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How about the fact that they are actually able to currently do it, they just aren't happy about it?

It is just a greed factor for AT&T. I'm all for the company making money, but they shouldn't choke out their top 5% of their customers just so they can pull an extra $50+ per month out of them. That's what this really amounts to.


If 5% of customers are using significantly more of a service than the other 95% of customers, why shouldn't they get more money from them?

Besides, your argument is invalid anyways because AT&T isn't getting more money from them. They're still unlimited. They're still paying 30 bucks a month.
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Mobile/9A5313e)

I used about 20GB last month and haven't received the message yet. I use, on average, about 12GB.

The second I get this message is when I'm switching to Sprint, assuming they get the next iPhone.

I think the point you may be missing is, that AT&T would be THRILLED to see you do that. They don't want users on the grandfathered "Unlimited" plan. They'd rather you switch to a capped plan, or go away.

I gave up my Unlimited plan earlier this year in order to get tethering (4GB cap), so I don't have a dog in this hunt. For what it's worth, I'm in favor of the throttling - it might improve my 3G performance if it gets rid of some of the people who steal tethering service and try to use their iPhone as a replacement for home broadband.
 
The million dollar question is, are those people out in the boonies using their 3G connection as their only source of broadband actually using every single byte of that data on their phone, or are they jailbroken and tethering? My guess would be the latter, and in that case, since tethering is not allowed on the unlimited plan, they should be lucky that AT&T is just throttling them rather than forcing them into the 2GB plan.

There have been plenty of people in this thread say that they're in that top 5% just from hour and a half commutes. If I even had an AT&T 3G network available to me, I'd probably be one of them, and my communte is only 20 minutes. Tethering isn't the only way to use lots of data.

But you're right that *if* people *are* tethering without an approved plan to do so, they're lucky to still even be on the plan at all. They should be booted and probably sued. (That would be great customer service. ;) )
 
The million dollar question is, are those people out in the boonies using their 3G connection as their only source of broadband actually using every single byte of that data on their phone, or are they jailbroken and tethering? My guess would be the latter, and in that case, since tethering is not allowed on the unlimited plan, they should be lucky that AT&T is just throttling them rather than forcing them into the 2GB plan.

Even if they are jailbroken and tethering, they are using AT&T's network for less than 14 hours per month at 2 Mbps. AT&T claims their network can't handle this paltry amount of network usage, but it's still the user who is at fault?
 
10-12 GB is a lot of data. I had been worried that I might be in the top 5%. I average around 4 GB a month. I have not received a message. So, I'm hoping I'm no where near that top 5%.
 
I'm all for the company making money, but they shouldn't choke out their top 5% of their customers just so they can pull an extra $50+ per month out of them. That's what this really amounts to.

It's not their top 5% of customers - it's the top 5% of abusers of a flat-rate package that they don't even offer any more. Their "top 5% Customers" are the ones who are on a tiered plan, and PAY for their overages. THOSE are the people who will benefit, by clearing off the freeloaders that are hogging the available bandwidth. If anyone has a right to be upset about performance problems, it's the ones that PAY for the data they're using.
 
If 5% of customers are using significantly more of a service than the other 95% of customers, why shouldn't they get more money from them?

Besides, your argument is invalid anyways because AT&T isn't getting more money from them. They're still unlimited. They're still paying 30 bucks a month.

Why shouldn't they get more money from them? Because they agreed to a price, and have allowed them to keep that plan. They can cancel it all and end this topic anytime they want.

The greed argument isn't invalid. You just argued for it with that first question. They are planning to impose a limit. The result is either that a new top 5% rotates in, the top 5% drop the unlimited plan so they can get the speed they need (thus paying AT&T more money), or they prove that the plan just doesn't still work (because they've messed it up at face value) and drop it, forcing those people into new contracts (for more money) or, more likely, making them move to other carriers. They're counting on the latter not happing too often.
 
I can see this notification becoming a badge of honor, a sign of having entered the ATT elite.

Maybe it will spark people's natural competitiveness. So many will be trying to reach top 5% status that the 5% limit will be nearly unobtainable.
 
It's not their top 5% of customers - it's the top 5% of abusers of a flat-rate package that they don't even offer any more. Their "top 5% Customers" are the ones who are on a tiered plan, and PAY for their overages. THOSE are the people who will benefit, by clearing off the freeloaders that are hogging the available bandwidth. If anyone has a right to be upset about performance problems, it's the ones that PAY for the data they're using.

I don't disagree with you here. The solution is simple - drop the unlimited plan and make a bunch of your oldest customer really angry so they move to another carrier. Completely in their rights to do so, and we all know it. You're completely right though about where that top 5% comes from - they're just the people who helped push them to develop the network to begin with. Why keep them happy?

