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Carrier AT&T iPhone 15/iPhone 15 Pro Pre-order & Delivery Thread
- Thread starter joefrank64k
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For those interested in a timeline for trade-ins. I picked ship in my own box and received two UPS labels for both phones.
Sent out - Monday 9/25
Delivered via UPS Tracking - Wednesday 9/27
Received and Processed through AT&T - Friday 9/29
Just waiting on confirmation of applied credit.
Sent out - Monday 9/25
Delivered via UPS Tracking - Wednesday 9/27
Received and Processed through AT&T - Friday 9/29
Just waiting on confirmation of applied credit.
Be careful on what kind of trade in you are doing. I did a trade in for my last phone where I paid off my remaining payments and did the $1K trade in. The label I got with my new phone sent the phone to the wrong place. The label was for doing an upgrade for the Next plan that I was on vice for a full paid off phone trade in. Apparently they’re two different places. Luckily I had the tracking receipt that proved they got the phone. It messed up my trade in status in my account forever. The store turn in worked for the other phones on my plan that were straight up Next upgrades. Even though the tracking showed that ATT had received my phone , it never registered in my account that the turn in was received. Lots of phones call to resolve. I don’t know if they ever found my turned in phone. I think they just credited my account for the cost of the turned in phone.
Any update on your order? I ordered on 9/15 but an ATT rep told me because of supply issues their warehouse estimated shipping October 12-25.Anyone order on 9/16? I'm begging for an update to be est. ship 10/13-10/27
@Caitraeki did you happen to order a iPhone 15 Pro Max White or Natural 512 or 1 GB model?
Apple had some production issues with the Pro Max ramp up and the higher storage options were in reduced quantities in the initial bulk orders to carriers.
Dave
Apple had some production issues with the Pro Max ramp up and the higher storage options were in reduced quantities in the initial bulk orders to carriers.
Dave
Ordered mine via Apple and took it to my local ATT Store to move my number to 15PM and add line to account. Rep told me they haven’t even gotten any inventory in yet and probably won’t for another week.
No I ordered an IPhone 15 in pink 256gb. (Not the plus just the smaller size) I did see some articles about trouble with stock on the pro max, wondering if the other options had the same issue.
Interesting, going to try that today and see what happens since mine is still in the we're working on your order status..
Edit: Well the rep wasn't able to change the current order and stated I would have to cancel it to get any other color/capacity variant. That would result in an estimated delivery well into November. Similar result when I tried to go through Apple directly. So I kept the current one active. I guess I'll get mine delivered at some point...
Eventually.
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Edit: As of today, still no update went back in to pre-order status “your in line” don’t know why when this wasn’t a pre-order, but now I’m over it and will just wait atp 😂So I just canceled my “pre-order” and re-ordered it was originally Oct 13-27th my shipping dates only changed by a hair Oct 12-26th but I have a feeling it will ship sooner, so we’ll see
ATT's you're in line statement is such a load of crap. It's fairly safe to say that they are clearly processing pre-orders at random.
ATT's pre-order system is BS. Being able to go into a physical store to pre-order and receiving your order sooner than those who actually pre-ordered at 5AM is whack.
Add the people who pre-ordered online after the 15th and received their order much earlier.
Add the people who pre-ordered online after the 15th and received their order much earlier.
If youre not color particular that might be your best bet. I have Verizon and my local stores have plenty of blue and black for pickup but I’m patiently waiting for white. So I’d def take a look at your local stock. Best of luck to you.
Edit for my incorrect “your”
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Ordered a Pro Max 512 nat ti over the weekend, projected ship date was a week or two away, but it actually shipped today.
yeah and my bank returned my sales tax payment to me because it was sitting in pending status waiting for att to take it and they never did, meaning their not even working on my order, still sitting in “your in line”
Well this is something different. I got this when I tried to cancel my order.
"Your order is getting ready to ship, so we're not able to cancel it as requested."
But then they canceled it anyway..
Edit: So I placed a new order for the PM 512 Blue. Of course it says they've hit a snag but the support rep assured me it was only due to my having to upload my ID on a second order and they just need to manually approve it and it will be good. Let's see how long ATT takes on this one.
"Your order is getting ready to ship, so we're not able to cancel it as requested."
But then they canceled it anyway..
Edit: So I placed a new order for the PM 512 Blue. Of course it says they've hit a snag but the support rep assured me it was only due to my having to upload my ID on a second order and they just need to manually approve it and it will be good. Let's see how long ATT takes on this one.
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What did you get as the estimated ship date time frame on the new order? I'm still sitting at October 13-27 on a 1 TB PM Black.Well this is something different. I got this when I tried to cancel my order.
"Your order is getting ready to ship, so we're not able to cancel it as requested."
But then they canceled it anyway..
Edit: So I placed a new order for the PM 512 Blue. Of course it says they've hit a snag but the support rep assured me it was only due to my having to upload my ID on a second order and they just need to manually approve it and it will be good. Let's see how long ATT takes on this one.
They stated the exact same date of my pre-order... 10/10 - 10/26.
But then they cancelled it about an hour after I uploaded my ID stating they couldn't confirm it came from me.... Seriously WTF att.. So I just ordered it again and got the same delivery date. Probably should have left it alone cause something tells me they will cancel it again forcing me to have to call their support line or go into a store.
PSA: CANCEL YOUR PRE-ORDER
Like most others, I preordered my 15 256 GB NT PM online, received a ship date of October 16-30, and then canceled the pre-order like some of you suggested. I re-ordered the phone in-store this Monday evening, and received the phone this afternoon, so 1.5 days later. It makes absolutely no sense but the pre-ordering system is a scam.
Like most others, I preordered my 15 256 GB NT PM online, received a ship date of October 16-30, and then canceled the pre-order like some of you suggested. I re-ordered the phone in-store this Monday evening, and received the phone this afternoon, so 1.5 days later. It makes absolutely no sense but the pre-ordering system is a scam.
Just a follow up...I used the parcel return labels included in the box the new iPhones shipped in (from AT&T).
Got emails today saying both trade-in iPhones made it back and all is well.
That’s crazy. Would I still be able to cancel though if my pre order technically says it shipped? Mine says shipped but it’s stuck on the label created status from September 16.
You may have to call them to get it canceled.
On a flip note mine is already marked shipped. In under 2 hours from placing the order with the phone rep.
They shipped mine a day or 2 after returning the payment. But if I was you I’d cancel and go in a store. The in store orders place priority
Seems like ATT treats the web/app orders like a red-headed step child...