Are you kidding? I just saw one of these commercials on tv last night!!! It is complete and utter false advertising. Mines been this way for two years now.
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AT&T throttling all customers?! WTF
- Thread starter BearerOBadNews
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Are you kidding? I just saw one of these commercials on tv last night!!! It is complete and utter false advertising. Mines been this way for two years now.
Just started having this issue with my AT&T iPhone 5. It's driving me nuts as it also affects my ability to be efficient at work.
If I can't figure out a resolution I'm going to have to switch carriers and devices.
Which carrier out there lets you simultaneously talk and flow through data at full speed?
AT&T does.
I've used their unlimited plan for years. Despite my heavy daily usage I've never been throttled. It's just one reason I've stayed loyal, AT&T has met and exceeded my every expectation.
I do realize the reality of my experience will anger the haters, but such is life.
AT&T definitely throttles your data speed if you are on a call.
I just ran a speedtest while not on a call: 78 ping 6.78 mbps download
I then ran a speedtest while on a call : 304 ping 0.78 mbps download
The only real question is : which carrier doesn't?
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That's an interesting point. In my case I don't care however since the call quality and clarity I enjoy is of greater importance. Traveling as I do, has revealed AT&T in the areas I frequent is stellar. It why I remain a satisfied customer.
AT&T isn't really throttling unlimited data plan users anymore. I believe its now done on a regional basis. There aren't even that many unlimited data plan users left on the network for it to severely impact anything.
AT&T does throttle all customer's speeds during calls. What makes it so bad, is that the latencies are so high. You could have really good H+ speeds and pings in the 60 or 70s, then once your on a call it'll be in the 400s.
T-Mobile uses the exact same technology as AT&T, and does not reduce speeds during calls. AT&T hasn't made this public yet, but I'd bet they'd say it has something to do with limited bandwidth.
AT&T does throttle all customer's speeds during calls. What makes it so bad, is that the latencies are so high. You could have really good H+ speeds and pings in the 60 or 70s, then once your on a call it'll be in the 400s.
T-Mobile uses the exact same technology as AT&T, and does not reduce speeds during calls. AT&T hasn't made this public yet, but I'd bet they'd say it has something to do with limited bandwidth.
I don't have AT&T but I'm surprised with how many people viciously defend them. All they want is your money and there are few alternatives from you too choose from. Not a very good situation to begin with.
There customer base is growing faster then their service so quality of their service is sacrificed to existing customers. Why defend them?
There customer base is growing faster then their service so quality of their service is sacrificed to existing customers. Why defend them?
Because all carriers have their advantages and disadvantages? Over the course of 7 years I really haven't had a problem with AT&T besides them constantly changing their upgrade policy. Use to be able to upgrade after 12 months, then 18, then 20 and now 24. But service has always been fairly reliable and hardly ever have a dropped call. I was with Verizon for 2 years and had more dropped calls with them then 7 years of AT&T.
Everyone has different experiences with different carriers.
They all have more cons then pros is my point.
Even in your good experience with AT&T you have complaints.
It just seems a lot of people here are overly defensive for them. Someone will post a speedtest and say "I'm not being effected but I'm already being throttled" then go on to say the story is a lie. That's crazy, you're already being throttled....stop there. Or the same story except it being because the phone barely works because they are in NY.
Why defend that kind of lousy service?
I don't like any of them and when someone ask me I tell them that. I can kind of look in from the outside with less bias because my employers have always bought my phones and paid the service so I have nothing invested to want to defend.
Don't get me wrong, I believe they all suck too. Its like picking your poison, choosing the least evil among the group. I've been throttled while on phone calls with AT&T and I keep complaining but they have no idea what I am talking about. Its completely false advertising. Half the time I get a time out or no data connection error. Its ridiculous.
Holy resurrected thread, batman!!!
So I've noticed several things since this thread brought them to my attention, but before that, let me say I'm not a hater nor am I a fanboy. I'm pretty indifferent with the carris, and AT&T serves me well right now and with their family plan I get free data tethering, which is vital for my mobile law practice...
1 - whenever I start a call, my phone immediately switches from LTE to 4G.
2 - there is no difference in ping or download speeds while on a call.
3 - there is a substantial difference with upload speeds on a call, consistently on every call.
Note, these speeds are from Caldwell idaho, this is the armpit of the treasure valley. I consistently get better LTE speeds in Boise, between 20 mbs to 50 mbs even during peak working hours.
Screenshots:
So I've noticed several things since this thread brought them to my attention, but before that, let me say I'm not a hater nor am I a fanboy. I'm pretty indifferent with the carris, and AT&T serves me well right now and with their family plan I get free data tethering, which is vital for my mobile law practice...
1 - whenever I start a call, my phone immediately switches from LTE to 4G.
2 - there is no difference in ping or download speeds while on a call.
3 - there is a substantial difference with upload speeds on a call, consistently on every call.
Note, these speeds are from Caldwell idaho, this is the armpit of the treasure valley. I consistently get better LTE speeds in Boise, between 20 mbs to 50 mbs even during peak working hours.
Screenshots:
You are lucky. I get 5-8Mbps down on '4G' not on a call with a Ping of around 125ms and while on a call with '4G' I get between .25-.75Mbps down with a Ping over 450ms. And half the time it doesn't even load a web page because it's so slow. While on the phone with AT&T it took 2 minutes and 33 seconds to load Google! They said, "well it still works doesn't it?"
I mean really??
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I know this is a really old thread but AT&T is no longer throttling me while I am on a phone call. Ping is still pretty high, about 200ms over 100ms for 4G, but I am getting >5Mbps down instead of <1Mbps.
I think they finally listened to me complaining weekly that I could not browse and talk as advertised.
I think they finally listened to me complaining weekly that I could not browse and talk as advertised.