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I can see this notification becoming a badge of honor, a sign of having entered the ATT elite.

Maybe it will spark people's natural competitiveness. So many will be trying to reach top 5% status that the 5% limit will be nearly unobtainable.

Hahaha!!! That's funny. I'd work to help push the limit up for them (I'm joking! Don't crucify me!) if I had an AT&T network even available most of the time. I lose it about halfway through my 20 minute commute to work, and do little more than play sudoku during the entire drive anyway.
 
I don't disagree with you here. The solution is simple - drop the unlimited plan and make a bunch of your oldest customer really angry so they move to another carrier. Completely in their rights to do so, and we all know it. You're completely right though about where that top 5% comes from - they're just the people who helped push them to develop the network to begin with. Why keep them happy?

Oldest and least profitable. They won't be missed.

Honestly, I wish AT&T would just wipe out the grandfather clause and force the few people still on 2-year unlimited data contracts to select new ones as their original contracts end. That way we'd only have one bitch-fest here and it would be done with.

Unlimited cell data is a thing of the past. Mobile data usage is completely different from two years ago, and expecting to consume more and more at a flat rate is unreasonable. Curl up in bed, have a good cry, and get over it.
 
Someone remind me where I can check my monthly usage? I am on a unlimited plan and it's been a long time since I even checked how much data I use
 
Even if they are jailbroken and tethering, they are using AT&T's network for less than 14 hours per month at 2 Mbps. AT&T claims their network can't handle this paltry amount of network usage, but it's still the user who is at fault?

:two thumbs up:
 
"Network, network availability,... and capacity constraints" are not definitions of throttling. They are real limitations that already exist on the network, not justification for AT&T to apply artificial limits.

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Ummm... No.

Slower is a speed limit.

Try again.

Capacity constraints = We are limiting high usage users in order to protect the integrity of the network and the experience of the rest of our customer base.

This is done all the time in the industry in different scenarios and forms to protect network integrity. Not to mention, the "Other factors" part that I did not highlight, which can also cover many other reasons.

Again it's clear you have no knowledge of networks and how they work. Did you really expect the contract to read in laymens terms something like "We might throttle your BW becuase we just feel like it."?
 
Never claimed it wasn't a limit. I've said all along there is no guarantee of speed, so even if it is limited, it's irrelevant to your USAGE.

Speed isn't relevant to your usage? You still using AOL over dial-up? :rolleyes:

It may not be a stated provision of the service they provide, but they advertise that you will have 3G speed, within the limits of the network as pointed out in the Customer Agreement and fine print everywhere that we all understand. Not a percentage of the 3G speed that may or may not be available based on their whims of who may or may not be a worthy customer.
 
So when the new iPhone 4s/5 comes out with 4G that means unlimited data??of course depends on location where 4G is available..will there be unlimited data when 4G is more out? So AT&T/verizon android smart phones are unlimited???

I use about 7GB or so a month..if I start getting slowed down every month I'm going to sprint hello yellow
 
with the iPhone 5 going to Sprint and Verizon, im sure the netowrk will decongest anyway with people going to Verizon, better service, or Sprint, better pricing plans and true unlimited data
 
It's not their top 5% of customers - it's the top 5% of abusers of a flat-rate package that they don't even offer any more. Their "top 5% Customers" are the ones who are on a tiered plan, and PAY for their overages. THOSE are the people who will benefit, by clearing off the freeloaders that are hogging the available bandwidth. If anyone has a right to be upset about performance problems, it's the ones that PAY for the data they're using.

How are the top 5% abusers when they are using the plan that they are and have been paying for? How can you abuse something that is unlimited? That makes no sense. Also, how are we freeloaders? I pay every month for an unlimited plan, so it doesn't matter whether I use 200mb or 200gb a month. I've paid for it.

It seems like a lot of people are pissed that there are some of us still left on the unlimited data plan, while the rest of y'all have to pay almost the same and get a lot less. Don't hate me for using my phone the way that I want to use it, no it's not jailbroken, and for the network being slow. I didn't design it or build it. So if me using my phone slows down the network, maybe y'all should bitch at AT&T.
 
How can people not understand that throttled is limited. That's the very definition of it - they are limiting your data rate. Limited is not unlimited. :eek:

By your definition of 'unlimited', I don't know how you would have ever found their unlimited data plans acceptable. They have always been 'limited' to the amount of data that can handled by the network.

I have an unlimited plan. I've never expected that I'd get an infinite amount of data at an instantaneous speed. It's obvious that there would always be some 'limit'. I'm ok with them throttling the abusers.
 
