This pile of Crock is Insane!!!
I called ATT today...
The first thing i ask the rep is "in your own words, please define unlimited." After a bit of hesitation, She goes on to say "it means you can use something as much as you'd like" I said, thank you and proceeded to ask:
"If I say to you, you can have unlimited drinks at a bar, then stopped you at round two, would you feel cheated"
She laughed, and said "well, yes...that'd be a bad date"
So then I hit her with..."So why do I pay for unlimited internet and I have a 5GB cap...I read the fine print? This smells of false advertising"
She chuckled then She congratulated me on being on of the first customers she's EVER had call in who actually READ the fine print. She said, and I quote, "not to make fun of you, but that REALLY is weird. You ACTUALLY read it?"
to which i reply "um, yeah"
She said ATT sets it at 5GB because they just KNOW no one will EVER go over 5GB. So I ask what would happen if you did, this being 2009 and all and people stream vids all the time...seeing that its "unlimited" and all and it shouldnt matter. She said "they will either cancel your account, or charge you overage"
but isn't it UNLIMITED??! "Yes" she said, "but its limited to 5GB".
WTF??!
If its NOT unlimited, call it what it is, the 5GB plan! Is that so hard?! SOOOO shady and deceptive.
I seriously plan on setting up 1GB iPhone QT videos on my web server and stream them via safari EVERYDAY for 30 days! Then what? Are they going to CHARGE me for going over my unlimited internet plan?? I can't just go making up stuff. I mean,
when it come times to pay my phone bill at the end of the month...I can't say "I'll pay the full amount* AT&T!!"
* full amount = less than half of the current bill
and get away with that crap.
I Really want to cancel my account with them this is getting to be too much, but I need a good iPhone replacement. Any suggestions??