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AT&T Executive Downplays Effect of Eventual Loss of iPhone Exclusivity on Business
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Dear Mr. de la Vega,
Still dropping calls at a current monthly average of 14.62% in my 3G full bars/service area. No big deal really, just business calls, clients etc.
Can you enlighten me sir on when I may achieve some well respected service as outlined in our TOS together? My bill arrives monthly, no problems there.
Thank you-
Still dropping calls at a current monthly average of 14.62% in my 3G full bars/service area. No big deal really, just business calls, clients etc.
Can you enlighten me sir on when I may achieve some well respected service as outlined in our TOS together? My bill arrives monthly, no problems there.
Thank you-
Lot's of telecoms do the same thing - I can think of tons of companies that get people in and force them to sign multi- year contracts. Heck even Rogers in Canada does this too.
Nah, I like my house where it is.
If AT&T wants improve reception in my area, I'm cool with that. Not holding my breath though.
Verizon's AGPS service only works on their Navigation app. It is proprietary meaning that current Palm Pre Plus devices on Verizon cannot take advantage of Assisted GPS.Verizon.
Do you really believe that Verizon is a company that is looking out for the best interests of customers? If so, I have a bridge to sell you.
If they really gave a damn about customers, they would have started on an HSPA+ network when the 3G launched like carriers in Canada did.
This is mostly true. Most carriers invest very little into R&D and exhibit very little innovation. They are basically dumb pipes.
However, there are a few exceptions (sadly, none of them operate in the United States). NTT DoCoMo is an example of a forward-thinking telecom that has continued sizable R&D efforts.
U.S. mobile operators are lazy.
A better way to reassure investors would be to be able to truthfully say "our coverage problems are behind us. We offer a better product than the competition, and offer our customers a better value proposition. We feel most of them will want to stay with us because of this."
"De la Vega expressed satisfaction with recent improvements in New York"
Yes, it's gone from horrible to just very poor. Still dropping calls, still spotty service and slow 3G data. As a paying customer, I have to express my dissatisfaction with the service "improvements" in NY.
Good job! Big bonuses for everyone involved!
Yes, it's gone from horrible to just very poor. Still dropping calls, still spotty service and slow 3G data. As a paying customer, I have to express my dissatisfaction with the service "improvements" in NY.
Good job! Big bonuses for everyone involved!
AT&T isn't making it physically hard to switch. What he's saying is that most AT&T customers, myself included, save a significant amount of money each month through either corporate discount plans and/or family plans.
The good part about another carrier getting the iPhone is that then we can get back to competing on price instead of which phone a particular carrier has. Right now Verizon rates don't get anywhere close to as low as I really pay each month for AT&T and they will have to become more competitive to pull the supposed 80% of people on AT&T that don't pay the full rate.
The good part about another carrier getting the iPhone is that then we can get back to competing on price instead of which phone a particular carrier has. Right now Verizon rates don't get anywhere close to as low as I really pay each month for AT&T and they will have to become more competitive to pull the supposed 80% of people on AT&T that don't pay the full rate.
i think this guy is overestimating the "family plan" loyalty...
i know several people on that plan... everyone with families, duh... who would jump ship in a second.
this guy relying on "well, it's sorta hard to switch carriers" to retain customers is gonna get a nasty surprise, methinks.
it may be hard to switch carriers... but not as hard as dealing with att's service.
i know several people on that plan... everyone with families, duh... who would jump ship in a second.
this guy relying on "well, it's sorta hard to switch carriers" to retain customers is gonna get a nasty surprise, methinks.
it may be hard to switch carriers... but not as hard as dealing with att's service.
I would really love to have as much spare cash as some of you people seem to have. Even with the salary that I earn, I would not feel comfortable basically throwing away all of the money I spent on my iPhone, the apps, songs and videos switching to an Android phone on a CDMA carrier.
Fortunately in Canada, all carriers are now on HSPA+ but I still could not see myself even switching to Telus/Bell if I could not get my iPhone unlocked.
Fortunately in Canada, all carriers are now on HSPA+ but I still could not see myself even switching to Telus/Bell if I could not get my iPhone unlocked.
Holy crap, i read your post and thought it was mine, forcing me to wonder "how did I post a reply to this story before I even finished reading it?"
I have the same exact problem. Zero bars at home. Technically, I can get 4 bars if I keep the phone within this 8 inch diameter "bubble" floating above my desk, but that can drop to zero without warning. I think it's affected by clouds or sunspots or something.
If I go outside it's not any better. But if I walk two blocks away in any direction, I have super solid 5 bars that work great.
I'm sick of not having 3G service! They simply don't care about rural areas. My understanding is that Sprint and Verizon both have 3G service in mine. I am on AT&T simply due to the iPhone, otherwise I would be GONE!! WILL BE gone!!!
I CANNOT WAIT! F U A T & T !
I CANNOT WAIT! F U A T & T !
They could hardly do a worse job of it.
I'd be surprised if this was a business that Apple would enter. So many towers to install and maintain. Not a good move...
Lucky you. I switched my, um, something-phone, from AT&T to T-Mobile and my bill went from $85 to $60. Another cool part is that reducing my monthly bill by $25 also boosted my SMS limit from 2000 to unlimited, and increased my monthly minutes by 50. Sorry AT&T, you're not competing well in the individual consumer market.