Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple's Extended Return Policy Now in Effect for 2021 Holiday Shopping Season

It's a little annoying that those who got their 14/16" MacBook Pros today get essentially 2 extra months to decide whether to keep or return them vs. those who got them the previous 6 days, but since I got the extra 3% cash back "glitch" I'm not likely to return and repurchase my base 14" just for the extra flexibility.
 
I’m lucky that my 14-inch MacBook Pro arrived today … but the policy seems weird.
 
lakerchick4life said:
Yeah I Chatted with apple and both they said that yes it is included with the education store, the extended holiday returns..but I will call the online store to verify that before I order..also, the cash back, I know now its at 3 percent, what are the odds that the increase that to 6 percent..I know before it was a glitch but I read in the past they did it too for iphones, etc
Click to expand...

Good question. I'm not sure about the Apple Card, as I currently do not have one.

Rafaelos said:
If i order and pay from the online store but choose pick up from a retail store is this extended return policy also valid? I would assume yes but I wanted to double check if anyone knows for sure here.
Click to expand...

Yes, this will work, as you are buying from the online store. If the Mac you are looking for is in stock at the retail store, then select in-store pick up on the site, pay, and then you're good to go.

KPOM said:
It's a little annoying that those who got their 14/16" MacBook Pros today get essentially 2 extra months to decide whether to keep or return them vs. those who got them the previous 6 days, but since I got the extra 3% cash back "glitch" I'm not likely to return and repurchase my base 14" just for the extra flexibility.
Click to expand...

Those who bought them starting today get that time, not those who ordered before today and picked them up today. I know that sounds obvious, but that is a difference that needs to be stressed. But I agree that it isn't worth it for the flexibility. But that flexibility should also go the other way; it isn't the customer's fault that they are facing a 5-7 week delay in receiving their Mac and then are stuck with the wasted time that those picking up base models in the store are getting.

BL.
 
  • Like
Reactions: Rafaelos
Malus120 said:
Woohoo!
Now I'm really glad I waited an extra 30 minutes when ordering my 14" M1 Max on day 0 and got pushed into the November delivery batch! ?
I now have more than two months from delivery to contemplate:
1. Do I really need/want a MBP, or should I just stick with my completely silent and extremely portable MBA (along with my desktop) until the MBA is refreshed next year? (could really use more monitors/ram/ports...)
2. If I do need/want a MBP, do I really need the M1 Max?
3. If I do want the M1 Max, would the 24C GPU configuration with either 64GB of ram or more storage ($200 for an extra 512GB... ?) be a better, more future proof choice?
4. Could I possibly live with the base model, despite feeling like 16GB on the MBA often lets me down (maybe it's actually the overhead from DisplayLink...)
5. Is the battery life on the M1 Max MBP acceptable vs the M1 MBA?
6. How the software system around the M1 Pro/Max is going to evolve.

All in all, it's going to be an exciting holiday season for me. Thanks for the early Christmas present Apple. Merry Christmas to you too! ??
Click to expand...
the supply chain shortage is real!!!
 
Sorry if this is already answered somewhere, but I presume returns can be initiated until 8th January, rather than the items needing to be received by Apple by the 8th?
 
mosh.jinton said:
Sorry if this is already answered somewhere, but I presume returns can be initiated until 8th January, rather than the items needing to be received by Apple by the 8th?
Click to expand...
According to Apple's Returns & Refunds page:

Standard Return Policy​

If you are dissatisfied with an item, you can request a return through Order Status. For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return.
Click to expand...

So I would assume the same for online holiday returns, but it's best to contact Apple to be sure.
 
If my purchase for my iPhone was on October 28th ( a few days shy) do you think apple will allow me to exchange for another phone? was a gift, and she finds it too large..
 
kp98077 said:
If my purchase for my iPhone was on October 28th ( a few days shy) do you think apple will allow me to exchange for another phone? was a gift, and she finds it too large..
Click to expand...
Doesn't hurt to try. Apple is pretty lenient at times.
The worst that could happen is they call the cops and you go to prison for life.
 
  • Love
Reactions: Love-hate 🍏 relationship
Any word on the 2022 extended holiday return season for Apple.

I think Im going to try the 13 iPhone mini but need more than 2 weeks.🤔
 
Vojta Slabý said:
I don’t think so.
Click to expand...

That could possibly be why there isn't an extended return policy announced for this year. That isn't to say that they won't have an extended return policy, but the previous year's policies were based around new Macs and other hardware that were announced in October and were shipped starting in November, which ran into the holiday season. This year is different because nothing has been announced that would have such a shipping delay, such as new hardware.

BL.
 
bradl said:
That could possibly be why there isn't an extended return policy announced for this year. That isn't to say that they won't have an extended return policy, but the previous year's policies were based around new Macs and other hardware that were announced in October and were shipped starting in November, which ran into the holiday season. This year is different because nothing has been announced that would have such a shipping delay, such as new hardware.

BL.
Click to expand...
Apple TV delivers 11-4-22 doesn't it?
 
Hope the holiday return policy "returns" this year. Two weeks is simply not enough time in this busy season to evaluate a product.

Apple's disappointing sales figures for the iPhone 14 may be at play here, however. No doubt they'd like to do anything they can to juice revenue. I'm just not sure that dissuading people who would otherwise buy in this period in the right approach. But I'm sure they do.
 
It will be back for sure, just depends on when it starts.. could be 11/8/22 could be 11/1/22 but back dated after announcement. Part of me thinks they’d like to clear the backlog of iphone 14PM which are high margin, and guarantee most of that revenue stays in Q4, and not returned in Q1.
 
  • Like
Reactions: janeauburn and KPOM
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back