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AT&T abusing customers!!!

M

macgabriel87

macrumors newbie
Original poster
Jul 11, 2008
3
0
Remember when you could walk into the Apple store and walk out just a few minutes later with your iPhone? Well those good times are over, and AT&T doesn't like you.

What AT&T did today was nothing less than abusive. AT&T in conjunction with Apple have FORCED all of us to sit in lines 6 hours long stretching across malls just to activate our phones when we could have done it in the comfort of our own homes!

Down with AT&T and their wiretapping!
 
macgabriel87 said:
Remember when you could walk into the Apple store and walk out just a few minutes later with your iPhone? Well those good times are over, and AT&T doesn't like you.

What AT&T did today was nothing less than abusive. AT&T in conjunction with Apple have FORCED all of us to sit in lines 6 hours long stretching across malls just to activate our phones when we could have done it in the comfort of our own homes!

Down with AT&T and their wiretapping!
Click to expand...

If you dont want to wait in line for 6 hours, dont. Apple or AT&T isnt holding a gun to your head, go buy a nokia or something
 
macgabriel87 said:
Remember when you could walk into the Apple store and walk out just a few minutes later with your iPhone? Well those good times are over, and AT&T doesn't like you.

What AT&T did today was nothing less than abusive. AT&T in conjunction with Apple have FORCED all of us to sit in lines 6 hours long stretching across malls just to activate our phones when we could have done it in the comfort of our own homes!

Down with AT&T and their wiretapping!
Click to expand...

No, people queue of their own accord.
 
macgabriel87 said:
Remember when you could walk into the Apple store and walk out just a few minutes later with your iPhone? Well those good times are over, and AT&T doesn't like you.

What AT&T did today was nothing less than abusive. AT&T in conjunction with Apple have FORCED all of us to sit in lines 6 hours long stretching across malls just to activate our phones when we could have done it in the comfort of our own homes!

Down with AT&T and their wiretapping!
Click to expand...

Maybe you forgot that they lost tons of $$$ on sending phones home with no contracts? Maybe you forgot that EVERY OTHER PHONE IN THE WORLD is activated in store?

I didn't even think they gave contracts to 8 year olds.

wambulance_logo.jpg
 
of course i know that. I wasn't forced to do anything. but I am pissed at how apple is treating it's customers!!! and im not the only idiot buying into this! Apple and AT&T need to return to what they used to do: sell iphones, and take them home to activate!
 
macgabriel87 said:
of course i know that. I wasn't forced to do anything. but I am pissed at how apple is treating it's customers!!! and im not the only idiot buying into this! Apple and AT&T need to return to what they used to do: sell iphones, and take them home to activate!
Click to expand...

They would if people didnt unlock but sadly people do and as they say "Tough Tittie said the Kittie."
 
If you chose to not sleep last night and waste your whole day in line, that is solely your choice. It's not like this is a once in a lifetime event and if you don't buy it today you'll never have it. Apple plans to sell 10 MILLION of these things over the next year! If you go to an Apple store 1 week from today, there will be an abundance of stock, no lines, and no activation issues.

I didn't stand in line last year and I didn't stand in line today. My choice, so take responsibility for yours and stop complaining.
 
dacreativeguy said:
If you chose to not sleep last night and waste your whole day in line, that is solely your choice. It's not like this is a once in a lifetime event and if you don't buy it today you'll never have it. Apple plans to sell 10 MILLION of these things over the next year! If you go to an Apple store 1 week from today, there will be an abundance of stock, no lines, and no activation issues.

I didn't stand in line last year and I didn't stand in line today. My choice, so take responsibility for yours and stop complaining.
Click to expand...

it's the un-necessary abuse that is directly straight to customers, without much warning either. I don't recall AT&T says they were going to make every customer wait 15 minutes to activate their phones. So, 15 minutes each person X 500people. I was suckered into staying in line, so I am the idiot too, I understand.
But it wasn't like this last year!
 
macgabriel87 said:
What AT&T did today was nothing less than abusive. AT&T in conjunction with Apple have FORCED all of us to sit in lines 6 hours long stretching across malls just to activate our phones when we could have done it in the comfort of our own homes!
Click to expand...

Nobody is forcing you to stand in line. You could wait a week and go buy one. That would save about 4-6 hours of your time.

I went to the Apple Store today. Saw the line and left. I'll try again next week.
 
I hope that was a failed attempt at sarcasm.

This is exactly why I didn't bother getting a 3g phone today. If you want to be on the cutting edge don't be surprised if you bleed a bit when you get cut.
 
macgabriel87 said:
it's the un-necessary abuse that is directly straight to customers, without much warning either. I don't recall AT&T says they were going to make every customer wait 15 minutes to activate their phones. So, 15 minutes each person X 500people. I was suckered into staying in line, so I am the idiot too, I understand.
But it wasn't like this last year!
Click to expand...

blame the unlockers.
 
macgabriel87 said:
it's the un-necessary abuse that is directly straight to customers, without much warning either. I don't recall AT&T says they were going to make every customer wait 15 minutes to activate their phones. So, 15 minutes each person X 500people. I was suckered into staying in line, so I am the idiot too, I understand.
But it wasn't like this last year!
Click to expand...


