I recently purchased a brand new 15in Macbook Pro with touchbar for a king's ransom and it turned out to be one of my favorite pieces of hardware I've ever owned. I've been a loyal Apple customer since college, but at this point I have to question the quality of their hardware after my latest experience with their newest product. I usually carry my laptop in a backpack when traveling to and from work. The sleeve has significant padding and has been very protective of my previous macbook (late 2012 13in MBP). I carry with me some disposable tupperware, and a sweatshirt/gym clothes as well. A few days ago I arrived at work and opened my laptop, but the screen didn't immediately come to life. I must have turned the laptop off prior to leaving home, so I pressed the touch ID button, but couldn't wake it. Suddenly I noticed some light emitting from the corner of the screen and my heart sank. The screen was completely cracked and remained blank. I've never had an issue with Apple's quality quite like this, but I find it completely outrageous that this product could be so fragile as to be rendered completely useless after being packed snuggly into my backpack. There was never a point where any heavy blunt object crashed into the lid, so I'm completely at a loss as to how Apple could sell this product where slight pressure on the lid could cause the entire screen to break. Has anyone experienced this yet? I've tried bringing this to my local Apple store, however the "Geniuses" deemed this accidental damage and refuse the cover the repair. This whole experience has made me question continuing to support their product line because honestly, how could I ever feel comfortable replacing the screen (for an exorbitant sum) with no guarantee that this won't happen again. The product is so fragile that a little bit of pressure from a tightly packed bag of soft clothes would render the product completely useless. Apple used to stand by their products and this was a major factor in my continued support, but now I'm honestly afraid to ever purchase their products again for fear of ever leaving the house with a device unless it's wrapped in a kevlar vest. SAD!