So move the map to where the problem occurred before submitting the report.
Um, no. You just don't know how to use it properly. That's not AT&T's fault.
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AT&T Releases 'Mark The Spot' Application to Track Network Issues
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So move the map to where the problem occurred before submitting the report.
Um, no. You just don't know how to use it properly. That's not AT&T's fault.
Dropped calls? There's an App for that!
SERIOUSLY!
If this app does anything more than act as a pallative for increasingly frustrated iPhone users, I'd be very surprised.
I'm the CEO of Fibernet, a phone company who resold Pacific Bell wireless in the early days (remember the fantastic-sounding Motorola 8000x?). I'm also a shareholder in both Apple and AT&T. I'm still AMAZED that designers still create devices with built-in message such as "Call Failed" and "Operation cannot be completed at this time". Would you design a defibrillator with such messages? or a fighter jet?
Manhattan iPhone users apparently experience 30% dropped calls A DAY according to AT&T. This absurdly high statistic seems to have started several months ago after an Apple software upgrade (bad baseband code??). AT&T refuses to point the finger at Apple. Apple extends the same courtesy to AT&T. WE suffer.
I've already swapped SIM's and AT&T now suggests replacing my phone (which an AT&T company store last night said i HAD to do at the Apple store. What to the nice customers who live in towns without Apple stores do?)
Look, i'm a happy techie. Been around computers since the PDP-10 days. LOVE the iPhone as a computing and lifestyle device. But for crying out loud people, if we can get quality video transmissions from MARS, you'd think we'd be able to make a wireless device capable of a high-quality phone call in a MAJOR metropolitan city like New York or Beverly Hills.
Don't come up with brilliant devices, advertise your network as superior, and then whine that the DEMAND and high-usage CUSTOMERS are to blame for the failures.
SERIOUSLY!
If this app does anything more than act as a pallative for increasingly frustrated iPhone users, I'd be very surprised.
I'm the CEO of Fibernet, a phone company who resold Pacific Bell wireless in the early days (remember the fantastic-sounding Motorola 8000x?). I'm also a shareholder in both Apple and AT&T. I'm still AMAZED that designers still create devices with built-in message such as "Call Failed" and "Operation cannot be completed at this time". Would you design a defibrillator with such messages? or a fighter jet?
Manhattan iPhone users apparently experience 30% dropped calls A DAY according to AT&T. This absurdly high statistic seems to have started several months ago after an Apple software upgrade (bad baseband code??). AT&T refuses to point the finger at Apple. Apple extends the same courtesy to AT&T. WE suffer.
I've already swapped SIM's and AT&T now suggests replacing my phone (which an AT&T company store last night said i HAD to do at the Apple store. What to the nice customers who live in towns without Apple stores do?)
Look, i'm a happy techie. Been around computers since the PDP-10 days. LOVE the iPhone as a computing and lifestyle device. But for crying out loud people, if we can get quality video transmissions from MARS, you'd think we'd be able to make a wireless device capable of a high-quality phone call in a MAJOR metropolitan city like New York or Beverly Hills.
Don't come up with brilliant devices, advertise your network as superior, and then whine that the DEMAND and high-usage CUSTOMERS are to blame for the failures.