Capacity constraints = We are limiting high usage users in order to protect the integrity of the network and the experience of the rest of our customer base.

This is done all the time in the industry in different scenarios and forms to protect network integrity. Not to mention, the "Other factors" part that I did not highlight, which can also cover many other reasons.

Again it's clear you have no knowledge of networks and how they work. Did you really expect the contract to read in laymens terms something like "We might throttle your BW becuase we just feel like it."?

And again it's clear you have nothing to back up your argument *for* tethering except that AT&T's network can't handle it, or they just aren't willing, and you don't like the people who laid the groundwork of their customer base. There obviously is no integrity to their network, or this wouldn't be an issue. Seems to me things were fine before all the new people came along and congested our network. :p (Obvious sarcasm there, I hope.)

"Other factors" also is only allowing for additional "outside" factors that may affect bandwidth, not one that gives them carte blanche to impose limits on unlimited plans.

The easy out, as mentioned repeatedly, is drop all the grandfathered people. You think we won't be missed? I think they already know the answer. That's why we're here discussing this. That's why "all" they are doing is imposing small limits on a few high usage customers.
 
I think most are missing the entire point. While you are correct, the usage of the word "Unlimited" in a data plan is not legal binding, and yes, there are likely fine print somewhere in the contract that speaks to "fair use", there is a few issues.

1. AT&T sold, and people purchased an "Unlimited" data plan under the pretenses that it is in fact unlimited based on the capabilities of the network (3G). As such, you were sold that you would get 3G speeds with no data cap. I did not buy an unlimited plan knowing that I might be throttled, capped, etc. If I sign up for unlimited phone call usage, but then a year into it, I am now limited to when I can make those calls, then the initial perceived terms have changed. Additionally, the fact that AT&T did NOT throttle before, meant that it was an unlimited plan as it was intended. It is simple bait and switch. They used deceitful tactics to get me in the door and to sign up, then later and under contract, they change the terms based on a vague statement of "Fair Use" (who determines what is fair? the accountants and executives trying to watch their bottom dollar?). If AT&T doesn't want me using this plan as it was initially rolled out, then they should do away with it, call it something other than Unlimited, and go from there. Charging an absence amount of $10/GB however, is not what I perceive to be a fair option. Nor is paying $30/mo for family texting... I pay $170/mo to AT&T for the 300 combined minutes myself and my wife use (we have a total of I think 700). AND, the only option to decrease my bill, is to cut my available minutes in half for a $10 savings. Its completely profit driven.

2. Throttling high users this way makes no sense to me. If they are only going to do it to those that DL 11+GB / mo. And it takes them 3.5 weeks to do that, then AT&T is only freeing up bandwidth for what, half a week of the month? AND as most people here will likely admit, they don't notice any difference between week 3 and week 4 of each month, what good is this doing? In many cases, I would say its safe to say that AT&T has the bandwidth, however, being as it costs money to use, this is a way to keep their profits higher per customer, while appealing to the support of others that are led to believe their bandwidth will diminish. I almost never go anywhere near 10GB/mo however, I kept and still pay for unlimited as I should be allowed to. It is what I as a consumer was led to believe, it is what I purchased, still pay for, and still feel that I should have.

3. What about the months when those that have had high usage, use very little? What if they only use 100MB this month? AT&T doesn't charge any less. Their network was "supposedly" more open to others that may need it, however, AT&T just collected more profit.
 
By your definition of 'unlimited', I don't know how you would have ever found their unlimited data plans acceptable. They have always been 'limited' to the amount of data that can handled by the network.

I have an unlimited plan. I've never expected that I'd get an infinite amount of data at an instantaneous speed. It's obvious that there would always be some 'limit'. I'm ok with them throttling the abusers.

Dude, you need to back up a few pages and read a bit...

Nobody with a brain is arguing for infinite. We're asking for no AT&T imposed limits. The real world limits are *not* what this discussion is about. I've even defended that point.
 
Some of you act like the top 5% heavy users all live in your neighborhood, and they're the cause of your slow connections. They may affect the network a little, but not that much.

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If 5% of customers are using significantly more of a service than the other 95% of customers, why shouldn't they get more money from them?

Besides, your argument is invalid anyways because AT&T isn't getting more money from them. They're still unlimited. They're still paying 30 bucks a month.

Because it was AT&T who offered the unlimited plan
 
Some of you act like the top 5% heavy users all live in your neighborhood, and they're the cause of your slow connections. They may affect the network a little, but not that much.

Try telling that to someone who lives in San Francisco or New York. Heavy data users are concentrated in the major urban areas, as one would expect. Capping their bandwidth could certainly make a difference.
 
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