Carrier AT&T iPhone 15/iPhone 15 Pro Pre-order & Delivery Thread

[djransom]

My order has an
Estimated to ship:
Fri., Sep. 29, 2023 - Fri., Oct. 6, 2023
I placed the order on Friday but had to wait a few hours for pay and decision making.
on my app it also shows the "we hit a snag" message and Action required but nothing appears wrong. I chatted and they said it's good to go.

Curious who bought a PINK Plus? anyone? lol it seems unlikely it sold out since you can still place an order now for one. best of luck for everyone and myself.

when some say Fedex says something is pending but can't go into it is it like this? or is that just the standard screen always like this? I went through the trouble registering and downloading all the apps I could think of lol
it's not like I NEED it fast but i'm always impatient and paranoid it goes wrong..

Nope that's just a FEDEX kink. Has happened to me in the app a few times. Usually when I have nothing coming.

I'm in the same group as you are and I'm expecting it by next Friday. Could I be wrong, sure, but AT&T likes to under promise and over deliver it seems. AT&T packages should start showing in the FEDEX app tomorrow, I believe.

 

[housewifebarbiegirl]

What phone is this and what time did you order? I feel like I havent seen any one-week windows.

15 Plus in Pink I ordered around 1pm. (12 theirs time)

 

[Star-fire]

Ah FedEx my old nemesis, I have a unrelated package coming via FedLes (Actually it's a used Mac Studio) and it somehow got to the distribution center 10 minutes from where I work and in 2 minutes from being received there it went to Delayed, 2 minutes lol how can they even know, its just an excuse since it's ground and they don't have to abide by a date.

Yeah I've had plenty of horror stories about DeadEx, I avoid at all costs but sometimes it's just not an option. I'd rather PlanEx deliver my packages at least I could meet a cool robot!

 

[cybermistt]

Nope that's just a FEDEX kink. Has happened to me in the app a few times. Usually when I have nothing coming.

I'm in the same group as you are and I'm expecting it by next Friday. Could I be wrong, sure, but AT&T likes to under promise and over deliver it seems. AT&T packages should start showing in the FEDEX app tomorrow, I believe.

Hope it shows up today or tomorrow..

 

[Mackattack57973]

your experience is my worst nightmare. Does it say you can buy it on the website though? it seems odd to be sold out but then still continue selling more unless they are making money off ages of backlogs.

I talked to a rep and they said ship date is now October 28. But nobody can cancel it. So I can’t order elsewhere either. I’m trying to get them to cancel it now so I can have my upgrade back

 

[jmhoover1]

That's what I see through my app as well. Shipping information was entered. I'm hoping my order is in the same delivery frame as yours. My estimated ship is 10/13-10/27.

My shipping is same 10/13-10/27, have you heard any luck or news? Think we may be in luck before then?

My status still says pre-ordered, you're in line to get a new device.

 

[Nobodyslight]

I talked to a rep and they said ship date is now October 28. But nobody can cancel it. So I can’t order elsewhere either. I’m trying to get them to cancel it now so I can have my upgrade back

What model/color did you order and what time? Curious as why this happened to you and worried this might happen to me as one of the later orders last Friday

 

[Mackattack57973]

What model/color did you order and what time? Curious as why this happened to you and worried this might happen to me as one of the later orders last Friday

Black 512GB PM. They canceled it but I have to wait 24 hours to re-order. What a joke

 

[fatpolomanjr]

I am so screwed.

ATT won’t let FedEx hold the package at a location. They have a restriction on the shipment. I won’t be home and Friday is the last business day of the week. I won’t be home Monday either. Why can’t they just let me have it held? It’s direct signature required.

Seriously. I hate having to sign at home, since I miss the delivery even when I'm home! Always get things redirected but apparently not this...

 

[Nobodyslight]

Black 512GB PM. They canceled it but I have to wait 24 hours to re-order. What a joke

Did you order late in the day? I'm surprised that they would cancel your order and nobody else here has had that experience... maybe you're just the first unlucky victim😲

 

[Mackattack57973]

Did you order late in the day? I'm surprised that they would cancel your order and nobody else here has had that experience... maybe you're just the first unlucky victim

I had to get mine in at 7:30 central time because the website kept crashing

 

[AppleDior31]

I am so screwed.

