If that's how things are good to know. I'll probably give them a call to be sure and go that route then. I wonder why the poster above said we need to wait 2 billing cycles?Immediately. Like literally you call AT&T up from the store (if you want) and pay it off. If anything they will prorate the bill for a single day. Not a huge loss IMO.
If we have paid our bills on time and been with them for years we should qualify right? How can I find out beforehand?