Apple's $29 Battery Replacement Program Could Lead to 16M Fewer iPhones Sold in 2018

[jamezr]

There is zero evidence of a hardware defect. Zero. None. Nada. There is plenty of evidence regarding the known limitations for lithium ion batteries to deliver voltage to the CPU. They can have voltage issues when they're EOL. They can have voltage issues when they're healthy and on a low charge. And they can have voltage issues in cold conditions. I'm going with things that have been proven. You're relying on pure conjecture.

you have your head in the sand......Apple was caught throttling phones because there was defect in their battery technology. there is plenty of evidence here in this thread and a plethora of websites for you to educate yourself.

If there was no defect then there would be no need to throttle phones.
Instead of acknowledging the defect they covered it up by throttling the phones......

 

[gnipgnop]

They really need to stop using those cheap Chinese batteries that cost about $2 apiece.

Any proof that the companies Apple gets batteries from are different from their competitors? For example, I've seen teardowns for the 6s that show the battery was from Huapu (which was formerly Simplo)...that's not an unusual supplier. That company has been around since the early '90s.
[doublepost=1515163934][/doublepost]

Apple was caught throttling phones because there was defect in their battery technology. there is plenty of evidence here in this thread and a plethora of websites for you to educate yourself.

You've never linked to a single web site. I've linked to multiple sites proving that lithium ion voltage drops below nominal at 20% or less...which is not a defect. That's a limitation of how they provide voltage during discharge.

 

[smock]

Any proof that the companies Apple gets batteries from are different from their competitors? For example, I've seen teardowns for the 6s that show the battery was from Huapu (which was formerly Simplo)...that's not an unusual supplier. That company has been around since the early '90s.
[doublepost=1515163934][/doublepost]

You've never linked to a single web site. I've linked to multiple sites proving that lithium ion voltage drops below nominal at 20% or less...which is not a defect. That's a limitation of how they provide voltage during discharge.

I have never had one of my Samsung phones shut down and the batteries are 3 or 4 years old And my processor runs at full speed. on every one of them.

 

[gnipgnop]

I have never had one of my Samsung phones shut down and the batteries are 3 or 4 years old And my processor runs at full speed. on every one of them.

Great...but a simple Google search shows that Android phones do shut down due to voltage problems. Putting a different brand on the phone doesn't change the limitations for how the batteries supply voltage in certain conditions.

 

[smock]

Great...but a simple Google search shows that Android phones do shut down due to voltage problems. Putting a different brand on the phone doesn't change the limitations for how the batteries supply voltage in certain conditions.

But everybody I know with an iPhone has shut down problems. It's quite common For Apple. I think people who
use Apple phones should get a new battery at least every 6 months.

 

[gnipgnop]

It's quite common For Apple.

It's no more common for Apple than Android. The limitations of the lithium ion batteries for voltage supply under certain conditions is the same. I think that's the main reason Apple is willing to do the $29 deal. They already know the demand won't end up being that much higher over the course of the year. I'm sure there will be an initial spike due to the online publicity, but it will likely flatten out pretty quickly.

 

[jamezr]

You've never linked to a single web site. I've linked to multiple sites proving that lithium ion voltage drops below nominal at 20% or less...which is not a defect. That's a limitation of how they provide voltage during discharge.

Again you are not being participating in the discussion honestly. You and I had this same debate in another thread from the MR headlines. I gave you multiple resources and links to articles from all over the internet.
Then you are ignoring the very same people in this thread that has given you firsthand experiences from using iphones for years. You stand alone in your stance against a plethora of evidence.

I see no reason to continue to debate with you. You seem to be an apologist that wants to make an excuse for Apple's actions. You have a closed mind despite the overwhelming amount of evidence to the contrary.

 

[Handsome Bacon]

I suppose if you "finance" a new phone every few years, you'll trade. I pay full boat upfront because I like to own my phone outright and immediately. In that case I'll keep it for a long period of time. Personally I think the X is too much even on a payment plan, so I'll spend the 29$ on a battery and see if that fixes my issues with the device. I'm pretty deep in the Apple ecosphere but I'll look into a Pixel or something next go-round. The greediness of this company is finally beginning to irritate me.

 

[Baymowe335]

All batteries degrade over time......well known fact. But this does not make phones shutdown. This only happens to iphones and Apple has admitted as much. That is the defect on how the chipset handles voltage coming from the battery.

