What do you do with the iPhone 12 if is locked and you can’t sell or trade. Won’t help pay for ip13.
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Carrier AT&T Trade In... $800 bucks?
- Thread starter ripsaw650
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not a chance. If you pay off the device credits will cease. That would make zero sense for them to
the credits are to reduce payments towards the overall amount owed
Thank you! This must be the internal literature for AT&T?
See post #1652 with what looks to be employee literature. Once credits start, you can pay the full amount off and continue to receive credits unless you upgrade or cancel service.
that’s interesting !
but is trade in for an upgrade after paid off = through att or apple? Or both?
Though….. that last highlighted sub bullet point makes it sound like you have to keep device active on account to get credits. Even if you pay it off. So not sure what the point would be of paying off
lol
@hbenitez09
What is with the last line? - device must remain active.
Does this stop you from say trading device into apple for a newer one?
What is with the last line? - device must remain active.
Does this stop you from say trading device into apple for a newer one?
it means obey the Death Star and corporate Sith lord , they gotcha
Not at all doubting you, but how positive are you that I could buy a new device at full price and swap the sim while maintaining future iPhone 12 device credits? I ask because if I eventually do that and the device credits stop, my wife will be very, very upset…an outcome worse than having to pay off the remaining payments.
I’m not positive at all lol. If you try that your doing so at your own risk. Maybe an att employee can chime in
I’d love to hear from any AT&T employees on this forum on this topic
It is internal. Honesty to those asking not sure about the last lines meaning.
I haven’t worked in mobility in a while but I have access to the promos.
One thing I do know is att considers purchasing an iPhone on apples iPhone upgrade program as an upgrade and in that scenario credits would seize.
I would likely let the line be and do a cross upgrade when possible for future releases. The fact that they made installments 3 years is crazy
What about buying the “upgrade” phone outright from Apple using the promo phone as trade in value? What about at bestbuy?
Does anyone know if I purchase a 13 Pro from Walmart (it's $50 off upfront, $26.37/month for 36 months) if I would be eligible for the $800 monthly credits by trading in my XS? Walmart has a page with trade-in info that still shows the old value of $700 but I figure that the trade in goes through AT&T and not Walmart so I should get the new value.
I did do a few online chats with AT&T a couple of times and each time the rep told me that the only way to get trade in credits is if I buy the phone through AT&T which is clearly not true
I did do a few online chats with AT&T a couple of times and each time the rep told me that the only way to get trade in credits is if I buy the phone through AT&T which is clearly not true
I ordered thru Apple and the trade-in for my X was $700 when I completed the order. Then I saw ATT updated the trade-in amount to $800 so I called ATT and the CSR said the trade in value would be $800 when I actually send in my phone. I hope the CSR is correct since my paperwork shows $700.
Thanks for that. Think I'll go through with the order. Maybe you can try to call again and ask for some updated paperwork just to be sure
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Well, i think the point is getting the device unlocked, which you only can after paying it off. I can then activate the esim with a different provider and stop carrying 2 phones. Or when traveling internationally, I can use a local SIM and not use IDP.
Is there a way I can know whether my phone worth 800 before purchase? I have XR with a tiny paint off. I wonder I might not get full amount.
I called up AT&T today to ask them if the credits continue if you put your SIM card in a new phone purchased without a subsidy. At first they said that the credits would stop if the IMEI didn’t match the offer phone. Then they said the credits would stop if the device model didn’t match the original offer model. And then when I further questioned why the credits would stop in either of these scenarios, because I would be remaining on AT&T, they then said credits would not be impacted if I swapped my SIM into a different/new device. Long story short, that will allow me to get a future iPhone (say the 14) and still earn credits on my 12 Pro. Sounds like AT&T doesn’t know the facts, as usual.
how can you be sure? Sounds like you got both responses
maybe they just told you what you wanted to hear to get you off the phone?
Frankly, I can’t, but it’s a bit of ammunition if they stop my credits. I can say “on Sept 35, 2021 one of your customer service representatives told me my credits would continue”.
Not sure how much gain by this scenario. You still get credits but if 12pro not getting used it’s just losing value till the end then how much worth. If looking at next year, probably getting close to even. So just payoff and sell, trade or whatever.