Are we being scammed?

Discussion in 'iPhone' started by Twimfy, Dec 1, 2013.

  1. Twimfy macrumors 6502a

    Twimfy

    Joined:
    Sep 11, 2011
    Location:
    UK
    #1
    Ok so about a month ago we sold an iPhone 4 16GB to a girl. It was locked to the O2 network and we'd bought it second hand but my mum used it for 18 months with absolutely no issue.

    Out of the blue the girl who bought it has come back and said she wants her money back because the phone has been blocked and she had contacted the police to confirm this, which they said it had been stolen.

    Not wanting to be the recipient of stolen property back into our home or be scammed we also contacted the police and they recommended a paid for checking service which would run the details of a phone and flag any blocks or restrictions.

    It came back completely clean and we sent the report to the girl to confirm this.

    After asking a little more detail she simply said that she just got no network at all and it had been blocked (she's not the sharpest of tools) and won't really elaborate.

    Today she has come back and said that she has been to the Apple store and they have said that the phone can only now be used on Wifi. Again however she didn't elaborate or go into detail, she wouldn't even say which Apple store (and the nearest is 50 miles from where she lives).

    On one hand we feel sorry for her but on the other hand we don't feel like it's our responsibility, also the report states that the phone is legitimately out of contract and has been paid up to date (it's that accurate and the police again confirmed that that's what that part of the report means).

    So what other reason could it not be working to the point where Apple would say that it can only be used on WiFi? I mentioned that I really would like to know what Apple said, but she has just got to the point now where she just keeps asking for her money back.

    She's being very persistent for a refund (she bought it from us for £130), as far as I'm concerned buying second hand is a risk you take, a risk we accepted when we bought it.

    The most worrying thing is that we think that they're a Gypsy family, now please understand that I have no issue with travelling families but round here they are the kind of people who when crossed will set fire to your house first and ask questions later, that is not an exaggeration.

    So what can I tell her? She's being so scant on the details and refuses to reveal info so I cannot tell if it could be something simple that could be fixed, in which case we wouldn't mind taking it back because we can just get it working and keep it or move it on again.
     
  2. ross1998 macrumors 6502a

    Joined:
    Jan 10, 2013
    #2
    Don't know where exactly you live but in Ukraine, most gypsies make a living scamming people out of money.
    Maybe she is trying to sell you a different phone than the one you sold to her?
     
  3. pikachu2k7 macrumors regular

    Joined:
    Oct 21, 2012
    Location:
    North Carolina
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
  5. pikachu2k7 macrumors regular

    Joined:
    Oct 21, 2012
    Location:
    North Carolina
    #5
    When you say "girl," how old are we talking here? It makes a BIG difference if it is a seven year old compared to a forty year old...
     
  6. DeeGee48 macrumors regular

    DeeGee48

    Joined:
    Jun 28, 2007
    Location:
    Havertown, Pa
    #6
    The hell with this!

    If this is even remotely possible, I'd just give her the money back and sell it to someone else. No use taking the chance of having your house burned down over a sale gone bad!
     
  7. iJustin63 macrumors newbie

    Joined:
    Nov 12, 2012
    Location:
    New York
    #7
    This is a pretty sketchy situation. I agree that it is not your responsibility if everything is ok with the phone when you checked....
     
  8. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #8
    compare the serial number of the phone she is trying to return to you with the one you sold her. sounds like she's trying to scam you.
     
  9. sviato macrumors 68020

    sviato

    Joined:
    Oct 27, 2010
    Location:
    HR 9038 A
    #9
    The transaction is complete and I'm sure you didn't give any refund policy so I would just ignore her.
     
  10. Radiating macrumors 65816

    Joined:
    Dec 29, 2011
    #10
    She is scamming you. She had a stolen iphone that was blocked and she wants to turn it into a unblocked phone.
     
  11. sammy-boy macrumors regular

    Joined:
    Nov 2, 2013
    Location:
    Staffordshire, UK
    #11
    I'm presuming you have the IMEI number of the phone still that you sold as you've run a check - if you do refund her, as someone's already suggested it could be a different phone - check the IMEI of the phone she's returning to confirm it's the same phone if you go that route.

    Was it a face-to-face sale or was it through somewhere like eBay?