If there was no defect the phone would not shutdown at peak CPU voltage consumption. It would just consume more battery and need to be charged sooner.

But why does the phone have to die? Why doesn't the battery life just diminish over time as all batteries do?
What is wrong with Apple's battery and chipset technology that it shuts down the phone? Why doesn't it just continue to work as normal with just a degradation in battery life? That is how most electronics work......

You're riffing again. This does NOT only happen to iPhones. Google Android BOOT LOOP.

A degraded battery DOES make phones shut down when they are overly taxed.

Exact problem with Samsung Note 4...all over the internet.

https://thedroidguy.com/2016/06/sam...ery-power-left-issue-related-problems-1060660

Your biggest mistake is the assumption that only iPhones have this issue AND that ALL iPhones have this issue. Again, not ALL iphones have this issue. If they did, there would be 800M angry people. Even 1% makes 8M angry people, which is a lot, but definitely not as bad as it'd be with a confirmed design flaw/hardware issue.

A new battery fixing the issue doesn't point to a hardware failure. It points to a bad battery, some of which may have been iffy from the supplier. Apple's fault. Apple is fixing for the isolated number of cases. Remember, isolated can still be big numbers when you're talking iPhone.

 

[gnipgnop]

Again you are not being participating in the discussion honestly. You and I had this same debate in another thread from the MR headlines. I gave you multiple resources and links to articles from all over the internet.

You've never provided links in response to me. Maybe you're thinking of someone else you've responded to? Here, I'll provide my links once again...both of those contain charts that show any lithium ion battery will start rapidly dropping below nominal charge around 20%. That shows voltage supply problems do not require the battery to be old or defective. It can happen on low charge...just like Apple has stated.

https://learn.adafruit.com/li-ion-and-lipoly-batteries/voltages

http://appleinsider.com/articles/18...k-and-how-apple-manages-performance-over-time

 

[jamezr]

You're riffing again. This does NOT only happen to iPhones. Google Android BOOT LOOP.

A degraded battery DOES make phones shut down when they are overly taxed.

Exact problem with Samsung Note 4...all over the internet.

https://thedroidguy.com/2016/06/sam...ery-power-left-issue-related-problems-1060660

You're biggest mistake is the assumption that only iPhones have this issue AND that ALL iPhones have this issue. Again, not ALL iphones have this issue. If they did, there would be 800M angry people. Even 1% makes 8M angry people, which is a lot, but definitely not as bad as it'd be with a confirmed design flaw/hardware issue.

A new battery fixing the issue doesn't point to a hardware failure. It points to a bad battery, some of which may have been iffy from the supplier. Apple's fault. Apple is fixing for the isolated number of cases. Remember, isolated can still be big numbers when you're talking iPhone.

BS......you could buy new battery for the Note 4 because it was replaceable! Nice try but you will have to try harder.
Then show me were Samsung throttled their phones to make up for defective batteries in their phones.

You've biggest mistake is trying to come up with a similar Android problem to justify what Apple has done.

Android updates have historically made older devices run faster and enhance battery life.
where as Apple IOS updates slow older phones down to move people to buy new devices. This is widely known. People in this thread and others just like it have reported it for years.......


Then Apple denied people battery replacements for years for these devices they were secretly throttling because they had a bad battery.
[doublepost=1515168978][/doublepost]

You've never provided links in response to me. Maybe you're thinking of someone else you've responded to? Here, I'll provide my links once again...both of those contain charts that show any lithium ion battery will start rapidly dropping below nominal charge around 20%. That shows voltage supply problems do not require the battery to be old or defective. It can happen on low charge...just like Apple has stated.

https://learn.adafruit.com/li-ion-and-lipoly-batteries/voltages

http://appleinsider.com/articles/18...k-and-how-apple-manages-performance-over-time

No....that is not what Apple has done.....they would throttle phones at higher than 20% charge left in them.
Then when people would go to the genius to have the phone looked at they would deny anything was wrong with the battery....all the while they were throttling it.....

You are missing the point......no one is disputing how throttling works.
What is at question is WHY did they NEED to throttle the iPhone in the first place? Because there was a defect in the way the battery and CPU voltage is managed at the hardware level. So to prevent phones from shutting down....they throttled them. This was done to prevent the defect from becoming public and forcing a recall to replace the batteries.
So instead they are offering to have the defective battery replaced at $29 for the consumer.

