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AT&T Launches Unlimited 'Mobile to Any Mobile' Calling, Requires Unlimited Messaging
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Yes, even when calling the person had to get an ATT manager to setup 700 Nation FamilyTalk A-List when I called 611. They rep said she lost A-list too on her console but the manager fixed it so it will setup in 24 hours... and said the online website will be fixed soon. This is the website process to see this new option - login to your ATT phone account, click "change rate plan", and then you'll see the "+" for the 700 Nation FamilyTalk plan. This just happened today.
Yes, even when calling the person had to get an ATT manager to setup 700 Nation FamilyTalk A-List when I called 611. They rep said she lost A-list too on her console but the manager fixed it so it will setup in 24 hours... and said the online website will be fixed soon. This is the website process to see this new option - login to your ATT phone account, click "change rate plan", and then you'll see the "+" for the 700 Nation FamilyTalk plan. This just happened today.
I logged in & my current Family Talk 700 plan does not have the +, when I click change plan, no 700 minute plan shows as an option because I already have the 700 minute plan, & when I click on A-List it says I have no A-List. The FAQ for the A-List still says 1400 is the minimum for the Family plan. I'll keep an eye out, though, because it is certainly possible that if they made this change today, they haven't yet updated the site.
Att Text Plans All or nothing
As a possible new ATT iPhone customer, now there are only two choices for text plans......
Unlimited or None, how's that for an upsell
As a possible new ATT iPhone customer, now there are only two choices for text plans......
Unlimited or None, how's that for an upsell
log out and log back in. See if that works, also make sure your making changes on the primary line, not a secondary one. (if you have one)
I was having the same issue. I finally called AT&T, after 20 minutes of trying to add the feature to my account the rep told me he'd call me back after looking into it some more. About 15 minutes later he called back and said it still wasn't working and that he and others would need to do some extended research into the matter and that he would call me back when they were done. That was several hours ago.
I have the 450 minute plan for $39.99 and the 2 GB Data Pro with 1000 messages at the moment. I also get a FAN discount, but I doubt that would be screwing things up.
I have the 450 minute plan for $29.99. Kinda worried I won't be able to do this. I see mention of people on the same plan for $39.99 and that price point being one of the qualifiers.
UPDATE: Spoke to ATT: If I add the unlimited M2M then I lose my Corporate discount... I'm kinda torn as I have been steadily blowing through my rollovers minute this past year. I started with close to 2000 minutes of rollover and am down to only 50mins left. I would have to spend $15 more per month to the the feature but @.45/min over 450 it could get ugly quick. Torn...
UPDATE: Spoke to ATT: If I add the unlimited M2M then I lose my Corporate discount... I'm kinda torn as I have been steadily blowing through my rollovers minute this past year. I started with close to 2000 minutes of rollover and am down to only 50mins left. I would have to spend $15 more per month to the the feature but @.45/min over 450 it could get ugly quick. Torn...
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I have the same minute plan, with the unlimited data plan, and a FAN - I had no trouble switching the messaging option over this morning.
The unlimited m2m was automatically applied for me
It looks like AT&T automatically applied the Unlimited Mobile to Any Mobile feature on my account. I've always had the 450 minute plan, unlimited texting, and unlimited data ($89.99 not including my corp. discount). I logged in and the Features page displayed Unlimited texting with no mention of Unlimited Mobile to Any Mobile. Then I went to the calling plan page and it appears to have already been added.
It looks like AT&T automatically applied the Unlimited Mobile to Any Mobile feature on my account. I've always had the 450 minute plan, unlimited texting, and unlimited data ($89.99 not including my corp. discount). I logged in and the Features page displayed Unlimited texting with no mention of Unlimited Mobile to Any Mobile. Then I went to the calling plan page and it appears to have already been added.
Attachments
Yeah, they still haven't gotten back to me. No idea what could be so hard about applying this to my account. I'll call them back in about a hour if I don't hear anything.
Alist and 700 Minute Family Plan
Does AT&T now give A-list with the 700 minute Nation Family Talk plan? The website has a plus next to it indicating it does?
Does anyone know for sure?
Does AT&T now give A-list with the 700 minute Nation Family Talk plan? The website has a plus next to it indicating it does?
Does anyone know for sure?
Nothing in that screenshot indicates that the Any Mobile plan has been added. You should see it as an option on the Features page. You'll have to have an unlimited texting plan, though.
I'm on the family 550, and it is cheaper to just keep it that way. We don't use up all of our minutes usually.
Of course I may start using more minutes if any iPhone friends defect to Verizon.
Checked my data usage while I was there and I'm so glad I'm grandfathered in!
Holy Torrent Batman, that is a lot of data.
I called up CS (to talk about an unauthorized charge) and then the CS rep let me know of the Unlimited M2M plan. Switched it and it was rather painless.
If the website isn't working for you (like me), just call them up and they will do it quickly
If the website isn't working for you (like me), just call them up and they will do it quickly
I'm curious about this as well. Has anyone with the 700 minute Family Talk successfully gotten the A-List feature? If so, was it online or did you have to call?
Can anybody tell me for sure if I will lose all my rollover minutes if I make the change online? I have 5 lines on a family plan and I know that I have to make the change on all 5 lines manually which I am ok with. Can somebody verify for me that nothing will change on my account such as losing rollover mins, losing corporate FAN discount, losing anything else? I simply want to change Unlimited family text to unlimited family text plus unlimited any M2M. Whenever I do an online chat with a rep or call, they always tell me I need to 'update' my plan or something (I am on a family talk 1400 plan). I don't see a reason for this but they always tell me when I 'update', i'll lose all my rollover mins so I have not 'updated'....obviously and no ill effects as of yet.
I did the same thing you did. I went from a 1400 minute plan to a 700 minute plan. I had 11,383 rollover minutes. I spoke to the rep and asked her very politely if she can help me out. She said that I will only have 700 rollover minutes after dropping my plan down. I asked again, and this time I practically begged her for help. She said that reps are authorized to give up to 5,000 rollover minutes for a customer in good standing.
She then gave me 5,000 minutes and I was happy with that.
Henry