    Another thought is the phone is activation-locked - was it reset properly? It could be asking for your iCloud password but for whatever reason she's trying to say it's blocked and spinning you a yarn about visiting Apple stores?
     
  12. nox5 macrumors 6502

    Joined:
    Oct 16, 2013
    #12
    Might be her sim was cancelled or she opened the phone and broke something or did not connect the antenna inside or she caused water damage.
     
  13. Twimfy thread starter macrumors 6502a

    Twimfy

    Joined:
    Sep 11, 2011
    Location:
    UK
    #13
    No, we never kept a record of the IMEI number. It's not something you really think of doing at the time.

    It was a face to face sale.
     
  14. abz1981 macrumors 65816

    Joined:
    Jan 3, 2011
    #14
    a simple solution to this problem is, ask the girl to meet you at your local police department and this is where the police can confirm the report they got you to check shows the iPhone is not blocked and is completely clean, providing the 2 imei numbers the one she has on her iPhone and the one you have on record matches. Another thing I suggest you do, if possible get in touch with the original seller and ask them to provide you with proof of purchase document of the iPhone. However meeting in a police department to resolve the issue would be the best option in my opinion. Also if you don't have a copy of the imei number, then you need to contact the carrier who your mum used the iPhone on, in order for them to provide you with a proof of usage document, this will show the imei of the iPhone your mum used on o2.
     
  15. Twimfy thread starter macrumors 6502a

    Twimfy

    Joined:
    Sep 11, 2011
    Location:
    UK
    #15
    Well for starters we're on pay as you go, my mum used Giff Gaff which is O2 compatible but they're a web only company, nobody to call.

    As for the previous owner, that information was long lost...we can't even remember where we got it from, 18 months is quite a while and we've checked ebay records and there is no history so it's likely we bought it from a Facebook seller (we do that quite a lot).

    The police station is quite a good idea though.
     
  16. JeffiJers macrumors 6502a

    Joined:
    Sep 12, 2012
    Location:
    U.S.
    #16

    this... and just go back to your cell provider to get the IMEI number YOU activated to make sure it matches hers. Your provide Should? have that on hand. At least in the states they do. GL she sounds like a shady one and I wouldn't give get a dine back.
     
  17. Blacklabel34 macrumors 6502

    Joined:
    Jul 6, 2009
    Location:
    Orange County
    #17
    meeting at the police station is the best idea so far.
     
  18. vonWachtstain macrumors regular

    Joined:
    Nov 20, 2011
    #18
    She bought it and it worked for a month. So you are clean. Tell her to pound sand. Its not your problem anymore.
     
  19. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #19
    I'd tell her to get lost and not bother you again.
    She's trying to rip you off and the more you interact with her the more confident she becomes.
    It's obvious bs that she's feeding you and you verified that what she's saying is not true so don't fall for it.
     
  20. Giuly macrumors 68040

    Giuly

    #20
    Did you tell her that she needs an o2 SIM card for it? :rolleyes:

    Also, did you try to submit the unlock form on o2.co.uk? If it's an iPhone locked to o2 and older than 24 months, chances are that they'll unlock it for you.
     
  21. Troneas macrumors 65816

    Troneas

    Joined:
    Oct 26, 2011
    Location:
    At the alternatives section.
    #21

    this.


    and try to collect as much information on her as you can.

    if she persists or makes any threats contact the local authorities and present them the information you've got on her and the phone.

    you've done your part by researching that what you sold is legitimate and any malfunction originated from the phone's previous owner should have been brought to your attention within a week at most.
     
  22. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #22
    Next time treat it like a Craigslist transaction. Meet in a public place (not your residence) and use a dedicated Google voice number (or equivalent).
     
  23. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #23
    OP should do a Borat. Guaranteed to drive her away.

    http://www.youtube.com/watch?v=2R57PlZFAeM
     
  24. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #24
    From now on I'm always going to use a google voice number for CL transactions.
    Don't want anyone on the internet to have my real phone number or like many situations like this where they try to contact you after and pull some nonsense like this to get more money from you or return the product etc....
     
  25. Lucille Carter macrumors 65816

    Joined:
    Jul 3, 2013
    #25
    Just ignore the buyer as you have done nothing wrong, have you?

    If she is a scammer nothing more will happen and the police will never be called.
     

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