This is the only way to ensure that only people with AT&T contracts walk out the store with a iPhone. AT&T is paying for most of the iPhone cost.

Do you have any idea what would happen if it was like old iPhone and anyone can buy it? AT&T would lose billions of dollars. They have no intention of paying for iPhones that are not going to be used on their network.
 
well, at&t definitely is not being customer oriented here. at least in store. the phone reps have been very good. but the in-store managers have been flat out giving people wrong information, which is bull. yes, nobody is forcing us to buy but whatever happened to courteous business practices? at&t ticked a lot of people off today and it won't be easily forgotten without something soothing for their longtime customers and newbies alike
 
macgabriel87 said:
it's the un-necessary abuse that is directly straight to customers, without much warning either. I don't recall AT&T says they were going to make every customer wait 15 minutes to activate their phones. So, 15 minutes each person X 500people. I was suckered into staying in line, so I am the idiot too, I understand.
But it wasn't like this last year!
Click to expand...

I will remember to use that line next time I have to wait in line to get my food at the restaurant. I cant believe that my waiter made me wait 15 minutes for my food. It doesnt matter that the cook had to cook others that ordered before me ... I want my food and I want my food now.
 
macgabriel87 said:
What AT&T did today was nothing less than abusive. AT&T in conjunction with Apple have FORCED all of us to sit in lines 6 hours long stretching across malls
Click to expand...

No. The activation process had NOTHING, NOTHING to do with people sitting in lines. That's just the lunacy of people who feel it absolutely necessary to camp out before the stores have even opened en masse. And for what? A collection of glass, metal, plastic and silicon? And here you are, getting all worked up and blaming AT&T and Apple for this?

If people had been patient and treated this phone launch like, oh, every other phone that has been released, the hysteria would not have ensued. People would have just gotten their phones when the stores opened, and if they weren't in stock, oh well, come back later.

The cluster-f- that was this launch was ENTIRELY a construct created by a public who hyped themselves into a frenzy.

that said, I harbor no ill will against those people, so long as they understood that getting an iPhone today was not guaranteed. But to go on a rant like you have? Freakin' unbelievable. You have lost ALL connection with common sense and reality.

So cool your jets, and enjoy the flames. You deserve it.
 
AT&T did say that it would take around 15 minutes for you to get approved, sign contract and activate the iPhone. Maybe you weren't up to date.
 
for what its worth, even before the stop opened, the store manager came out and told us that it will be 15-20 minutes per customer once you get in the store. She was very apologetic but the entire crowd was cool cause we knew WHAT TO EXPECT before we got there.
 
macgabriel87 said:
it's the un-necessary abuse that is directly straight to customers, without much warning either. I don't recall AT&T says they were going to make every customer wait 15 minutes to activate their phones. So, 15 minutes each person X 500people. I was suckered into staying in line, so I am the idiot too, I understand.
But it wasn't like this last year!
Click to expand...

What abuse did you suffer? Did someone beat you or call you names? It was pretty well documented that there would be lines and what to expect. I went to the Apple Store at 6 this morning and was number 30 in line. By the time the store opened, the employees were walking up and down the lines with laptops so they could get the best information to answer questions. Other employees were walking up and down the line passing out bottled water and coffee. The brought in lunch from Chik-Filet and cookies as well. There were at least 50 machines dedicated to activation and 25-30 Apple Store employees there to help. While my activation took much longer than I had hoped, I certainly do not think poorly of Apple. They could not have been friendlier.
 
aridon said:
I hope that was a failed attempt at sarcasm.

This is exactly why I didn't bother getting a 3g phone today. If you want to be on the cutting edge don't be surprised if you bleed a bit when you get cut.
Click to expand...

Well said. I really like that "quote". :)
 
jciapara said:
AT&T did say that it would take around 15 minutes for you to get approved, sign contract and activate the iPhone. Maybe you weren't up to date.
Click to expand...

No, apple said that about their own retail stores.

AT&T made no comment about that whatsoever.
 
macgabriel87 said:
Remember when you could walk into the Apple store and walk out just a few minutes later with your iPhone? Well those good times are over, and AT&T doesn't like you.

What AT&T did today was nothing less than abusive. AT&T in conjunction with Apple have FORCED all of us to sit in lines 6 hours long stretching across malls just to activate our phones when we could have done it in the comfort of our own homes!

Down with AT&T and their wiretapping!
Click to expand...

you do understand that YOU DIDNT HAVE TO BUY THE PHONE TODAY. ITS CALLED DEMAND............................... JUST WAIT A FEW DAYS AND YOU WILL BE ABLE TO WALK IN TO A STORE AND BUY ONE........

/end rant

apple fanboys are just insanely narrow minded sometimes...
 
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