Batteries normally degrade...that is not the issue. But they should not force a phone to shutdown through normal use when there is plenty of battery life left. That is what was happening on the iPhone 6 and 6s and Plus models. So to get around the recall or mass replacement of the batteries......they throttled them.

 

[Rocko99991]

iPhones were slowing down way before iOS11, for a lot of different reasons.

Um, no. A working device doesn't slow down unless the OS, bad app or hardware is causing it. The large majority of slow down is from the new IOS and now the throttling.

 

[Baymowe335]

BS......you could buy new battery for the Note 4 because it was replaceable! Nice try but you will have to try harder.
Then show me were Samsung throttled their phones to make up for defective batteries in their phones.

You've biggest mistake is trying to come up with a similar Android problem to justify what Apple has done.

Android updates have historically made older devices run faster and enhance battery life.
where as Apple IOS updates slow older phones down to move people to buy new devices. This is widely known. People in this thread and others just like it have reported it for years.......


Then Apple denied people battery replacements for years for these devices they were secretly throttling because they had a bad battery.
[doublepost=1515168978][/doublepost]
No....that is not what Apple has done.....they would throttle phones at higher than 20% charge left in them.
Then when people would go to the genius to have the phone looked at they would deny anything was wrong with the battery....all the while they were throttling it.....

You are missing the point......no one is disputing how throttling works.
What is at question is WHY did they NEED to throttle the iPhone in the first place? Because there was a defect in the way the battery and CPU voltage is managed at the hardware level. So to prevent phones from shutting down....they throttled them. This was done to prevent the defect from becoming public and forcing a recall to replace the batteries.
So instead they are offering to have the defective battery replaced at $29 for the consumer.

Batteries normally degrade...that is not the issue. But they should not force a phone to shutdown through normal use when there is plenty of battery life left. That is what was happening on the iPhone 6 and 6s and Plus models. So to get around the recall or mass replacement of the batteries......they throttled them.

You're riffing again.

Nice try? I just proved to you that it is NOT just Apple with the degrading batteries and shutdown issues. The fact Samsung NEGLECTED to address the problem with a statement or software update caused me to not KNOW the battery was at fault. Look at some history on it. People couldn't understand how a 50% battery could be an issue if there was 50% less? It wasn't discovered until far later the battery was at fault, which by the way, didn't fix my Note 4. I still have it and replaced the battery yet STILL get shutdowns. Many others like me too.

Apple at least supports their devices and listens to customers if there is an issue.

"Android updates historically made older devices run faster and enhance battery life." Absolutely, 100% conjecture with zero fact. Have you owned Android?

1) You almost never get updates. I literally got 0 updates with my Samsung Note on ATT besides a security update from ATT. Ran Lollipop the entire life of my device.
2) If you do get an update, it literally does nothing to make in faster/better in my experience with Android for 7 years.

https://thedroidguy.com/2016/04/samsung-galaxy-note-4-slow-marshmallow-update-related-issues-1058399

Hmm, looks like many were complaining of slow downs after an Android OS update.

Apple had to gather information. I'm not saying they handled everything perfectly, but stuff like this takes time and Apple ultimately stepped up and offered to fix 3.5 year old devices for $29. Get over it. No hardware design flaw, no conspiracy, just a subset of bad/old batteries.

You just state these ridiculous things as fact with impunity. Perhaps you actually believe them yourself, but I know you're just speculating and passing opinions and lies as fact to support your thesis. You couldn't be more wrong.

 

[PG(Austin)]

If the choices are:

A. The phone shuts down
B. The phone slows down as necessary to remain functional

...then I can see why Apple wouldn't have thought the "off switch" was useful to customers. After all, this is a feature that was added due to a high enough volume of complaints about choice A. That's the choice that they already knew customers didn't like.

While I agree, I think the problem could/should have been more communicated to customers. I mean I share crash and app data with Apple. If they see a pattern, notify customers that have the issue "what you are experiencing may be due to a battery failing due to age. Go to any Apple store and have the battery replaced." Or at the very LEAST, tell people what the update will do and let them make the call to update and/or change the battery or buy a new phone. It's really that simple.