If everyone was a rocket scientist 🙄 just saying. Its a job like any other, but would like to think that you should be paid a fair and live with some dignity.
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Apple's Retail Store Staff Compensation Criticized
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If everyone was a rocket scientist 🙄 just saying. Its a job like any other, but would like to think that you should be paid a fair and live with some dignity.
Come on, surely you don't really believe we all have equal ability? intelligence? physical strength? We're all different and a lot of those differences are just how we are. I'm 5'6". Nothing I can do will ever make me taller...
So why label people whose differences result in typically lower paid jobs as deficient as if it were their fault? Or treat them worse? Or pay them less? Or spuriously label them as the reason not everyone bliindly believes in capitalism?
If I were more like you I would simply have berated you for your reasoning 'deficiences'.
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That's not a good way to see it.
If I pay you 12$ an hour for something that bring me 100$ an hour of profits, would you consider that the 88$ I make from your work is "fair" considered that "hey, you don't need that much qualification to do it".
A few of Sydney's geniuses are legit, I'd give them an enormous pay increase. But the retail employees? I've watched them in stores around the world, Covent Garden store, Louvre store, Sydney store... they are like annoying flies. It's a ratio of 1:15 of nice, friendly, knowledgable to hyper-arrogant "I work for Apple" douches.
Ljohnson72
macrumors 6502a
faroZ06
macrumors 68040
Then what do you think they are paid according to if they are not at minimum wage? All I stated was a law of wages in capitalism. It doesn't take that much to be a guy who just tells people where stuff is at the Apple Store. The people in the Genius Bar have more valuable skill sets.
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Judging by my last experience at the DMV, they're probably already paid miserably low salaries. Nobody there is in a good mood.
i believe the 25% increase is only for employees with minimum wages and would not concern "other" retail employees such as creatives, geniuses and business
An employee's salary isn't determined by what income they produce for the company but rather how important they individually are for the company, i.e. how easy it is to replace them. Since retail is a fairly low qualified job and there's an abundance of unemployed people looking for work, the employer doesn't need to give high salaries to get the positions filled easily. If the employee doesn't like it, he's free to go, other people are standing in line to take his place.
It's an employers paradise.
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Are you saying that $100 profit is all because of the $12 salesman? Product research, development, manufacturing etc. none of that contributed to the $100 profit?
It's an employers paradise.
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Are you saying that $100 profit is all because of the $12 salesman? Product research, development, manufacturing etc. none of that contributed to the $100 profit?
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faroZ06
macrumors 68040
I don't know if Darth Vader was really greedy. I mean, it just looks like the rebels were attacking the Empire for no reason.
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Tell that to kiljoy616.
faroZ06
macrumors 68040
My dad asked someone there if they sold UPS devices, and he told him that they can ship using UPS (United Postal Service). He said no, he wants a UPS battery. The employee said that iPod charging cables are in the iPod section. My dad said no, he wants an uninterrupted power supply. The employee asked his colleagues if they had any optical power supplies only to find that they don't. 🙄
But a lot of the guys at our local Apple Store are actually knowledgeable.
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It's like car factory workers complaining that they don't get any of the cars that they made.
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Same here.
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Yep, like how Greenpeace (want to choose a more overused name combo?) criticized Apple because they have cloud services and use electricity. They're not even a relatively big cloud company, but they're a big company in general.
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I think they've already chosen the optimum price based on some kind of P(x) equation.
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Can't the employees look stuff up on Google too? Actually, they do. My brother tried going on the support chat and asking about his broken Macintosh SE/30.
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These jobs are for teenagers or young people. You should aim for a better career than Apple Store retail (not talking to you personally).
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mocciat
macrumors regular
The unfortunate thing is that people who actually work with dangerous machinery throughout the world get paid less than these people. Please, I'm not criticizing foxconn, but the industrial principle throughout the world.
Fraaaa
macrumors 65816
I don't understand. Should a business make any profit?
If retailer get that money, what waiters should get?
Retail is a terribly industry in which to work. The low pay. The centralised control which means even 'managers' simply plug a into b.
It's funny how people have such unrealistic expectations as customers...
'Ooooooh, I went to Best Buy and the staff didn't know anything about the products...'
Do you think they get properly trained or something?
It's funny how people have such unrealistic expectations as customers...
'Ooooooh, I went to Best Buy and the staff didn't know anything about the products...'
Do you think they get properly trained or something?
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Konrad
macrumors 6502
Where? If the little kids in Asia don't like to extract metals from electronics on a pan in the tent and the bowl of soup they get, they are more than welcome to go work somewhere else.
Does anyone win? Is it always about winning? Are you a winner, or are you a loser?
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Oh well, in reality we all discriminate when purchasing electronics and other typical to women labor products. It is not discrimination, it is the proper application of gender to a given task. As nice as it sounds in the western propaganda of equality and the political blabber... we all know that women and men alike are not really the same.
Forget the media, forget the politics, forget everything outside the walls of the company, and here's what I believe: I fail to see what's so awful about a company leader saying, "hey, folks, you're going good work. We're all very happy here at HQ. Here's a token of our appreciation."
If you can boost employee morale and afford to do right by your people, and if they deserve it, then what's the problem with giving folks a raise? This goes a lot deeper than just the retail employees.
