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WolfSnap

macrumors 65816
Original poster
Sep 18, 2012
1,113
1,003
SoCal
Does anyone happen to know the new phone number for AT&T corporate headquarters? AT&T added two watch lines for a single watch, then when they removed the 2nd line, they also removed my FAN account and also the 5-line discount I had ($75/mo) on my Unlimited Elite(SM) plan. They're refusing to fix it, even though it was 100% their fault. They want me to switch to a new plan without HBO Max, and I don't want to do that.

The phone number I found all over the web for AT&T (210-821-4105) plays a message that the call can't be completed...
 
Does anyone happen to know the new phone number for AT&T corporate headquarters? AT&T added two watch lines for a single watch, then when they removed the 2nd line, they also removed my FAN account and also the 5-line discount I had ($75/mo) on my Unlimited Elite(SM) plan. They're refusing to fix it, even though it was 100% their fault. They want me to switch to a new plan without HBO Max, and I don't want to do that.

The phone number I found all over the web for AT&T (210-821-4105) plays a message that the call can't be completed...
1800-331-0500
 
ATT customer service is a mess! All has moved to some 3rd world country. They are now as bad as Comcast.
AT&T is worse than Comcast.

Had a good experience with Comcast when I was a business customer. Only issue I had was every 2 years had to jump through a few hoops to get new contract pricing.
 
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Managed to get things resolved with an FCC complaint. Worked like a charm. Thanks.
 
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