ATT won’t let FedEx hold the package at a location. They have a restriction on the shipment. I won’t be home and Friday is the last business day of the week. I won’t be home Monday either. Why can’t they just let me have it held? It’s direct signature required.

can you do vacation hold and it’ll re-deliver the day you’re back?

 

[Fozzybadfeet]

Welp, just found out that my apartment company will be doing construction to build out a new stairway and landing pad to my apartment and we can't be home during that time. That is scheduled to happen during the same time frame as my phone delivery lol.

Let's hope I'll have the option to re-direct my order or that it just arrives earlier.

 

[thedru13]

hmmmm. mine has not moved yet still says shipping tomorrow. anyone else have something similar?

 

[DocG1914]

hmmmm. mine has not moved yet still says shipping tomorrow. anyone else have something similar?
View attachment 2270967

Just about all of us I think. I have my tracking and it still shows the same as yours

 

[thedru13]

Just about all of us I think. I have my tracking and it still shows the same as yours

edit... just popped up on my fedex app. shipment info sent but not shipped as of yet

 

[ap2992]

I pre-ordered my phone Friday, order was cancelled on Saturday due to never getting a verification email, and now my ship date is October 16-30. I called ATT once to re-order and another time today to confirm if the phone will be shipped on September 22nd, as originally stated. They said the phone will be overnight shipped on Sep 22nd, then why does my estimated ship date say October?

 

[Mackattack57973]

edit

Mine got put on hold with no new delivery date and I talked to a rep and they said “everything is good it’s supposed to ship tomorrow” and then I said “it literally says on hold and sold out” and they said “yes after further looking I can confirm the new ship date is October 12”. They don’t know what they’re talking about unless you press them

 

[ap2992]

Mine got put on hold with no new delivery date and I talked to a rep and they said “everything is good it’s supposed to ship tomorrow” and then I said “it literally says on hold and sold out” and they said “yes after further looking I can confirm the new ship date is October 12”. They don’t know what they’re talking about unless you press them

Yeah both reps used a default "overnight ship on September 22nd" with no confirmation or proof. Do you know if phones will be in stock at ATT stores? I feel calling to ask would be counter-productive because they know it's a hot commodity

 

[Mackattack57973]

Yeah both reps used a default "overnight ship on September 22nd" with no confirmation or proof. Do you know if phones will be in stock at ATT stores? I feel calling to ask would be counter-productive because they know it's a hot commodity

I’m hearing the in store phones are for new lines only. Apple stores will have some in store and that’s what I’m gonna have to do. Wake up and reserve one on the app at 6 am on Friday via Apple and hope they have something in stock

 

[ap2992]

I’m hearing the in store phones are for new lines only. Apple stores will have some in store and that’s what I’m gonna have to do. Wake up and reserve one on the app at 6 am on Friday via Apple and hope they have something in stock

Business accounts can only order through ATT, I tried preordering on Apple and received an error message. Hope you have more luck! It's looking like mid-late October for me.

 

[Steve686]

This is not always the case. In the last few years, my device has always been physically shipped from Fort Worth on Monday or Tuesday. It then goes to Memphis by Wednesday and then arrives at my local distribution center by Thursday for a Friday delivery. There is no way they could get all the devices delivered if they didn’t leave DFW u til Thursday evening. I also don’t know why the tracking doesn’t show up when the label is printed despite having FedEx delivery manager. It doesn’t show up for me until usually Wednesday at the earliest.

Maybe that’s how FedEx handles Apple’s directive to hold the phones for specific delivery dates. They don’t officially enter them into “shipping mode” so as not to accidentally deliver them early?

 

[Spaceifi]

hmmmm. mine has not moved yet still says shipping tomorrow. anyone else have something similar?
View attachment 2270967

Mine says the same, i got nothing on tracking.

 

[thedru13]

Mine says the same, i got nothing on tracking.

if you are signed up for fedex delivery manager you should be able to see that ATT created a pre shipment label and mine just showed up on my tracking page via fedex

 

[ichandhu9]

My status shows - Order Status: Great news! We're just about ready to ship your order.
Nothing on the FedEx app yet. Hope I get it tomorrow.