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AT&T buyers still with "in progress" come in..

If you go to the link in your order email and *still* get and "in progress" message, go here: https://www.wireless.att.com/order_status

Type in your wireless number, zip code and decipher the 'passphrase' they give you.

I did this and I had my FedEx tracking info within seconds!

I ordered on June 11, FedEx says delivery by June 22.

~f
 
My status just changed:

Only Freight is listed now: Ship Date 6/18/09, QTY ordered 1, QTY shipped 0.

weird
ordered on the 11th att regular online around 5-6 P.M.
 
foonon said:
If you go to the link in your order email and *still* get and "in progress" message, go here: https://www.wireless.att.com/order_status

Type in your wireless number, zip code and decipher the 'passphrase' they give you.

I did this and I had my FedEx tracking info within seconds!

I ordered on June 11, FedEx says delivery by June 22.

~f
Click to expand...

We've all been going there... thats where it says "In Progress", although it says my Ship Date was 6/15/09 at the same time.
 
Got my order shipping email:

" Congratulations! You're now part of the AT&T wireless community in America—77 million and growing!
You will receive your new wireless phone in a few days.
• Your new wireless number is: (My ported number)

• Your shipping/tracking number is: XXXXXXXXXXXX

To activate your wireless device & service, you must follow these steps IN ORDER:

Step 1 – Charge your phone – for best results, leave your phone OFF

Step 2 (for iPhone 3G only)
• Download and install iTunes
• Connect your iPhone 3G to your PC or Mac
• Follow the instructions in iTunes

Step 3– Activate your service
• Go online at att.com/Activations or call 1-866-895-1099 from another phone
• Be Ready to give the wireless number you want to activate, the account holder's SSN and shipping zip code

Step 4 – Turn New Device ON & Make a Test Call
• If your test call is not successful, call 1-866-391-0749 from another phone
Thank you and welcome to AT&T! "
 
alm99 said:
Got my order shipping email:

" Congratulations! You're now part of the AT&T wireless community in America—77 million and growing!
You will receive your new wireless phone in a few days.
• Your new wireless number is: (My ported number)

• Your shipping/tracking number is: XXXXXXXXXXXX

To activate your wireless device & service, you must follow these steps IN ORDER:

Step 1 – Charge your phone – for best results, leave your phone OFF

Step 2 (for iPhone 3G only)
• Download and install iTunes
• Connect your iPhone 3G to your PC or Mac
• Follow the instructions in iTunes

Step 3– Activate your service
• Go online at att.com/Activations or call 1-866-895-1099 from another phone
• Be Ready to give the wireless number you want to activate, the account holder's SSN and shipping zip code

Step 4 – Turn New Device ON & Make a Test Call
• If your test call is not successful, call 1-866-391-0749 from another phone
Thank you and welcome to AT&T! "
Click to expand...


When did you order? regular ATT or premier?
 
alm99 said:
Got my order shipping email:

" Congratulations! You're now part of the AT&T wireless community in America—77 million and growing!
You will receive your new wireless phone in a few days.
• Your new wireless number is: (My ported number)

• Your shipping/tracking number is: XXXXXXXXXXXX

To activate your wireless device & service, you must follow these steps IN ORDER:

Step 1 – Charge your phone – for best results, leave your phone OFF

Step 2 (for iPhone 3G only)
• Download and install iTunes
• Connect your iPhone 3G to your PC or Mac
• Follow the instructions in iTunes

Step 3– Activate your service
• Go online at att.com/Activations or call 1-866-895-1099 from another phone
• Be Ready to give the wireless number you want to activate, the account holder's SSN and shipping zip code

Step 4 – Turn New Device ON & Make a Test Call
• If your test call is not successful, call 1-866-391-0749 from another phone
Thank you and welcome to AT&T! "
Click to expand...
I'm glad someone actually got their shipping notice. Congrats!
 
alm99 said:
Got my order shipping email:

" Congratulations! You're now part of the AT&T wireless community in America—77 million and growing!
You will receive your new wireless phone in a few days.
• Your new wireless number is: (My ported number)

• Your shipping/tracking number is: XXXXXXXXXXXX

To activate your wireless device & service, you must follow these steps IN ORDER:

Step 1 – Charge your phone – for best results, leave your phone OFF

Step 2 (for iPhone 3G only)
• Download and install iTunes
• Connect your iPhone 3G to your PC or Mac
• Follow the instructions in iTunes

Step 3– Activate your service
• Go online at att.com/Activations or call 1-866-895-1099 from another phone
• Be Ready to give the wireless number you want to activate, the account holder's SSN and shipping zip code

Step 4 – Turn New Device ON & Make a Test Call
• If your test call is not successful, call 1-866-391-0749 from another phone
Thank you and welcome to AT&T! "
Click to expand...

Yup, just got one too. Did you Order Status page update yet? Mine still says in progress...
 
mrcrapperson said:
Call 1-888-333-6651. Press 1. Press 2. Press 1 for online like mine. Press 1. Enter order number followed by #. Press 1. Say yes.

