submit the receipt in to apple and you computer isn't enrolled with the applecare you bought. You contact the ebay seller again for a refund and explan your circumstances. The seller won't refund your money because the applecare box is not sealed any more, you opened the box to get the code and more so the code has already been used with attempting to enroll your computer. Buy from me and this exact thing won't happen."

    My Money gone, Applecare gone, can't get my money back anymore and worst of all I can't just buy another Applecare and re-register since I am out of the extension period!

    So people beware of especially this Guy! AND NEVER BUY APPLECARE FROM EBAY!!!!! :mad::mad::mad::mad::mad::mad::mad::mad:
     
  14. wiewiorowski macrumors newbie

    Joined:
    Nov 25, 2013
    #14
    charlese,

    Sorry to hear what happened to you; I have also recently purchased AppleCare for my MacBook Pro from the same seller. I am still within my PayPal resolution period, so could you please provide me with the email Apple sent you, to back up my case?

    Thanks
     
  15. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #15
    The issue is that when you buy applecare you need the box. Too many ebay sellers are selling counterfeit applecare - just the code. Apple is within its right to ask proof of purchase to ensure you have a valid copy.

    I feel for the OP, as he thought he was getting a great deal, but was taken for a ride instead :(
     
  16. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #16
  17. wiewiorowski macrumors newbie

    Joined:
    Nov 25, 2013
    #17
    Just to let you guys know; opening a case in the eBay resolution centre against sellers like this does work. I just got my illegitimate AppleCare refunded by doing so.
     
  18. andiwm2003 macrumors 601

    andiwm2003

    Joined:
    Mar 29, 2004
    Location:
    Boston, MA
    #18
    I remember the same scam from 2010. It's basically risk free for the scammer. They sell hundreds of codes and only if the codes get used twice or if the buyer needs the warranty then the money gets refunded. Even if that is the case in 20% of cases the scammer still makes tons of money. The problem here is that the codes initially work and the scammer gets positive feedback. Apple needs to implement a better tracking system of their codes to prevent that. It's in a small part apples fault to have their codes hacked yet they still accept them initially. They should change the entire system.

    In the meantime I would never buy AppleCare through eBay or Amazon because the risk is not only the 249 bucks for the AppleCare. It's the loss of warranty that may cost two years down the road 2000 bucks.
     
  19. pikachu2k7 macrumors regular

    Joined:
    Oct 21, 2012
    Location:
    North Carolina
    #19
    Did you give the Ebay seller negative feedback?
     
  20. wiewiorowski macrumors newbie

    Joined:
    Nov 25, 2013
    #20
    I fear it's too late for that; I already gave him positive feedback after a couple of weeks. I guess we just have to hope more people see these threads!
     
  21. ugahairydawgs macrumors 68020

    ugahairydawgs

    Joined:
    Jun 10, 2010
    #21
    No offense OP, but you bought AppleCare from someone other than an authorized reseller. You played roulette and lost.
     
  22. pikachu2k7 macrumors regular

    Joined:
    Oct 21, 2012
    Location:
    North Carolina
    #22
    Unfortunately, there are people like this in the world. I have no affinity for these people. I believe they are apotheosis and ascendancy because they can "steal" from people who can't arraign them. Their arrears will not be absolved in front of an arbiter.

    Ignore the arbitrary words above. I am studying for a major exam with lots of vocabulary for my job and just like the practice. The outlook is auspicious!
     

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