Ordered from At&t site and got and order #, but for some reason I have not received my email confirmation. Anybody else is this boat?
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AT&T Site Email confirmation?
- Thread starter slippery-pete
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Yes. Unfortunately it may be 24 hours before we can check. Keep the order number handy and you can look it up later.
Strange, I went through four lines individually as four separate orders (was the only way I could see to do it) and received all four of my confirmation e-mails right away.
The confirmation e-mails have a link to:
https://www.wireless.att.com/business/order_status/
Which let me manually confirm with my order number than I'm in the system as well. Maybe try that link?
The confirmation e-mails have a link to:
https://www.wireless.att.com/business/order_status/
Which let me manually confirm with my order number than I'm in the system as well. Maybe try that link?
I too have not received confirmation, either in e-mail form or through the website (showing no orders, wait 24 hours). I did receive the confirmation screen that my order had been placed, but clicked the 'check order status' button, and lost that screen before I noted if there was a confirmation or order number. Hopefully everything is good to go.
One encouraging sign is that AT&T has put a $1 pending charge on my credit card, so that's at least some indication my order was processed at a basic level. It would not surprise me if the email server was just totally screwed and some of those emails got lost, but nonetheless the backend transaction servers are running fine as long as you got an order number.
Until I hear otherwise, I'm not going to panic.
Until I hear otherwise, I'm not going to panic.
Yeah, I checked my Amex "pending charges". Ironically, I have 3 separate $1 charges-1) for iTunes 2) 2 charges for At&t
Very odd since no order on Apple.com went through and the 1st and only time I placed an order on at&t it went through.
Strange
If you go into the at&t site and check the status of your order does it come back with any info? Or does it say check back later, could take 24 hours for order to be active?
Finally got an email after almost 2 hrs. Says it can't verify the funds in my credit card, so the order is not processedOrdered again, let's see what happens
I got both of my confirmation emails, and then got the same email about one of my orders...on hold with AT&T right now. The email at least said I had 7 days to get it fixed before they would cancel the order
If I go to the AT&T site, it is still showing my line as eligible for an upgrade. Anyone else who hasn't received their confirmation have this? I went back through my history and the "Thank you for your order" page doesn't have an order number on it, just a link to 'check order status.'
I got both of my confirmation emails, and then got the same email about one of my orders...on hold with AT&T right now. The email at least said I had 7 days to get it fixed before they would cancel the order
Uh oh, hope I don't get stuck with 2 orders lol
It's been almost an hour since I placed my order through att. Got a conformation number, but haven't received any emails. I, too, have a $1 pending charge to my credit card. I won't be able to get to sleep until I know for sure my order went through successfully! UGH!!
Received my email seconds after posting this!!
"We have processed your order and it has been sent to our warehouse for shipment." Phew! Now I can sleep
Finally got an email after almost 2 hrs. Says it can't verify the funds in my credit card, so the order is not processed
Is this the first email saying they received your order? Or the second one saying your order was processed and is being prepared to ship?
It has the following status:
"Status:
We have received your order request, and we expect to begin processing it shortly."
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)
Got my confirmation email, but nothing is showing on my bank account. Also, I checked my order status & it can't be found. I think that's just because it was placed a couple hours ago, though.
Anyone else in my boat?
Got my confirmation email, but nothing is showing on my bank account. Also, I checked my order status & it can't be found. I think that's just because it was placed a couple hours ago, though.
Anyone else in my boat?