Executives need to realize that if you treat people well, pay a fair market wage, and show just a shred of respect, they'd have a lot more loyal, enthusiastic employees. That's good for business.
From a consumer viewpoint, I don't want to shop at a place where the help looks miserable and takes it out on me. I want to shop where the folks look like they want to be there, like they enjoy helping a customer.
If you can boost employee morale and afford to do right by your people, and if they deserve it, then what's the problem with giving folks a raise? This goes a lot deeper than just the retail employees.
Executives need to realize that if you treat people well, pay a fair market wage, and show just a shred of respect, they'd have a lot more loyal, enthusiastic employees. That's good for business.
From a consumer viewpoint, I don't want to shop at a place where the help looks miserable and takes it out on me. I want to shop where the folks look like they want to be there, like they enjoy helping a customer.
turtlez
macrumors 6502a
I don't understand this article. The NYT wants me to hate on Apple for paying the most vs other companies? It seems there is never a win situation with what Apple does when it comes to the NYT. Maybe Apple should ask NYT what they would do? Surely dropping wages wouldn't be the answer right?
A movement bigger than their own lives? Apple makes fine products, but it's a dressed-up electronics company. They're not curing cancer, diabetes, or any of a thousand other things.
Some of you "true believers" are certifiable. Apple is a company, like any other. Steve Jobs was a man, like any other. True, he had a knack for good computers and, ultimately, shiny toys we really don't need for survival. He wasn't a messiah. Apple wasn't worth a damn nearly 20 years ago. Two decades from now, they may not exist. Nothing lasts forever. Such devotion to an electronics company, and the drivel you're spewing, is frightening.
But, if you want to work for a multi-billion dollar corporation for free as a means to live your life ... well, brother, go right ahead. You might be awfully lonely. "Evangealists"? ****, dude, you need help.
turtlez
macrumors 6502a
MH01
Suspended
But you still want your super friendly, dedicated Apple Fans boys to serve you right?
Just for their dedication they should get paid more! IF it was not for these staff, Apple would not have such a high customer satisfaction rating!
What's new? Some of us do believe that all of the constituent parts of a whole economic organisms should be entitled to a proportionate share of the wealth. How do you think McDonald's posts enormous profits every quarter? Are employees all getting their fair share. I'm daring to be wild here and say- "No".
HOWEVER, what mechanism do we use to insure fairness, and is it ethical to impose appropriate distribution of wealth in a company, and who decides what is proportionate? In the end, I think we will find that the best mechanisms for change in distribution may be social pressure- which in this case, is what is being done, and that's all right- not government mandates.
Frankly, I find it all a little funny. Why pick on Apple? So Apple's above-average, but that's not good enough for these noble people, dammit! Are they paying their magazine people enough? Quite comical.
That said, I do wish that most of the money went to everyone in the company, after expenses and R&D, not to make wealthy people wealthier.
HOWEVER, what mechanism do we use to insure fairness, and is it ethical to impose appropriate distribution of wealth in a company, and who decides what is proportionate? In the end, I think we will find that the best mechanisms for change in distribution may be social pressure- which in this case, is what is being done, and that's all right- not government mandates.
Frankly, I find it all a little funny. Why pick on Apple? So Apple's above-average, but that's not good enough for these noble people, dammit! Are they paying their magazine people enough? Quite comical.
That said, I do wish that most of the money went to everyone in the company, after expenses and R&D, not to make wealthy people wealthier.
Konrad
macrumors 6502
Because I sense, as I don't know for obvious reasons, is when you have absurdly large assets, perhaps something happens where one starts mentally f+++++g with the world rather than enjoying it and perhaps improving it for others, it is a certain phenomena of not exactly greed, but a sense change and deviation, components which then naturally prohibit a reasonable perception of the state of reality, where of course the item you call "appreciation" "morale" is now organically non existent. There are similarities with the rise of the NSDAP in the 30's. The modern world similarities of complacent millions of uniformed workers and the next ones already lined up to keep the machine in constant motion are nothing new, nor good. Historically, the participants were never well compensated, but they were dedicated for one reason or another. Back in Munich, they were also modern fanboys marching with a smile and a great vision for the utopian life as one imagined. I personally think it is all wrong and it ends more or less abruptly one day, so it is important to value what has value. A good wine, and good people at a good place and good music and kindness to all.
I'll admit to being surprised that pay was as low as it is (in Canada, the minimum is $10.25, I think).... But this isn't really how supply and demand works. A lot of people want an unskilled job and love talking about Apple products. It's that simple. Apple shouldn't be held up to higher standards because they are more successful. If you want to raise minimum wage across the US, that's one thing, but you don't penalize a company for getting most of their business right.
urbanlung
macrumors regular
Personaly I think it is good that Apple Store employees do not get a commision on sales. Not because I begrudge them the money, I would be more than happy for them to get more, but because it would change their relationship with the customer. Apples decision to not pay commision was a very enlightened one in that by removing all pressure to sell, the store becomes a relaxing place to visit and work. The staff are not acting as sale people they are acting as guides. An Apple Store is almost like a creche where the customers like children are given the freedom to play and explore. The staff intervine and help only when asked or when they feel it apropriate. Give the staff more money, sure, give them profit share from Apple overall, possibly, but store profit share or commision, definitley not, it would poison the well.