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AT&T ORDER STATUS POLL

  • preordered thru Premier/now with tracking number

    Votes: 40 11.5%
  • preordered thru Premier/no tracking number/still backordered

    Votes: 102 29.4%
  • preordered thru Premier/no tracking number/still in progress, not backorder

    Votes: 16 4.6%
  • preordered thru regular AT&T site/now with tracking number

    Votes: 57 16.4%
  • preordered thru regular AT&T site/no tracking number/still backordered

    Votes: 3 0.9%
  • preordered thru regular AT&T site/no tracking number/still in progress, not backorder

    Votes: 52 15.0%
  • preordered thru AT&T store/now with tracking number

    Votes: 45 13.0%
  • preordered thru AT&T store/no tracking number/still backordered

    Votes: 2 0.6%
  • preordered thru AT&T store/no tracking number/still in progress not backorder

    Votes: 30 8.6%

  • Total voters
    347
  • Poll closed .
I pre-orderd at the AT&T store and my order says In Progress but a tracking number added about an hour ago.
 
  • AT&T Retail, 16GB, Delivering to house; 6/15 9:11AM EST
  • Received tracking number early this morning
  • Use Bank Of America Debit check card ($212)
  • Hold on 6/15, released funds on 6/19. No charge as of now.
  • Never B/O'd, Status is Shipped
 
this poll should separate between 16gb and 32gb.
Me thinks they are going through a stack of 16gb's right now...

I have a tracking number and I ordered a 32gb. Same thing with my brother.

I received a ship confirmation from AT&T Premier this afternoon.

We shipped your recently placed AT&T Premier order.

If you pre-ordered the iPhone 4, it is staged for pickup by our shipping carrier. Because of unprecedented volume, it may be as much as 72 hours before the carrier can provide any detailed information to you. Please don't be concerned if you visit the carrier's site and specific information about your order is not provided. The information will be updated when the carrier picks up the order at our warehouse.

Your tracking number is shown below:

Web Order number: 101xxxxxxxxxxxxx

Your FEDEX tracking number is:
4086xxxxxxx

To track your shipment(s) online, follow the link to the FEDEX website
FEDEX

The following wireless number was upgraded:
xxxxxxxxxxxxxxxxxxxxxxxxxx

How to Activate Your iPhone:
Charge your phone/device following the instructions provided in the user's guide.
Power on your phone/device.
Call 1-866-499-8008 Monday-Friday from 8:00 a.m.–9:00 p.m. Eastern Time or Saturday from 11:00 a.m.–8:00 p.m. Eastern Time to activate your phone/device. You may be asked for any of the following information:
Wireless Phone Number
AT&T Premier Order Number
15 digit IMEI number
20-21 digit SIM card number
Follow these additional activation steps for your iPhone:
Download and install the latest version of iTunes from www.apple.com/iTunes to your Mac or PC.
Connect iPhone to your Mac or PC using the included cable and dock.
Follow the onscreen instructions to sync your iPhone.
Visit http://manuals.info.apple.com/en/iPhone_User_Guide.pdf to view the iPhone User's Guide.

We appreciate your business and look forward to having you as a customer.

Thank you,

The AT&T Premier Team

This email was auto-generated. Please do not respond.

© 2010 AT&T Intellectual Property. All rights reserved. AT&T and AT&T logo are trademarks of AT&T Intellectual Property.
 
Pre ordered from the premier site on 6/15 08:30AM PST, got confirmation email 5 minutes later but still no tracking number and still back ordered. They had a hold on my bank account for three days totaling approx $199, but that has since gone away... I had a friend that ordered through the "regular AT&T site an hour or so after I did and he's already gotten a shipment confirmation email... so who knows WTF is going on.
 
so consensus at this time is a lot of Premier preorders with no tracking number still and still backordered! :mad::(

still good to see Premier preorders getting tracking numbers at least :)
 
• AT&T Retail Store, 32GB, delivering to house; ordered 6/15 @ 11:36 a.m. Central (went through computer, not a paper order)
• Order number starts X461
• Status never backordered, showed 6/15 order date
• Paid via Amex, card not charged. Says on receipt will charge when shipped.
• Showing as shipped via Fedex on 6/18 with tracking number (not valid on Fedex yet) as of early this a.m. No shipping email.
 
this sucks, ATT sucks. i ordered at 3:00pm EST on 6/15 and got an ordered date of 6/16 showing up. Ordered through the regular website.

still in progress with no back order....:mad:
 
i ordered at 6:30 pm EST from the AT&T store. i have a tracking number that has upgraded to shipped status today. says it shipped yesterday (6/20). the fedex tracking number has no info in it yet.

charge sitting in my bank account last week as pending, then dropped. called at&t and they said they charge the card when it ships. this morning, a new pending amount for $322.
 
