The information is now reflected on Apple's website: http://www.apple.com/shop/shipping-pickup
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple's Extended Holiday Return Policy Now in Effect
- Thread starter MacRumors
- Start date
- Sort by reaction score
The holiday return policy includes refurb items, atleast the refurb iPhone I just purchased earlier this week. Also, the key date is the delivery date and not the order date. I spent an hour on phone with Apple because I ordered a refurb iPhone Nov 8 and it was delivered on Nov 10th. They say it's covered by the extended return date.
If thats the case, it would be awesome
do you have any idea what countries in Europe have this promotion
[doublepost=1478893639][/doublepost]
What date did you have on your invoice ?
For me the date is 7th November (I ordered it online on the 1st November ). That is the day they shipped it
I ordered on Nov 8th the invoice is Nov 9 and delivery was Nov 10th.
Apple support (online chat) has told me that my new MacBook, ordered on Oct 27 but received today, is eligible for the extended return period even though it says Dec 9 on my account. Anyone else experience anything similar? I'm thinking of purchasing a higher spec version and taking this back once I get it if the extended return period applies. Will this transcript from the Apple chat cover me?
Does Apple accept any returns? You can use the battery 50 times and still return it in the new year?
Under my account it says I only have until December 9th to return it
Under my account it says I only have until December 9th to return it
[doublepost=1480782183][/doublepost]this is good news, I bought a new MacBook Pro, now I learn there are video issues with it. I've not opened it yet. I think I'm going to return it until they figure this problem out
Apple's annual extended holiday return policy began today in the United States and several other countries.
Most products and accessories purchased between November 10 and December 25 of this year are eligible for return until January 8, 2017 in the United States, Australia, Canada, and select other regions, or until January 20, 2017 in many European countries such as France, Germany, and the United Kingdom.
Apple products that can be returned include, among other things, the iPhone, iPad, Mac, Apple Watch, and Apple TV. The few items that cannot be returned include Apple or iTunes gift cards. Apple products can be opened and used prior to the return date, but must be returned undamaged with the original packaging.
When making a purchase at an Apple retail store, we recommend that you ask for printed and emailed copies of your receipt. Both printed and emailed receipts will indicate the return date for each product purchased, while Apple also lists the cutoff date under the "Your Account" section on its website.
All purchases made before today or after December 25 are subject to Apple's standard 14-day return policy in most countries.
Update: The extended holiday return policy is now reflected on Apple's delivery and pickup page.
Article Link: Apple's Extended Holiday Return Policy Now in Effect
