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I'm sure if anyone else is having this issue. I'm on Next Up and I tried to make the required payments to be able to upgrade but it's asking me to pay off the full amount of the phone. I spoke with ATT and they said they're not able to take those payments until it's time to upgrade. I've never had any issues in years past so I just wanted to share just in case anyone is on Next Up and is having issues.
I just paid my Next Up balance on two iPhone 14PMs, not the full amount.

I used the "manage wireless" link then "Manage Installment Plan"
 
I
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I'm not. I mentioned I've been an AT&T customer for over 10 years. How would Apple or AT&T know anything about it because I simply selected the option AT&T payment option but there wasn't anything allowing me to enter my phone number for Apple to lookiup my AT&T account;. This is HARD to explain.
1) I have excellent credit
2) never been late with at&t payment in 10+ years
3) how would Apple know this as there isn't any step where they arer looking up my account at at&t.
4) so confusing.

ETA: Just chatted with Apple. She says I will enter at&t phone number and my pin at checkout on 9/15 and that's when it will lookup my account. She assures me it will take seconds to go through.
NOW the real preorder that you can do through completion with AT&T financing is available. I received an email this morning and I was able to complete everything so that ordering will just be a click. The person I chatted with at Apople was mistaken. It's not going to only be available on 9/15 at 8AM EST. I feel better now.
 
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Does that include the credits when you pre-order through Apple? When I log into my account at AT&T and go to upgrade it says I will be given $500 in credits towards the new Pro Max which is awesome! It means I am still evidently getting credits from the paid off phone I turned in last year. I am currently on the Next Up plan and paid to make my phone 14 Pro Max eligible for upgrade a few days ago. I wouldn't want to do anything to lose that $500 in credits.
 
Does that include the credits when you pre-order through Apple? When I log into my account at AT&T and go to upgrade it says I will be given $500 in credits towards the new Pro Max which is awesome! It means I am still evidently getting credits from the paid off phone I turned in last year. I am currently on the Next Up plan and paid to make my phone 14 Pro Max eligible for upgrade a few days ago. I wouldn't want to do anything to lose that $500 in credits.
Wondering this too, though i suspect you can just walk into an AT&T store (or ship your trade-in) after you receive your iPhone 15 and get the monthly credits started.
I've gone ahead and pre-pre-ordered on Apple Store app (had to select "no trade-in" in order to opt out of Apple's horrible trade-in prices, but I did select Carrier Financing). Will I be able to trade my older phone in with AT&T afterwards and get credits applied to my account?

Thanks
 
Just wanted to give an awesome update that you can now pre pre-order with the AT&T installment plan with the bill credits on the Apple Store app :)
Just to confirm, there's nothing specifically about the bill credits when you pre-pre-order through Apple Store app right? I had to select "No Trade-In" to opt out of awful Apple offers, and selected "Carrier Financing".
 
I bought my iPhone 14 Pro Max through AT&T last year. Did the 36 month financing thing (no trade in so no discount). Now I think I want to go with the 15 Pro Max (hoping for faster charging through USB-C). So I'll have to pay the $799 balance on my current phone when I order. The new phone will be about $5 per month. Still weighing if I want to do this.
 
@flashflooder, looks like you have to select trade in (on apple) for the carrier credits promo to pop up when you select carrier financing. I don’t see a workaround yet. I’m going to call AT&T to confirm everything. I’ve always done the Apple preorder and taken my phone into AT&T to have them inspect/mail for the bill credits.

There was also an AT&T site for this (gave you a confirm # to show at the store):
 
@flashflooder, looks like you have to select trade in (on apple) for the carrier credits promo to pop up when you select carrier financing. I don’t see a workaround yet. I’m going to call AT&T to confirm everything. I’ve always done the Apple preorder and taken my phone into AT&T to have them inspect/mail for the bill credits.

There was also an AT&T site for this (gave you a confirm # to show at the store):
The only popups I got when I selected a Trade-in within the Apple Store app, were questions asking me about condition of the phone. The values I was being quoted were the worthless Apple values.

I did not see a way to "confirm" the trade-in portion within the Apple Store app. If I missed it, someone please let me know and I will go back and cancel / get re-approved.
 
The only popups I got when I selected a Trade-in within the Apple Store app, were questions asking me about condition of the phone. The values I was being quoted were the worthless Apple values.

I did not see a way to "confirm" the trade-in portion within the Apple Store app. If I missed it, someone please let me know and I will go back and cancel / get re-approved.
You have to select you have a trade in, select the apple amount, select finance, then carrier offers.
 
