AT&T Launches Unlimited 'Mobile to Any Mobile' Calling, Requires Unlimited Messaging

[HDJulie]

Can anybody tell me for sure if I will lose all my rollover minutes if I make the change online? I have 5 lines on a family plan and I know that I have to make the change on all 5 lines manually which I am ok with. Can somebody verify for me that nothing will change on my account such as losing rollover mins, losing corporate FAN discount, losing anything else? I simply want to change Unlimited family text to unlimited family text plus unlimited any M2M. Whenever I do an online chat with a rep or call, they always tell me I need to 'update' my plan or something (I am on a family talk 1400 plan). I don't see a reason for this but they always tell me when I 'update', i'll lose all my rollover mins so I have not 'updated'....obviously and no ill effects as of yet.

You make the change only on the main phone line -- not on each line. You should not lose your FAN. When you go online, you'll go to change your rate plan & it will have your current plan listed (1400 plus unlimited texting) & will show another plan (1400 plus unlimited texting plus mobile to any mobile). Deselect the current & select the new. You can back date it or make it effective today. Since the price is the same there will be no change to your monthly bill.

 

[OneMike]

I changed my plan just now. I had the 900 min plan with a-list + unlimited text + unlimited data.

I downgraded to 450 mins + unlimited text and m2m + unlimited data.

90% of my calls are to other mobile numbers so this works out perfect for me.

I'll end up losing a ton of rollover minutes that I would never had used anyway. Too bad you can't donate them or something.

 

[NWI73]

That's not true - the change is not made in the rate plan section of the website. It's in the "manage features" section.

 

[NWI73]

I changed my plan just now. I had the 900 min plan with a-list + unlimited text + unlimited data.

I downgraded to 450 mins + unlimited text and m2m + unlimited data.

90% of my calls are to other mobile numbers so this works out perfect for me.

I'll end up losing a ton of rollover minutes that I would never had used anyway. Too bad you can't donate them or something.

How do you know you will lose the rollover mins? Does it state this?

 

[Doc750]

How do you know you will lose the rollover mins? Does it state this?

yes ...

 

[Ajones330]

If you change your plan, you WILL lose any rollover minutes you have accumulated over the past year. Remember too that rollover minutes are only good for a year. Someone please correct me if I'm wrong.

This will not make you forfeit any rollover minutes. This is used like a data plan... You should have no change to your bill as far as price unless you drop your plan. It requires you to have unlimited text on individual or family rate plans. Same price you paid before as well as unlimited calling/messaging to any mobile...

 

[blevins321]

Wahoo

It's only available for Family Talk plans of $69.99+, which appears to be the 1400 mins plan.

Just one note - it's available for the 700-minute plan too. Odd quirk (about all providers, not just AT&T) is that they advertise family plans for 2 lines but in all their billing systems it's billed at one line + one additional line. So in their system the 700-minute plan is $59 plus one additional $10 line to make their advertised $69.

3 friends plus myself share a family plan..3 iPhones and 1 Messaging Phone. Just saw this pop up in the account manager when I went to pay my bill. We have the 700-minute family plan with the $30 unlimited texting already. The 4th that we added 3 weeks ago calls alot more than the rest of us do; but mostly to mobiles. This new 'free' addition to the plans is excellent, and will allow our shared 700 minutes to be plenty.

For people saying the $30 (for family plans) is a lot, split the cost among 4 people and it's only $7.50 per person. Cheaper than even prepaid phones. Split it among 5 (might be adding a 5th friend in a couple weeks) and it's only $6. Good deal considering on our last bill (3 of us) we used 6700 texts and 104 picture messages total, so the free mobile calling is wonderful addition.

 

[chris975d]

This will not make you forfeit any rollover minutes. This is used like a data plan... You should have no change to your bill as far as price unless you drop your plan. It requires you to have unlimited text on individual or family rate plans. Same price you paid before as well as unlimited calling/messaging to any mobile...

Last time I did any rate plan change, the info you gave is correct. You only lose your accumulated rollover minutes if you change your voice plan down in monthly minutes (i.e., going from a Nation 700 plan down to a 450 minute plan). They have it this way so that people can't pay for a couple of months of a high minute plan and not use the minutes, roll them over (bank them), then downgrade to a much lower minute plan for the remainder of the year and live off of the rollover minutes they banked when on the higher limit plan. My understanding is that when you change voice plans, but the monthly minute allowances are the same (ex. a 450 plan to this new 450 plan, or 700 to 700), you shouldn't lose accumulated rollover minutes.

 

[flgator85]

I currently have 850 family plan with unlimited family texting. I tried to sign up with a CS rep, but I was told that my 850 min family was not eligible. I guess that I will keep the extra 150 min rather than drop to the 700 min family plan. Has others with 850 family plan been able to add this new messaging plan?