Tracking number should be provided with shipping info.
Click to expand...

Gave me the tracking number despite contacting AT&T and them saying they can’t find one. Thanks for the info! :D
 
add me to the FDE but no tracking number list.. ordered on the 11th

I'm sure everyone will have a tracking number by the end of the day and probably have their phone tomorrow.. if they ordered before the preorders sold out or whatever at&t was saying
 
jrotunda85 said:
Gave me the tracking number despite contacting AT&T and them saying they can’t find one. Thanks for the info! :D
Click to expand...

I tried the same thing but its telling me it will be processed the end of the NEXT business day. Which to me means FRIDAY night. So it should be here on Saturday?

I dont understand how mine can be shipped since the 15th and be on backorder when I call that number..
 
Shipped according to ATT

I ordered my phone, 06/09/09-about 1:30 am - Hawaii time, porting my number from Sprint, got all my confirmations that ATT rec'd my order. Porting of number was done, rec'd email that was done with no problems. On the web site, it said In Progress until last night. Woke up this morning and checked the status and it had a ship date of 6/18/09, Carrier FDE. No tracking number listed, but I called ATT.com at 1-888-333-6651 and they said the phone was shipped and gave me the tracking number also said it was shipped via FED EX. I am thrilled. Hope I get it as planned. I live in Hawaii and we often get things late, but with Overnight shipping with FedEx - I am confident. VERY confident.
 

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I also got that confirmation email, but the tracking number doesn't pull anything up. I called the 1-877-782-8870 number and it just said that my order is being processed.
 
themoonisdown09 said:
I also got that confirmation email, but the tracking number doesn't pull anything up. I called the 1-877-782-8870 number and it just said that my order is being processed.
Click to expand...

Its weird, each number gives me a different response... the 877-782-8870 tells me that some items in my order are backordered and some have been shipped. So I tried calling the 1-888-333-6651 number and that one tells me that my order will be processed the next business day... but I already received my processing e-mail from AT&T on like 6/13, and it says Ship Date 6/15. Who knows.
 
Munitalp said:
Its weird, each number gives me a different response... the 877-782-8870 tells me that some items in my order are backordered and some have been shipped. So I tried calling the 1-888-333-6651 number and that one tells me that my order will be processed the next business day... but I already received my processing e-mail from AT&T on like 6/13, and it says Ship Date 6/15. Who knows.
Click to expand...

That is EXACTLY whats happening to me. AT&T needs to get their stuff together...
 
Munitalp said:
Its weird, each number gives me a different response... the 877-782-8870 tells me that some items in my order are backordered and some have been shipped. So I tried calling the 1-888-333-6651 number and that one tells me that my order will be processed the next business day... but I already received my processing e-mail from AT&T on like 6/13, and it says Ship Date 6/15. Who knows.
Click to expand...

I just called the second number, 1-888-333-6651, and it told me that it had already shipped and gave me a tracking number. The number still doesn't bring anything up though.

I'm guessing that we won't get any other information until later this evening once they have been processed by FedEx.
 
Sweetsorrow said:
My status just changed:

Only Freight is listed now: Ship Date 6/18/09, QTY ordered 1, QTY shipped 0.

weird
ordered on the 11th att regular online around 5-6 P.M.
Click to expand...

Same exact status here. Same order date too. What do you put our odds at of getting a phone tomorrow? If it ships to Fedex tonight, and its next day, then tomorrow is likely. If they ship 2nd day, then we are looking at Monday.


Does anyone who ordered online ATT have a tracking number indicating next day or 2 day?
 
I ordered mine on June 9th at the AT&T website. The online order status states my order is "In Progress". The 888 # gave me a fedex tracking #. The Fedex website does not recogize the tracking #. I guess that's progress :confused: Now if I only knew when Fedex delivers!
 
I got an email today saying 'part' of my order has shipped and should arrive Monday (which is fine, I don't mind waiting over the weekend). But how could they have shipped 'part' of my order? How do you ship 'part' of a phone.

It would be funny if I got a box containing all the fancy iPhone packaging sans actual phone! :D
 
disRUPtors said:
I ordered mine on June 9th at the AT&T website. The online order status states my order is "In Progress". The 888 # gave me a fedex tracking #. The Fedex website does not recogize the tracking #. I guess that's progress :confused: Now if I only knew when Fedex delivers!
Click to expand...
It usually takes shippers until the evening/night to get all of the numbers into their system. I'd be surprised that a number handed out during the day could be immediately queried. However, given the immense boatload of packages going out, I wouldn't make any bets on when the numbers will make it into the system.
 
themoonisdown09 said:
I also got that confirmation email, but the tracking number doesn't pull anything up. I called the 1-877-782-8870 number and it just said that my order is being processed.
Click to expand...


Well this is good news. Seems us online ATT people are moving along!!!


Called that number, just said my order was in process.
 
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