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If I preorder from Apple and choose trade in replacing my current AT&T phone with the AT&T financing for 36 months, am I correct that the trade in goes back to Apple and the new phone when set up and activated is sim locked by AT&T since they are doing the financing?
 
I only see the special $500 credits offer at AT&T when I click on upgrade phone on my account at the AT&T website. I wonder if that deal is showing up on Apple. Its only for those who were on the Next Up plan. I just clicked over there but didn't see it.
 
how long is next up? is it still 12 months? I haven't financed a phone with them since the X. Are we really stuck with 36 months? My wife is next up for a phone
 
If I preorder from Apple and choose trade in replacing my current AT&T phone with the AT&T financing for 36 months, am I correct that the trade in goes back to Apple and the new phone when set up and activated is sim locked by AT&T since they are doing the financing?
the last time I did this, years ago, I had to turn the phone in to AT&T.
 
If I preorder from Apple and choose trade in replacing my current AT&T phone with the AT&T financing for 36 months, am I correct that the trade in goes back to Apple and the new phone when set up and activated is sim locked by AT&T since they are doing the financing?
Yes it is locked to AT&T until the phone is paid off.
 
I bought my iPhone 14 Pro Max through AT&T last year. Did the 36 month financing thing (no trade in so no discount). Now I think I want to go with the 15 Pro Max (hoping for faster charging through USB-C). So I'll have to pay the $799 balance on my current phone when I order. The new phone will be about $5 per month. Still weighing if I want to do this.
If I were you I would wait for the next generation iPhone, where the feature differences will be more significant. That is what I am going to do. $799 is a large outlay and then you will be committed to the iPhone 15 for three years unless you want to make another early payoff.
 
If I were you I would wait for the next generation iPhone, where the feature differences will be more significant. That is what I am going to do. $799 is a large outlay and then you will be committed to the iPhone 15 for three years unless you want to make another early payoff.
Charging is the exact same at 20w according MKBHD. I’d recommend not updating.
 
You have to select you have a trade in, select the apple amount, select finance, then carrier offers.
sorry for being extra dense... my iPhone 12 Pro Max (broken back glass) gave me a nice "we'll recycle the phone for you!" message from Apple Trade-In (thanks Apple). You're saying if I hold my nose and select "Carrier Financing", it will show me the proper value for this phone/condition ($830 at AT&T under promo)?

edit to add/clarify: as it is now, I've selected "No Trade-In" / "Carrier Financing" and I'm hoping I can just show up at AT&T with my trade-in after I activate my iPhone 15. Looking at AT&T's terms thoroughly, I don't see that I'm violating anything by doing it this way.
 
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Is there an advantage in getting the iPhone 15 from AT&T directly vs. Apple? I can get the hardware faster by buying through Apple but I'm not sure if AT&T has a better trade-in deal which would make waiting the extra few days beneficial. Anyone know?

I've gotten into AT&T 20 minutes early for preorders while the Apple site just sat and didn't let me in until 20 minutes after XX time.

I just went through ATT steps and if you have a multi unlimited line, ATT is giving you $1000 trade in credit. Pretty damn good.
 
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sorry for being extra dense... my iPhone 12 Pro Max (broken back glass) gave me a nice "we'll recycle the phone for you!" message from Apple Trade-In (thanks Apple). You're saying if I hold my nose and select "Carrier Financing", it will show me the proper value for this phone/condition ($830 at AT&T under promo)?

edit to add/clarify: as it is now, I've selected "No Trade-In" / "Carrier Financing" and I'm hoping I can just show up at AT&T with my trade-in after I activate my iPhone 15. Looking at AT&T's terms thoroughly, I don't see that I'm violating anything by doing it this way.
Yes
 
sorry for being extra dense... my iPhone 12 Pro Max (broken back glass) gave me a nice "we'll recycle the phone for you!" message from Apple Trade-In (thanks Apple). You're saying if I hold my nose and select "Carrier Financing", it will show me the proper value for this phone/condition ($830 at AT&T under promo)?

edit to add/clarify: as it is now, I've selected "No Trade-In" / "Carrier Financing" and I'm hoping I can just show up at AT&T with my trade-in after I activate my iPhone 15. Looking at AT&T's terms thoroughly, I don't see that I'm violating anything by doing it this way.
I really hope so too, because that is my plan. Pre-Order from Apple and select carrier financing for 36 months, then take my 12PM to my local AT&T store and trade it in there to start getting the credits for trade in.
 
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