 

[OneMike]

How do you know you will lose the rollover mins? Does it state this?

I'm changing my voice plan as well so yes it states that you can't bring over minutes in excess of what the new plans minutes are. So I'll transfer 450 and lose the rest.

If just changing your messaging package then no that won't effect your minutes.

 

[wjlee91]

Oh really..... 550 family plan works fine lol.

 

[NWI73]

I simply want to keep my voice plan the same and choose the new M2M. The M2M feature shows up under our family unlimited messaging thus I was assuming and hoping the voice plan rollover mins would remain unchanged.

 

[jozeppy26]

I simply want to keep my voice plan the same and choose the new M2M. The M2M feature shows up under our family unlimited messaging thus I was assuming and hoping the voice plan rollover mins would remain unchanged.

I didn't lose any of my roll-over minutes. I have ~1200 and am on the 450 individual plan.

 

[JRoDDz]

I didn't lose any of my roll-over minutes. I have ~1200 and am on the 450 individual plan.

They will fix it on the next bill. You'll only have 450 rollover minutes. The same thing happened to me.

 

[antman2295]

First i would like to say, The family messaging plan does qualify for the needed "messaging plan". Second i have found this to be a great money saver, we were on a 1400 min plan, and were able to drop to the 700 min plan, and still get the same features, but save $20 a month Also if you have A list on your 1400 + plan you don't need it because this does cover everyone . Just thought id share my information, have fun with your new savings!

 

[jag72]

UPDATE: Spoke to ATT: If I add the unlimited M2M then I lose my Corporate discount...

This does not sound right. I do not see any reason that you would lose your corporate discount for changing to a new feature. You may not get a discount on that feature but you regular rate plan should still receive the discount.

 

[JRoDDz]

This does not sound right. I do not see any reason that you would lose your corporate discount for changing to a new feature. You may not get a discount on that feature but you regular rate plan should still receive the discount.

Agreed. This doesn't sound correct. I have a corporate discount and added the feature. I still have the discount.

 

[wolfenkraft]

Apparently my family plan is too small to qualify. My wife and I combined are $160/month, but we're on the lowest voice plan for families. Gotta step up one more level before we qualify but we don't use our minutes as is.

Pretty lame promo.

 

[diamond.g]

Apparently my family plan is too small to qualify. My wife and I combined are $160/month, but we're on the lowest voice plan for families. Gotta step up one more level before we qualify but we don't use our minutes as is.

Pretty lame promo.

The lowest voice plan currently offered is the 700 Minute plan. Which should qualify.

 

[Billcat56]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8C148)

Will AT&T ever go 4G for the iPhone 4

 

[unlimitedx]

Oh really..... 550 family plan works fine lol.

i dont get the option on the 550 min plan

 

[appleapplefan]

i dont get the option on the 550 min plan

iPhone is burning when using, see this news: . I am sure all iphone users will be scared from this moment on!

 

[dnbfiend2600]

As a former AT&T employee...

I can let you know what we can do....

The unlimited mobile to any mobile does not work under normal circumstances with the 550 minute family plan. Our Customer Retention Team may be able to add it on there, but a normal Customer Service Rep cannot.

Also, the deal with Rollover minutes being lost during rate plan changes happens on both upgrading and downgrading minutes. If you have 1000 Rollover and goto, say, a 700 minute plan....the billing system automatically keeps 700 of your Rollover. If you have 2000 Rollover and upgrade to, lets say, a 1400 minute plan...the billing system keeps 1400 of the minutes. That being said, when you guys changes your plans and see no loss of minutes....and think Im yanking cranks, its because we can credit back up to 4000 Rollover for each call, as well as a $250 dollar credit if we see fit, for each call.

Everyone Ive talked to with a family plan since the new Mobile calling feature came out has been a downgrade. 1400 minutes, unlimited SMS and M2M, with the ALIST feature (10 Landlines)....pretty much the way all accounts are gonna be if you ask me.

Hope this helps, Im sure it may have all been covered earlier, but its 5AM, Im tired and I didnt wanna read. If there are any questions...lemmie know, Ill do my best to answer them.

 

[ment]

so this is only unlimited "to" any mobile, what about "From"

 

[Reefbone]

Agreed. This doesn't sound correct. I have a corporate discount and added the feature. I still have the discount.

When this initially was announced and after holding for a long time while the rep checked, ATT told me verbally that the dicounted $29.95/450 min plan would go to regular $39.95 regular price if I wanted the unlimited mobile to mobile with unlimited texting but it in fact wasn't the case. I was able to do it online. The first day or so of the promotion the site was giving me an error whenI tried to make the change but I was able to do it on day 2 or 3. I verified earlier today that my discount rate was still in tact and I had the unLim Mob to Mob.