AT&T Order Confirmation

Discussion in 'iPhone' started by slsl0, Jun 15, 2010.

  1. slsl0 macrumors member

    Joined:
    Jun 15, 2010
    #1
    I got the receipt for my order from ATT an hour ago and when I input my order number it says its unrecognized, also I haven't received an email. How long did you guys have to wait for this stuff?
     
  2. S1njin macrumors 6502a

    S1njin

    Joined:
    May 3, 2010
    Location:
    NJ
    #2
    I got the email right away.

    I've been waiting for my order to show up in Order Status since 8:15 EST. Still no love for me.
     
  3. slsl0 thread starter macrumors member

    Joined:
    Jun 15, 2010
    #3
    Well it looks like I'm off to sit on the phone for an hour then.
     
  4. iadam09 macrumors regular

    Joined:
    Jun 10, 2010
    #4
    About 3hrs for it to appear on their order status page and no email yet... I ordered at 5:18am EDT
     
  5. koilvr macrumors 6502

    koilvr

    Joined:
    Jun 15, 2010
    Location:
    Knoxville, TN
    #5
    I was able to order the iphone4 without issues. I got charged on my creditcard. i can see my order no problems on att website. only thing I am missing is the email it has been 6hrs since i ordered it still no email only email from my credit card company for the charge.I called AT&T they see the order and said I ordered it correctly and it will ship out on the 24th?
     
  6. seamusk macrumors member

    Joined:
    Oct 23, 2007
    #6
    ordered 7 hours ago. no e-mail yet but it showed up in my order status and on my credit card.
     
  7. renewed macrumors 68040

    renewed

    Joined:
    Mar 24, 2009
    Location:
    Bemalte Blumen duften nicht.
    #7
    Got my email immediately. Are you guys sure you entered the correct email or are checking the correct one?
     
  8. Crotalus_Joe macrumors regular

    Joined:
    Nov 14, 2008
    #8
    this is my situation.
     
  9. cthoops macrumors member

    Joined:
    Jun 11, 2010
    #9
    I received my e-mail right away. Nothing found using the order number yet, but the e-mail said the status might not be available if the order was placed within the last 24 hours, so no worries.
     
  10. netnothing macrumors 68040

    netnothing

    Joined:
    Mar 13, 2007
    Location:
    NH
    #10
    Got the email right away. Still get the error in the online status page:

    OS001: We're sorry but the information you entered was not recognized by our systems. Please contact us for further assistance.

    -Kevin
     
  11. Squonk macrumors 65816

    Squonk

    Joined:
    Mar 15, 2005
    #11
    Same with me!

    I thought they charged the credit card when it ships. Right?
     
  12. orangerock macrumors regular

    Joined:
    Nov 6, 2009
    #12
    ^This
     
  13. tkao2025 macrumors regular

    Joined:
    Jun 6, 2010
    Location:
    New York
    #13
    I received my email right away as well. I went through Premier.
     
  14. lnferno macrumors 6502

    Joined:
    Jun 19, 2008
    #14
    I received the email confirmation, but when I log in to check the status of my order, I get this... Why the exclamation mark? :confused:

    [​IMG]
     
  15. IBradMac macrumors 68000

    IBradMac

    Joined:
    Jun 27, 2008
    Location:
    Ohio
    #15
    No email yet. I was told to call AT&T tomorrow if I haven't gotten one yet.


    This year has been a total fail for AT&T.
     
  16. christophermdia macrumors 6502a

    christophermdia

    Joined:
    Sep 28, 2008
    #16
    I got mine right away that shows my order was received. I did order through the premier site though.
     
  17. S1njin macrumors 6502a

    S1njin

    Joined:
    May 3, 2010
    Location:
    NJ
    #17
    With all the snafu I'm reading, I won't be satisfied until I see it populate.
     
  18. iMetalG5 macrumors 6502a

    Joined:
    Apr 13, 2005
    #18
    I went to the store and pre-ordered. I just got a confirm email but it says, "...will ship on or after June 24..." :confused:
     
  19. THX723 macrumors member

    Joined:
    Apr 29, 2009
    #19
    I got the same. Hope it means we have their attention. :D

    perhaps it means it's currently back-ordered?
     
  20. S1njin macrumors 6502a

    S1njin

    Joined:
    May 3, 2010
    Location:
    NJ
    #20
    7 hours and counting for order status to populate ....
     
  21. menist macrumors regular

    menist

    Joined:
    Jun 10, 2010
  22. Moyank24 macrumors 601

    Moyank24

    Joined:
    Aug 31, 2009
    Location:
    in a New York State of mind
    #22
    I did it through the Premier site and I received my confirmation e-mail right away (I ordered at 3:30AM).

    When I check on my order status it says it's processing, and the charges are pending in my bank account as we speak.
     
  23. asleep macrumors 68040

    asleep

    Joined:
    Sep 26, 2007
    #23
    Best way to get your comfort level up is to call your cc company and ask if there have been any authorization attempts from AT&T today.
     
  24. S1njin macrumors 6502a

    S1njin

    Joined:
    May 3, 2010
    Location:
    NJ
    #24
    I thought about that (and did that) but maybe the two $1 holds I see were my failed attempts thru apple.com and not AT&T's supposed success?
     
  25. goldenaustin macrumors member

    Joined:
    Jul 21, 2009
    #25
    I ordered a 32GB at around 6:30am PST, email confirmation sent shortly after stamped 6:35am. Just plugged in my order #, and my status is processing. So far so good, I guess. Now, to knock on wood.

    BTW, here's the rest of my preorder story for my other two lines:

    16GB on the Apple Store iPhone app reserved (for Mom)
    32GB white and 32GB black at BB preorder 4th in line (Wife, cancel the black if white will take too long)

    Good luck everyone!!!
     

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