Ordered my 3Gs via Premier on release day, had nothing but problems. This time I chose to order via regular AT&T site.

Ordered 1- 16GB & 1- 32GB on the 15th @ 11:45 AM PST
Confirmation notices received on 16th.
Both listed as shipped early this morning.
Tracking numbers just went live. ETA: 24th.
 
Ordered my 3Gs via Premier on release day, had nothing but problems. This time I chose to order via regular AT&T site.

Ordered 1- 16GB & 1- 32GB on the 15th @ 11:45 AM PST
Confirmation notices received on 16th.
Both listed as shipped early this morning.
Tracking numbers just went live. ETA: 24th.


how are you able to do that? When I preordered, it's like no choice, it automatically takes you to Premier store if you have FAN discount at that time:confused:
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Mobile/8A293)

I preordered through the AT&T store on the 15th, and I now have a tracking number via FedEx.
 
maybe they are taking care of their full price customers first before shipping out the discounted service premier ones. Or maybe I am just paranoid :)
 
I should have never ordered from AT&T, too.

Hopefully they'll just give me a tracking number just to prevent me from refreshing their order status page.

From their site or the store?

The store was ridiculously easy compared to all the online experiences I read about. Even as a Premier customer, I walked in and out and less than 10 minutes over lunch on the 15th and it's shipped and on it's way. It could not have been easier.

While I'm normally an online guy, this was one of those instances where going into a brick and mortar store was 100 times easier and less frustrating.
 
as of this time I'm still backordered. I preordered thru Premier site on 6/15 at 7:15 am PST, got confirmation email 5 minutes later and a pending charge for the iPhone for 5 days now. :(

so for the Poll, it look like the standing with tracking numbers are:

1. preordered thru AT&T site
2. preordered thru AT&T store
3. preordered thru Premier site
 
as of this time I'm still backordered. I preordered thru Premier site on 6/15 at 7:15 am PST, got confirmation email 5 minutes later and a pending charge for the iPhone for 5 days now. :(

so for the Poll, it look like the standing with tracking numbers are:

1. preordered thru AT&T site
2. preordered thru AT&T store
3. preordered thru Premier site

Since you are still backordered please add your info to the backordered list as well. Thanks
 
FWIW

I just got of the phone with ATT CSR, Kyle, in Pennsylvania. He was very very nice.

First, my current status:

Ordered 4:27a CDT on 6/15 from ATT Premier
Premier status: Processing, last updated 6/17
Premier phone status: order is processed and will ship soon
Regular ATT status: order date of 6/16 - 1 Ordered, 1 Backordered (from day one)
Model: 32gb

Kyle said that it looks like my order is prepared to ship out on the 23rd oven though it says backordered. When I asked about why other people who ordered later were getting theirs shipped ahead of some of the earlier orders, he didn't have an answer. He talked to his manager and he also did not have an answer. He seemed confident that I would receive my phone by the 24th even though it says backordered. He also mentioned that many, many more people ordered through premier than did through regular ATT which could be the reason for the skewed number. Who knows.

Best of luck to you all.
 
this poll should separate between 16gb and 32gb.
Me thinks they are going through a stack of 16gb's right now...

I'm considering making a poll on just that aspect.
Model, Status
  • Ordered 16GB, not shipped
  • Ordered 32GB, not shipped
  • Ordered 16GB, shipped
  • Ordered 32GB, shipped

What do you guys think?
 
Just an update...

Premier Order 1012284******* @ 8:10 AM 6/15 (update) it was 8:10 AM Eastern time)

32GB Black

Status was 1 Backordered ever since I placed the order. In the last 15 minutes the backorder changed to 0. I'm hopeful that the shipping will be there when I wake up. Anyway, at least it's a change!
 
Ordered mine 6/15 at 0715 EDT through Premier. Got confirmation quickly and got the shipped email today. Everything has gone smoothly so far.
 
Pre ordered from the premier site on 6/15 08:30AM PST, got confirmation email 5 minutes later but still no tracking number and still back ordered. They had a hold on my bank account for three days totaling approx $199, but that has since gone away... I had a friend that ordered through the "regular AT&T site an hour or so after I did and he's already gotten a shipment confirmation email... so who knows WTF is going on.

THIS JUST IN! "Back Ordered" just went from 1 to 0... I'm expecting to get a "shipped" email by tomorrow... we'll see... Fingers crossed!
 
as of this time, mine is still showing backordered, preordered thru Premier site on 6/15 at 7:15 am PST, got a confirmation 5 minutes later after that and pending charge on my bank for about 5 days now. :mad::(
 
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