AT&T trade in question....

Discussion in 'iPhone' started by hcho3, Sep 12, 2014.

  1. hcho3 macrumors 68030

    Joined:
    May 13, 2010
    #1
    Something is not right about this AT&T trade in offer....
    On their website, these trade in offers will expire in 9/30/2014.

    So, those of who are getting phones in October or November...
    How's AT&T guaranteeing these trade in values for our old iPhones?

    Website describes...

    Something is just not right.
    Is there way to pre-order online and pick it up at the AT&T store or something?
    This is very fishy.
     
  2. mzd macrumors 6502a

    Joined:
    Jul 25, 2005
    Location:
    Wisconsin
    #2
    My understanding is that when you pre-order your iPhone through AT&T they send you a Trade-in promotion code that is good for 30days. You just have to complete your iPhone order by 9/30. This promotion is different from the regular Trade-In listed on the att.com site. Log in to your account and follow the link for the iPhone trade in promotion. You can read the full terms there.
    I was confused at first as well, until I checked it out after logging in.
     
  3. hcho3 thread starter macrumors 68030

    Joined:
    May 13, 2010
    #3
    But, AT&T is giving me 3-4 weeks or could be more.... shipping date.

    I was worried about that. I don't want to be screwed by AT&T again.

    So, AT&T also allows you to take it to AT&T owned retail store? That's what I have read in the website. You can either mail it in or take it to the store.
     
  4. ORK8 macrumors member

    Joined:
    Sep 12, 2014
    #4
    My account is with AT&T, but I ordered an iPhone 6+ via the Apple Store app last night. I stopped by my AT&T store today to find out about the trade in. I brought in my iPhone 4 and got an immediate $200 credit on my statement, so it's not tied into ordering through them at all.

    I did ask how long it would go on. They said it was due to end at the end of the month, but they expect that it will be extended since most people won't have their new phones by then. HTH
     
  5. radiologyman macrumors 6502

    Joined:
    Jul 23, 2011
    #5
    Did you have to give them box and all the accessories? Thanks!
     
  6. yanki01 macrumors 68040

    yanki01

    Joined:
    Feb 28, 2009
    Location:
    Texas
    #6
    were you given the option of receiving a pre-paid card?
     
  7. ORK8 macrumors member

    Joined:
    Sep 12, 2014
    #7
    Nope! Just the phone. Very pleasantly surprised.

    ----------

    Yes. It was a VISA card. The CSA activated it, then I asked him to credit my account with the full amount.
     
  8. Thrifty1 macrumors regular

    Joined:
    Nov 21, 2009
    #8
    Ordered 2 new iPhone 6's today at an ATT store. Traded in 2 old iPhone 4 phones I was not using. Got a $400 ATT promotion card. I don't get the new iPhones until October, but already used the promotion card to pay my next ATT bill due next week. No problem using the card for the full amount of the bill (including taxes / surcharges).

    I also just traded in the phones... did not have to turn in any charger / cable which was nice.

    $200 each for iPhone 4 was a great deal.
     
  9. dlai531 macrumors newbie

    Joined:
    Sep 9, 2010
    #9
    Anyone know if att is only taking att iPhones or whether I can trade in an iphone from another carrier?
     
  10. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #10
    I ordered yesterday and did get the "thank you for your order" email showing the order I placed. Nothing in that email regarding any trade-in promo. According o the website (see below) you are to get a promo code with the order confirmation.

    My order shows 9/23-10/2 shipping on the 2 IP6 ordered, so I'm gonna wait and see if I get the promo code. If not gonna call support and make sure I do.
     

    Attached Files:

  11. ORK8 macrumors member

    Joined:
    Sep 12, 2014
    #11
    Given your ship date, I'd also ask them to honor it beyond the 30th.
     
  12. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #12
    Oh, most definitely. Bad thing if you read the terms it takes 3 weeks to get the card.
     
  13. SPNarwhal macrumors 65816

    SPNarwhal

    Joined:
    Apr 22, 2009
    Location:
    illinois
    #13
    I was wondering this as well, so bumping.
     
  14. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #14
    Don't know for sure. Why not call or chat with them and ask?
     
  15. theMaccer macrumors 6502a

    theMaccer

    Joined:
    Oct 7, 2006
    Location:
    SoCal
    #15
    i was told by online rep

    "As long as you place your order before that time frame, that locks you in for the Buy Back program."
     
  16. ORK8 macrumors member

    Joined:
    Sep 12, 2014
    #16
    Looks like they'll take others, but remember that the card is only good for AT&T products & services. https://tradein-program.att.com
     
  17. SPNarwhal macrumors 65816

    SPNarwhal

    Joined:
    Apr 22, 2009
    Location:
    illinois
    #17
    Are you able to take advantage of this trade in offer if you are buying a phone outright? Or is it only if you're buying the phone on a plan or something?

    EDIT: Nevermind. It can be on purchase at regular / off contract price.
     
  18. Xultar macrumors 6502a

    Xultar

    Joined:
    Dec 4, 2010
    #18
    Thanks guys, for the info I will be turning in my 4s later in the day on Friday after my 6plus is up and running.
     
  19. aabb111 macrumors newbie

    Joined:
    Sep 18, 2014
    #19
    Can people share their experiences after they complete the trade in?
    I want to know how closely they inspect your phone I'm guessing it probably varies by store/manager but still want to know your experience. I have a perfectly functioning iphone 4 with no history of water damage, but when I look at the bottom dock connector, I do see some red in that little square, which is supposedly the water damage indicator. All the buttons, screen, sound are all perfectly working. I wanted to know if that red would be a dealbreaker and if they check for that with a flashlight. Thank you!
     
  20. ORK8 macrumors member

    Joined:
    Sep 12, 2014
    #20
    No flashlight for me. He just turned it on, checked that it had been wiped clean, then he looked up the serial number & gave me the credit. Easy-peasy.
     
  21. gopherblue macrumors member

    Joined:
    Aug 16, 2010
    #21
    Any idea if they'll accept an iph 4 with a hairline crack? My wife just got a crack on hers. Functions fine and barely noticeable.
     
  22. volntitan macrumors 6502

    Joined:
    May 4, 2005
    #22
    Ordered 2 iPhones as upgrades...didn't get the tradein promotion.
     
  23. dgextreme macrumors newbie

    Joined:
    Oct 26, 2014
    #23
    I order online on Sept 19th, my phone just shipped over the weekend, but I have not received the email with the promotion code. How long did it take for you to receive the email with the promotion code?
     

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